Online Project Operator / Analyst

Role Overview: As an Online Project Operator / Analyst in the Research and Analytics department, your primary responsibility will be overseeing research activities, analyzing data, and providing customer support through chat interactions. Your strong analytical skills, attention to detail, and written communication abilities will be vital in gathering insights to support business decisions. Key Responsibilities: - Conduct market and customer research using surveys and online tools. - Collect, clean, and analyze data to generate actionable insights and reports. - Collaborate with internal teams to enhance processes based on research findings and data insights. Qualifications Required: - Bachelor's degree in Business, Statistics, Data Science, or a related field. - Proficiency in Excel, Google Sheets, and data visualization tools. - Excellent written communication and problem-solving abilities. - Capability to multitask across research, data analysis, and chat support. - Preferred prior experience in research, analytics, or customer support. - Experience in chat process is a plus. Company Additional Details: The company offers a Full-time job type with benefits including a flexible schedule, internet reimbursement, leave encashment, paid sick time, and paid time off. The work location is in Lucknow, Uttar Pradesh, and the role requires availability for Night Shift. A basic knowledge of computers, Higher Secondary education, and proficiency in English are required. Relocation or reliable commuting to Lucknow is necessary before starting work.,