Officer - DSMG - Recovery Secured

As a Portfolio Manager, your role involves keeping track of specific buckets within the assigned area to control delinquency, focusing on non-starters, and ensuring updated customer files. Your key responsibilities include: - Monitoring portfolio for specific buckets in the assigned area to control delinquency - Tracking delinquency area-wise and Days Past Due (DPD) wise - Focusing on non-starters to improve portfolio performance - Updating customer files with contact dates, times, and information provided - Collaborating with the agency's tracing team to trace defaulters and assets - Suggesting remedial actions based on tracing outcomes - Identifying defaulting accounts and investigating reasons for default - Maintaining a healthy relationship with customers while resolving defaults - Enlisting support from sales and senior management to accelerate collection processes - Assisting the collection manager (court receiver) in repossessing assets - Seeking legal and police support when necessary - Ensuring compliance with all Audit, regulatory bodies, and company policies and procedures Additionally, as a Graduate, you meet the qualification requirements for this role.,