Network Engineer

Roles and responsibilities

• Responsible for design, implementation, configuration and support Juniper (MX, SRX, MIST) platforms.
• Oversee the Managed services for customers, ensuring that configurations are optimized.
• Schedule updates for customer services.
• Participate in meetings and reviews with customers, providing reports on the performance and projects.
• Perform troubleshooting and incident management for high-priority issues and ensure that they are resolved within the time frames set by service level agreements.
• Handle customer technical enquiries as well as service-related queries.
• Day to day configuration management and operations of firewalls, switches and WAN technologies.
• Support project manager with coordination of the final delivery/migration steps.
• Define and conduct service acceptance tests
• Chair the service activation/migration conference and drive change guideline/migration runbook and provide the service acceptance report

Qualification:

• At least 8-10 years of experience in Information/Telecom technology
• Proven track record in producing, communicating and documenting successful technical customer solutions
• Working experience on enterprise customer projects: Network Solutions (Routing, Switching, Security, Wireless)
• Must demonstrate strong understanding of firewalls Architecture with hands on experience.
• Good to have Juniper certifications (JNCIA, JNCIS, JNCIE)
• Ability to work independently in critical
• Experience in Implementing Patches
• Strong troubleshooting and problem-solving skills
• Change Management/Project management skills
• Strong communication and Analytical skills
• Quality and process oriented