Non Voice Customer Support Executive

0 - 5 years

2 - 3 Lacs

Posted:10 hours ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

HEXAWARE IS HIRING!!

Process: Healthcare Chat Process

Shift Window :

Working Days : 5

Week Offs : Any two (Rotational Weekoffs)

Graduate Fresher (Grad) / Min 6 months

All doc's are mandatory for experience

Offer letter

Pay slips

And

Experience letter

Voice Selects : Only ( Execellent English Communication)

Job Responsibilities:

  • Engage with patients via chat, providing timely and accurate responses on healthcare services, medical information and appointment scheduling. Disseminate clear and concise information on health conditions, treatment and procedures, ensuring privacy compliance. Resolve patient concerns, escalate complex cases to healthcare professionals, and ensure follow up on unresolved queries.

Salary :

  • Fresher: 17k (Grad)
  • Experienced: Based on the last drawn salary (minimum 6months experience in customer Service voice or non voice/chat process)

Rounds of Interview:

  • HR
  • Ops
  • Chat Versant (59 score)

Location-Loma IT Park, Ghansoli

Mode of Interview: Virtual

Doj:

If Interested, please share the profile on JuiliD@hexaware.com

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Hexaware Technologies logo
Hexaware Technologies

IT Services and IT Consulting

Navi Mumbai Maharashtra

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