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0.0 - 5.0 years
3 - 8 Lacs
kolkata, hyderabad, pune
Hybrid
Work From Home opportunity. Process: - Blended process (Chat or Email includes inbound as well as outbound call) Requirement: Candidate must have Excellent English communication skills. Graduate or Undergraduate can apply. Required Candidate profile Apply here https://tinyurl.com/987444
Posted 1 week ago
8.0 - 12.0 years
10 - 13 Lacs
pune
Work from Office
NA Roles and Responsibilities NA
Posted 1 week ago
0.0 - 1.0 years
2 - 2 Lacs
pune
Work from Office
Bachelor's Key Responsibilities: Conduct thorough identity verifications (KYC) following company and regulatory standards. Validate identity documents for accuracy and legitimacy. Perform manual and automated checks to verify client information. Maintain organized, secure, and compliant records of verification results. Always ensure data confidentiality and security. Conduct real-time identity verifications via video conferencing. Required Skills & Qualifications: Bachelors degree in arts, Commerce, etc (except BE) Strong verbal and written communication skills. Eagerness to learn and adapt to the KYC industry standard. Client-focused with excellent interpersonal and analytical skills. Typin...
Posted 1 week ago
0.0 - 1.0 years
0 - 2 Lacs
noida, gurugram
Work from Office
Job Description:- Location: Noida sector 63 Shift: US Shifts Key Responsibilities: Perform enhanced document review and due diligence as part of the KYC (Know Your Customer) process. Ensure accuracy and compliance with regulatory and internal policies. Handle high-volume data reviews under strict timelines. Collaborate with internal teams to resolve discrepancies and ensure quality standards. Support process improvements and maintain documentation standards. Key Skills & Requirements: Strong understanding of KYC and enhanced due diligence processes. Experience in financial document verification or CIP/KYC operations. Ability to work effectively under pressure and manage tight deadlines. Exce...
Posted 1 week ago
0.0 - 5.0 years
1 - 4 Lacs
kolkata
Work from Office
Roles and Responsibility Provide exceptional customer service through chat support, resolving queries and concerns efficiently. Handle blended processes, including both human and automated interactions, with precision and accuracy. Collaborate with team members to achieve process goals and objectives. Maintain high-quality standards of customer service, ensuring satisfaction and loyalty. Stay updated with process changes and updates to improve performance. Analyze customer feedback to identify areas for improvement. Job Requirements Minimum 1 year of experience in a related field, preferably in BPO or BPM industry. Strong knowledge of chat support and blended process operations. Excellent co...
Posted 1 week ago
1.0 - 5.0 years
2 - 4 Lacs
greater noida
Work from Office
Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide exceptional customer service through various channels. Work effectively in a team to achieve common goals. Utilize problem-solving skills to address complex issues. Maintain accurate records of customer interactions. Continuously improve knowledge and skills to stay current with industry trends. Job Requirements Excellent communication and interpersonal skills. Ability to work in a blended or voice process environment. Strong problem-solving and analytical skills. Proficient in using technology and software applications. Ability to adapt to changing situations and priorities. Strong attention to det...
Posted 1 week ago
0.0 - 5.0 years
1 - 3 Lacs
kharagpur
Work from Office
Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide excellent customer service through various channels. Work effectively in a team to achieve common goals. Maintain accurate records of customer interactions and transactions. Identify and escalate potential issues to senior management. Develop and implement process improvements to increase efficiency. Job Requirements Any graduate or postgraduate degree from a recognized institution. Excellent communication and interpersonal skills. Ability to work in a non-voice process environment. Strong problem-solving and analytical skills. Familiarity with chat support and customer service principles. Ability t...
Posted 1 week ago
1.0 - 5.0 years
2 - 4 Lacs
ghaziabad
Work from Office
Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide exceptional customer service through various channels. Work effectively in a team to achieve common goals. Utilize problem-solving skills to address complex issues. Maintain accurate records of customer interactions. Continuously improve knowledge and skills to stay current with industry trends. Job Requirements Excellent communication and interpersonal skills are essential. Ability to work in a blended or voice process environment is required. Strong problem-solving and analytical skills are necessary. Proficiency in handling multiple tasks simultaneously is expected. Adaptability to changing situa...
Posted 1 week ago
1.0 - 5.0 years
2 - 4 Lacs
noida
Work from Office
Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide exceptional customer service through various channels. Work effectively in a team to achieve common goals. Utilize problem-solving skills to address complex issues. Maintain accurate records of customer interactions. Continuously improve knowledge and skills to stay current with industry trends. Job Requirements Excellent communication and interpersonal skills. Ability to work in a blended or voice process environment. Strong problem-solving and analytical skills. Proficient in using technology and software applications. Ability to adapt to changing situations and priorities. Strong attention to det...
