Posted:9 months ago|
Platform:
Work from Office
Full Time
Level 3 Technician-: (Street Smart) Work Role: o o o o o o o o o o Knowledge of L1 Technical & Ability to perform all L2 tasks Ensuring all L3 task done properly Ensuring a smooth takeover from L2 Verify and approve the work of L2 team Taking brief from L2 Team and executing the task of L3 Ensuring the need of the client as specified is worked out Ensuring the client preference is met Giving a technical demonstration to the client Giving the proper reports Ensuring that all future related notes be shared with the office for easy and smooth servicing of the devices in future o Coordinating service for support at client location/ Office and providing support to OEM/PS wherever required o o o o o o Maintenance of L3 Tools at all times in proper condition and availability Ensuring client satisfaction with the technical aspect of work All Programming and setting related work for all the solution Site Visit for Pre-Sales whenever asked for Testing and R&D for goods and solutions L3 Task: 1) Networking Switch configuration 2) Configuration of Audio devices like Amplifier/Digital Signal Processor 3) CCTV Configuration 4) WAP or Access point configuration 5) Automation (Basic) programming 6) Projector installation 7) PA System configuration 8) Microphone/ speaker calibration 9) Motorized Gate configuration 10) Video Door Phone and Door lock configuration 11) Intrusion System Programming 12) IPBX Programming 13) Fire Alarm system configuration. 14) Access Control Programming 15) All Software related work Key Skills: 1. Proficient in using computer. 2. Proper knowledge of networking and its infrastructure 3. Proficient and effective in finding solutions on site over call or Google search or Video or manual 4. Ability to read and execute user manuals & site Drawings 5. Ability to provide support to OEM engineer at site location via Anydesk or other resources as requested All work as delegated by the MD
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