13 Jncia Jobs

Key Responsibilities: Ensures that the assigned infrastructure at the client site is configured, installed, tested and operational. Ensures that any software that is part of the solution is installed and configured according to client requirements. Proactively identifies problems and errors as they occur and logs such incidents in a timely manner with the required level of detail. Liaises with all stakeholders including client IT environments, carriers and colleagues to expediate diagnosis of errors and problems and to identify a resolution. Investigates first line support calls assigned and identifies the root cause of incidents and problems following knowledge articles. Responds to and diagnoses all alerts, escalate to L2 Field Engineer when unable to resolve within the stipulated time. Ensures incidents are updated with progress and resolution details in a timely manner using the required platform. Ensures the efficient and comprehensive resolution of incidents and requests. Applies tools, techniques and processes to track, log, report on and correct configuration items, components and changes. Investigates problems in systems, processes and services and assists with the implementation of agreed remedies and preventative measures. Provide sfirst line remote and onsite technical support to clients. Provides first line field engineering services to clients. Reports and escalates issues to 3rd party vendors if necessary. Follows the required handover procedures for shift changes to ensure service continuity. Knowledge and Attributes: Good communicate skills, both verbal and written Ability to plan activities and projects well in advance, and take into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place client at the forefront of all interactions, understanding their requirements and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent in Information Technology or Computing or related field. Associate level certification in different Data Centre technologies such as Cisco, NetApp, EMC- Ex: CCNA (DC) etc. Associate level certification in different Networking technologies such as Cisco, Juniper, Aruba, F5, CCNA, JNCIA, ACMA etc. Collaboration certifications such as - Valid CCNA Certification required; Microsoft Voice certification (MS700 & MS720) advantageous; and Webex Calling certification advantageous. Required Experience: Entry level experience in Collaboration technologies such as Call managers, Voice Gateways, Call recording, Scripting, Messaging, VOIP, IP Telephony. Entry level experience in technical support to clients. Entry level experience in diagnosis and troubleshooting. Entry level experience providing remote support in Collaboration technologies. Entry level experience in relevant technology (Cisco and its product stack, SBC's such as AudioCodes and Oracle, CUBE's, Webex calling etc.). Entry level understanding of Network routing and switching.

How You'll Help Us Connect the World The Sr Technical Support Engineer (TSE) will be responsible for providing first level of Technical Support for various technologies in Ruckus Wireless products to our Enterprise customers. Required Qualifications for Consideration: Be the first technical point of contact for the customer Should possess the ability to handle critical (P1) cases soon after the training in Ruckus Products Demonstrate the ability to work with Escalation team and/or engineering teams to manage raised cases Work closely with SE teams internally on larger networks and more sophisticated issues Identify customer problems/issues and assist customer to resolve issues while consistently providing great Customer Experience Identify and reproduce customer technical problems in a test/lab environment Work on day-day tickets, follow-up with clients, provide feedback and see problems through to resolution Ensure proper case documentation and closure Generate clear and concise documentation in the form of case notes, technical tips and white papers Contribute to the knowledge base by creating KB articles Advise and discuss with Staff or Principal Engineers on calls and emails that require assistance. Timely handoff (critical issue) of cases that require sophisticated technical investigation by the LTE Team Manage customer expectation and make sure customer is receiving the highest quality of service Document customer issues for future reference and build knowledge base of the solutions given to the customer Actively participate in trainings and improve product and process knowledge Strict alignment to Service Level Agreement important metrics Understand the SLAs and work/align style of working towards meeting them KRAs include: CSAT, Active Backlog, Aged Backlog, Time to Resolve and Time to Close, Critical issue %, KB Contribution You Will Excited Us If You Have: Minimum of 4 years of customer support experience in IP networks, WiFi or related environment. Data networking is required, Wireless networking experience is desired. Preferably worked as an engineer TAC Excellent written and oral communication ability, including formal presentation skills to customers, partners, Ruckus accounts and support teams Good understanding and applied knowledge of TCP/IP, L3 routing, L2 switching, Multicast, firewalls, QOS Good understanding and solving skills with wireless technologies 802.11x, WLAN authentication, encryption, EAP, PSK, Radius, AAA, DNS Good understanding of RF transmission and antenna behavior Technical expertise in fixing and resolving sophisticated Layer 2/3 and/or wireless issues in multi-vendor environments Experience providing support to advise customers, resellers, and field personnel in resolving company product related issues Experience working in a support lab environment for problem replication Experience documenting the sequence of events related to resolving customer technical issues Proficient with analyzing data traces from protocol analyzers such as Wireshark Hands on experience on protocol analyzers tools such as Wireshark, Ethereal, Ruckus Wireless Products, Ethernet switching, Routing and Data Centers, Wi-Fi solutions, Multi-tenant solutions, Hotspot services, IOT solutions. Bachelor or diploma in a computer related field or equivalent work experience Experience considered favorably: Experience with Wireless survey tools like Ekahau Solid Understanding of Salesforce and JIRA. Multiple language skills Experience working with Linux Experience working in (or with) a vendor Relevant industry accreditations/certifications: CWNA, CCNA, CCNP, JNCIA, JNCIS Communication/work style: Excellent communication/interpersonal skills to clearly and simply articulate ideas, frame problems and offer solutions Strong interpersonal skills with a focus on customer satisfaction A belief in ownership Ability to drive for results and meet tight deadlines while maintaining a high level of accuracy and attention to details Must maintain a professional attitude, demeanor and be highly motivated and self-directed Encourages and accepts feedback Work Schedule: Monday through Friday or ‘staggered work week’, i.e. Sunday through Thursday or Tuesday through Saturday and weekend or overnight hours as required.