Posted 1 week ago
0.0 - 5.0 years
1 - 3 Lacs
durgapur
Work from Office
Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide excellent customer service through various channels. Work effectively in a team to achieve common goals. Maintain accurate records of customer interactions and transactions. Identify and escalate potential issues to senior management. Develop and implement process improvements to increase efficiency. Job Requirements Any graduate or postgraduate degree from a recognized institution. Excellent communication and interpersonal skills. Ability to work in a non-voice process environment. Strong problem-solving and analytical skills. Familiarity with chat support and customer service principles. Ability t...
Posted 1 week ago
0.0 - 1.0 years
1 - 3 Lacs
hazaribag
Work from Office
Roles and Responsibility Provide exceptional customer service through chat support, responding to inquiries and resolving issues professionally. Utilize problem-solving skills to address complex customer complaints and concerns. Collaborate with internal teams to resolve customer issues and enhance overall customer experience. Maintain accurate records of customer interactions and transactions. Continuously update knowledge of products and services to provide accurate information to customers. Collaborate with team members to achieve sales targets and improve customer satisfaction. Job Requirements Minimum 1 year of experience in chat support or a related field. Excellent communication and i...
Posted 1 week ago
1.0 - 5.0 years
2 - 4 Lacs
ghaziabad
Work from Office
Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide exceptional customer service through various channels. Work effectively in a team to achieve common goals. Utilize problem-solving skills to address complex issues. Maintain accurate records of customer interactions. Continuously improve knowledge and skills to stay current with industry trends. Job Requirements Excellent communication and interpersonal skills. Ability to work in a blended or voice process environment. Strong problem-solving and analytical skills. Proficient in using technology and software applications. Ability to adapt to changing situations and priorities. Strong attention to det...
Posted 1 week ago
0.0 - 1.0 years
1 - 3 Lacs
ranchi
Work from Office
Roles and Responsibility Provide exceptional customer service through chat support, responding to inquiries and resolving issues professionally. Utilize problem-solving skills to address complex customer complaints and concerns. Collaborate with internal teams to resolve customer issues and enhance overall customer experience. Maintain accurate records of customer interactions and transactions. Continuously update knowledge of products and services to provide accurate information to customers. Collaborate with team members to achieve sales targets and improve customer satisfaction. Job Requirements Minimum 1 year of experience in chat support or a related field. Excellent communication and i...
Posted 1 week ago
2.0 - 5.0 years
1 - 4 Lacs
greater noida
Work from Office
Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide timely and accurate information about banking products and services. Build strong relationships with customers to enhance satisfaction and loyalty. Collaborate with internal teams to resolve complex customer complaints. Maintain thorough knowledge of banking products and services to effectively support customers. Identify opportunities to upsell and cross-sell banking products to customers. Job Requirements Minimum 2 years of experience in customer service, preferably in banking or finance. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and handle multi...
Posted 1 week ago
1.0 - 5.0 years
2 - 4 Lacs
greater noida
Work from Office
Roles and Responsibility Handle customer inquiries and resolve issues via chat in a timely and professional manner. Provide accurate information and solutions to customers using strong problem-solving skills. Collaborate with internal teams to ensure seamless communication and issue resolution. Maintain high levels of productivity and efficiency while meeting performance metrics. Develop and maintain a thorough understanding of products and services for effective support. Consistently meet or exceed quality standards and adhere to company policies. Job Requirements Strong communication and interpersonal skills are essential for building rapport with customers. Ability to work in a fast-paced...
Posted 1 week ago
0.0 - 1.0 years
1 - 3 Lacs
dhanbad
Work from Office
Roles and Responsibility Provide exceptional customer service through chat support, responding to inquiries and resolving issues professionally. Utilize problem-solving skills to address complex customer complaints and concerns. Collaborate with internal teams to resolve customer issues and enhance overall customer experience. Maintain accurate records of customer interactions and transactions. Continuously update knowledge of products and services to provide accurate information to customers. Collaborate with team members to achieve sales targets and improve customer satisfaction. Job Requirements Minimum 1 year of experience in chat support or a related field. Excellent communication and i...
Posted 1 week ago
0.0 - 5.0 years
1 - 3 Lacs
kolkata
Work from Office
Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide exceptional customer service through various channels. Collaborate with team members to achieve goals and objectives. Develop and maintain knowledge of products and services. Identify opportunities to upsell and cross-sell products or services. Maintain accurate records of customer interactions and transactions. Job Requirements Minimum 2 years of experience in customer service or a related field. Excellent communication and problem-solving skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Strong analytical and critical thinking skills. Experience with cha...
