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Sampoorna Consultants
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Network Operations Center Engineer - Incident Management

Network Operations Center Engineer - Incident Management

Sampoorna Consultants

0 years

0 Lacs

Gurugram Haryana India

Posted:2 months ago| Platform:

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Skills Required

network management resolve routing switching itil analysis documentation

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities Manage and resolve incidents efficiently to minimize impact on business operations. Monitor and manage Network Operations Centre (NOC) activities. Implement and maintain routing and switching protocols. Ensure adherence to ITIL processes and best practices. Conduct Root Cause Analysis (RCA) for incidents and develop Standard Operating Procedures (SOPs). Collaborate with cross-functional teams to ensure timely resolution of incidents. Maintain accurate documentation of incidents and Skills : Proven experience in Incident Management. Strong knowledge of NOC operations. Expertise in routing and switching. Solid understanding of network infrastructure. Familiarity with ITIL processes. Ability to perform Root Cause Analysis (RCA). Experience in developing and maintaining Standard Operating Procedures (SOPs). (ref:hirist.tech) Show more Show less

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Network Operations Center Engineer - Incident Management