Responsibilities: * Design, implement, and maintain Juniper network infrastructure * Ensure high availability and performance through proactive monitoring and optimization * Configure and maintain customer network services on Juniper core equipment. Provident fund Health insurance

1. Should be a B. Tech / MCA / BE in any discipline or B. Sc (Specialization in Electronics or Telecom). 2. Should have be fluent in spoken English and Hindi. 3. Should have experience of at least 4 years in networking domain. 4. Should have certification of CCNA / JNCIA / ACNSP. 5. Engineer should have minimum 2-year post experience after completing CCNA / JNCIA / ACNSP. 6. Should have experience in managing proposed Switches/Routers. 7. Should have working experience in managing firewalls 8. Should have experience in network management in a data center in India. 9. Should be an Indian national. 10. Should have clean background verification report conducted by the bidder either by self or through third-party background verification agency

Minimum of 5+ (IP Integration Engineer) years of telecom experience in IP/MPLS /Nuage domain. Good knowledge of IP technical solutions - IPV4, IPV6, routing, switching, mpls Understanding of Service providers network operation Understanding of ip/mpls, services l2 vpn, l3 vpn , vll , wbx, leaf, spine etc. Hands-on in configuring routers/switches with Command Line Interface , Huwaei, Huwaei, Huwaei Cisco CCNA/CCNP of other vendors equivalent (e.g CCNA, JNCIA Huwaei) Knowledge of all or part of the set of protocols for IP/MPLSIGP, BGP, RSVP, LDP, etc and Mobile networks related interfaces and protocols 2G-3G-4G IP certifications in one or more suppliers (Nokia SRC, Huwaei, Juniper) are highly recommended, - Grade Specific Focus on Industrial Operations Engineering. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers.

