Job Title:
New Verticals Associate
Manager
Surya Suryawanshi
Department:
Strategy, Partner Product & Commercial
Shift Timings
9 am 5 pm IST
Location:
Hyderabad- TG, India
FSLA Exemption Status:
Exempt
Model: Hybrid (Min 3 days from on site office)
The New Vertical Associate is a crucial role within the Deliveroo Skills Centre, focusing on mission-critical operational tasks. This position contributes significantly to maintaining the quality and integrity of our platform by executing a diverse range of responsibilities and supporting Deliveroo s ambitious expansion into new on-demand grocery and retail services. The Associate reports directly to the Skills Centre Squad Lead.
Key Responsibilities:
-
Content Moderation:
Identify and remove prohibited items from the platform, ensuring strict compliance with Deliveroo s policies and standards. -
Marketing Campaign Execution:
Assist in the implementation of marketing campaigns across various platforms, ensuring accuracy and consistency. -
Menu Management:
Upload and manage menu items, ensuring data accuracy and consistency across the platform. -
Competitor Analysis: Conduct thorough competitor analysis to support strategic decision-making and maintain Deliveroo s competitive edge.
-
Partner Onboarding & Profile Management:
Efficiently manage high-volume partner profile setups, ensuring accuracy and swift integration under strict time constraints. -
Autonomous Category Management:
Strategically manage product categories by analyzing data, leveraging self-derived insights, and adhering to SOP guidelines to optimize structure and performance. -
Versatile Task Execution:
Adaptably manage diverse operational tasks concurrently in a dynamic live environment, demonstrating a readiness to independently acquire new proficiencies.
*The responsibilities listed are not exhaustive and subject to change as priorities within the business change.
Required Skills & Competencies
-
Detail-Oriented & Compliant:
Possesses a meticulous approach ensuring accuracy and adherence to Standard Operating Procedures (SOPs). -
Organized & Efficient:
Proven ability to multitask, prioritize tasks effectively, and meet deadlines consistently. -
Spreadsheet Proficiency:
Strong skills in Google Sheets (or MS Excel) for data analysis and manipulation. -
Task Management Software Experience:
Familiarity with workflow and tracking tools, specifically monday.com . -
Strong Communication:
Demonstrates clear and effective English communication, both written and verbal, for collaborative environments. -
Proactive Discrepancy Reporting:
Ability to identify and report discrepancies in real-time to relevant stakeholders or reporting channels for immediate time optimization. -
Problem-Solving & Optimization:
An agile self-starter, capable of quickly grasping new tasks, identifying effective workarounds, and implementing time optimization techniques to minimize task timelines.
Experience & Education
Career Progression & Benefits
At Deliveroo, we are committed to the growth and development of our employees. This role offers unique opportunities including:
-
Continuous Skill Enhancement:
Access to training programs to enhance skills and knowledge in operational tasks and tools. -
Mentorship Opportunities:
Guidance and support from experienced professionals across the organization. -
Clear Advancement Pathways:
Defined opportunities for career advancement within the Skills Centre and other departments, based on performance and interest. -
Development Resources:
Access to workshops and resources to develop new skills relevant to the role and future career aspirations.
Workplace & Diversity
Deliveroo prioritizes the welfare of its employees and offers a competitive range of benefits. We champion a diverse and inclusive workplace, welcoming individuals of all backgrounds. A passion for food and a desire to contribute to a fast-growing, exciting industry are key.