Posted 1 week ago
2.0 - 5.0 years
1 - 4 Lacs
noida
Work from Office
Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide timely and accurate information about banking products and services. Build strong relationships with customers to enhance satisfaction and loyalty. Collaborate with internal teams to resolve complex customer complaints. Maintain thorough knowledge of banking products and services to effectively support customers. Identify opportunities to upsell and cross-sell banking products to customers. Job Requirements Minimum 2 years of experience in customer service, preferably in banking or finance. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and handle multi...
Posted 1 week ago
1.0 - 5.0 years
2 - 4 Lacs
noida
Work from Office
Roles and Responsibility Handle customer inquiries and resolve issues via chat in a timely and professional manner. Provide accurate information and solutions to customers using strong problem-solving skills. Collaborate with internal teams to ensure seamless communication and issue resolution. Maintain high levels of productivity and efficiency while meeting performance metrics. Develop and maintain a thorough understanding of products and services for effective support. Consistently meet or exceed quality standards and adhere to company policies. Job Requirements Strong communication and interpersonal skills are essential for building rapport with customers. Ability to work in a fast-paced...
Posted 1 week ago
0.0 - 5.0 years
1 - 3 Lacs
kharagpur
Work from Office
Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide exceptional customer service through various channels. Collaborate with team members to achieve goals and objectives. Develop and maintain knowledge of products and services. Identify opportunities to upsell and cross-sell products or services. Maintain accurate records of customer interactions and transactions. Job Requirements Minimum 2 years of experience in customer service or a related field. Excellent communication and problem-solving skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Strong analytical and critical thinking skills. Experience with cha...
Posted 1 week ago
1.0 - 5.0 years
2 - 4 Lacs
ghaziabad
Work from Office
Roles and Responsibility Handle customer inquiries and resolve issues via chat in a timely and professional manner. Provide accurate information and solutions to customers using strong problem-solving skills. Collaborate with internal teams to ensure seamless communication and issue resolution. Maintain high levels of productivity and efficiency while meeting performance metrics. Develop and maintain a thorough understanding of products and services for effective support. Consistently meet or exceed quality standards and adhere to company policies. Job Requirements Strong communication and interpersonal skills are essential for building rapport with customers. Ability to work in a fast-paced...
Posted 1 week ago
2.0 - 5.0 years
1 - 4 Lacs
ghaziabad
Work from Office
Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide timely and accurate information about banking products and services. Build strong relationships with customers to enhance satisfaction and loyalty. Collaborate with internal teams to resolve complex customer complaints. Maintain thorough knowledge of banking products and services to effectively support customers. Identify opportunities to upsell and cross-sell banking products to customers. Job Requirements Minimum 2 years of experience in customer service, preferably in banking or finance. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and handle multi...
Posted 1 week ago
0.0 - 5.0 years
1 - 3 Lacs
durgapur
Work from Office
Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide exceptional customer service through various channels. Collaborate with team members to achieve goals and objectives. Develop and maintain knowledge of products and services. Identify opportunities to upsell and cross-sell products or services. Maintain accurate records of customer interactions and transactions. Job Requirements Minimum 2 years of experience in customer service or a related field. Excellent communication and problem-solving skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Strong analytical and critical thinking skills. Experience with cha...
Posted 1 week ago
1.0 - 5.0 years
1 - 3 Lacs
bardhaman
Work from Office
Roles and Responsibility Handle premium travel process queries and provide exceptional customer service. Respond to customer inquiries via phone, email, or chat in a timely and professional manner. Resolve complex issues and escalate when necessary to ensure high customer satisfaction. Collaborate with internal teams to improve processes and procedures. Maintain accurate records of customer interactions and transactions. Identify opportunities to upsell and cross-sell products or services to customers. Job Requirements Minimum 2 years of experience in customer support or a related field. Strong knowledge of customer support principles and practices. Excellent communication and problem-solvin...
Posted 1 week ago
0.0 - 5.0 years
1 - 3 Lacs
rajarhat
Work from Office
Roles and Responsibility Manage and coordinate recruitment processes, including scheduling interviews and communicating with candidates. Develop and implement effective hiring strategies to attract top talent. Collaborate with hiring managers to understand their requirements and provide guidance on the selection process. Conduct thorough interviews and assessments to ensure the best fit for the company. Maintain accurate records of recruitment activities, including candidate interactions and interview results. Provide exceptional customer service to both internal and external clients. Job Requirements Proven experience in HR or a related field, with a strong understanding of recruitment prin...
Posted 1 week ago
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