BE./B.Tech/MCA in Computer/IT / Electronics + 4 Years relevant experience in Network Management + OEM certified engineer on proposed networking equipment Such as JNCIA, CCNA or equivalent. Should be responsible for all activities at remote sites like installations, upgradations, migration, troubleshooting, performance tuning activities, reporting and patching etc for the equipments installed or being installed at new sites. Should be well versed in Switching, Routing and network equipment. Should have good troubleshooting skills. Should have good knowledge in monitoring network with tools (Cisco IOS, Junos, PRTG, Netflow, etc.) Should be able to configure and troubleshoot Layer2 protocols, such as: VLAN, Private VLANS, VTP, STP, DTP, Trunking, Stacking, Ethernet channel, DOT1Q, ISL, SVI etc. Should be able to configure IPSEC tunnel between locations. Should be able to configure and troubleshooting of Layer3 Protocols such as: BGP, EIGRP, OSPF, Static Routing, High Availability Protocols (HSRP, VRRP, GLBP), Floating Static Routing, Failover etc. Should provide support for IPv4, IPv6, NTP, ACLs, Route-map, Prefix-Lists, PBR, AAA, TACAS, RADIUS, CEF, IPv6 CEF, SLA, TRACK, SNMP, EEM, Syslog, Flow-export, RADIO, EVPN-VXLAN. Should be able Troubleshoot & isolate issues w.r.t MPLS links, IPSec Tunnels, Router cum firewalls. Router access control management. Fault management of routers and switches. Corrective actions to resolve faults to ensure high network uptime. Troubleshooting and debugging of problems. Deploy monitoring tools for identifying problem areas and early rectifications if require. Periodic fine-tuning to ensure optimal network availability Regular checking for proper functioning of network and assets deployed Should be well versed with EMS tools. Incident, Change and Configuration Management, IOS Upgradation, change request management. Support Network Specialist at DC/DR/Bandwidth Service provider Engineers w.r.t troubleshooting of issues of DC/DR with remote sites in liaison with other stakeholders

• Implementing scalable Juniper networks according to client specifications. • Installing and configuring networking hardware • Testing and troubleshooting installed Juniper systems. Contact No: 8527738652 Email: ritesh.seth@targustech.com

Network Consultant(L2 Network Engineer) Location : Hyderabad Shift : Rotational shift Work from Office Company Name: Bell Techlogix Strong Experience in switching, routing, wireless, and firewalls CCNP Certified Mandatory CCNA Juniper Mist is Mandate Essential Functions: Develop network architecture for a multi-tenant enterprise environment. Responsible for the lifecycle of architecture, from inception to working with engineering teams on implementation and supportability of design. Build reusable designs and systems that promote scale, reliability, security and efficiency. Manage and maintain multi-vendor, multi-protocol datacenter and backbone networks. Define and develop optimized network monitoring systems. Develop and maintain consistency within the networking infrastructure. Troubleshoot and remedy network-related issues. Ability to participate in a regular on-call rotation. Required Education, Knowledge, and Experience: BS degree in Computer Science or related technical field involving systems engineering, or equivalent practical experience. 5+ years of experience working on a service provider or enterprise-level network in an engineering or design capacity. A deep understanding of network protocols, including IP and related transports, BGP, EIGRP and OSPF. A deep understanding of network hardware internals, including forwarding, filtering, and policing mechanisms. A solid understanding of application protocols, including DNS, IPSEC, HTTPS, and TLS. Practical experience in network device firmware management in a large-scale enterprise environment Experience developing network automation tools in at least one language (Python, Perl, C++, Bash, etc.). Experience with and understanding of authentication mechanisms, including PKI. Proven expertise with network hardware and software, preferably including Cisco, Juniper, HPE, Fortinet etc. - CCNP certification required, JNCIA/JNCIS certification preferred. Strong understanding of wireless protocols with proven experience in Juniper Mist, Cisco WLC and Ruckus Strong written and verbal communication skills. Interested candidate should reach out to HR Ruchita 9136606172 ruchita.ulhalkar@enlink.com

Responsible for UKGs data network infrastructure including but not limited to routers, switches, firewalls, network taps, tools, and load balancers(both physical and virtual) and public cloud networking. Provide sound problem determination and resolution, document methodologies, thorough knowledge of data network management, execute hardware and software installations, and performance tuning and recovery Improve, innovate, and create enhancements to existing processes and policies Procure, track and renew SSL certificates issued by Trusted CAs Provide and maintain clear, consistent, and accurate documentation of network topologies and standards, including documentation of ISO and other related standards and/or regulatory compliance Availability for on-call rotation and work on projects outside normal working hours Responsible to work on project tasks related to provisioning, break-fix, enhancement and new initiatives along with maintaining, troubleshooting, and supporting all migration and changes to the environments Troubleshoot network issues using packet analysis tools and other standard network tools and would be expected to coordinate with domain architects as per the requirement. Follow routine operational tasks such as device backups, code management, configuration compliance, reporting, environmental and performance management while adhering to security policies Perform all tasks within security, governance, and compliance standards and guidelines Responsible for coordination with product and business stakeholders to understand the requirements from network perspective and plan the implementation accordingly. Minimum of 8 years of technical network engineering experience Hands on experience of minimum 3 years on Public Cloud (GCP, Azure, AWS) is necessary Hands on experience on IaC Tools (Terraform, Ansible) is necessary Previous work experience of following change management procedures and maintaining a highly available infrastructure Experience working in a distributed multi-data centre SaaS environment. Experience with Cisco Technologies Experience with Juniper Technologies Experience with F5 Technologies Knowledge of routing concepts and protocols (RIP, EIGRP, IGRP, OSPF, BGP, HSRP, VRRP, route redistribution etc.) Knowledge of SSL management and certificate expiration dates LAN switching Internetworking to include VLANS, spanning tree, trunking, port aggregation, and segmentation Experience of working on Next Generation Firewalls(Fortinet, Palo Alto etc.) Experience and knowledge working with tunnelling technologies including IPSEC and SSL VPNs and GRE tunnelling Must understand load balancing strategies/ techniques, expertise in application switching/traffic management, knowledge of persistence and SSL certificates Experience with protocol analysers and related network diagnostic tools Experience in Network management and monitoring systems Microsoft Windows general internetworking and troubleshooting knowledge Experience working in support of WAN connectivity and internet service providers Knowledge of Infrastructure security aspects would be beneficial Knowledge of the Agile ways of working would be beneficial Preferred Qualifications/Skills: CCNA, CCNP, JNCIA, JNCIS, Public Cloud certifications a plus Self-motivated and capable of working effectively without supervision Exceptional written & communication skills Strong organizational skills Problem-solving expertise Multi-tasking abilities Detail oriented

The ACS Network Support Engineer role requires a well-organized, action-oriented team player with exceptional time management and strong written and oral communication skills to drive customer facing support issues in a fast-paced environment. The candidate must be a, intermediate to senior-level network engineer, who can focus on improving overall customer experience by quickly identifying and resolving problems in a global, carrier class network. The role requires excellent collaboration with team members, other IT organizations, key stakeholders and business partners to meet the needs of the business as well as that of the customers.Key tasks include:- Work with other Network Engineering teams for knowledge transfer of new product/technologies- Act as a point-of-escalation within the ACS Network Support Engineering team for technical issues during an assigned shift- Help provide solutions when working with customers to identify and remediate issues on the network- Plays a critical role in maintaining the global infrastructure for our Cloud environment, comprised of over 50,000 network devices globally- Directly create documentation, and provide oversight and peer review of change control documents written by other team members Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise 7-15+ years of experience working directly with customers 7+ years of working on large scale service provider networks 5 years routing and switching experience CCNA or JNCIA Preferred technical and professional experience Experience with common Internet protocols such as DNS, NTP, LDAP and GSLB Experience with both Windows and Unix (Linux/FreeBSD) servers Exposure to global network design and management Experience with virtualization technologies such as VMWare, Xen, KVM Great communication and soft skills Solid experience creating technical documentation for current and future state network support needs * Skill in troubleshooting, problem identification and resolution of networking issues * Ability to both work independently as well as in a team environment * Ability to organize and prioritize multiple work assignments Network protocols/technologies:Border Gateway Protocol (BGP), Multiprotocol Label Switching (MPLS), Open Shortest Path First (OSPF), IPv4/6, Internet Protocol Security (IPSec VPN), Server Load Balancing Network hardware:Cisco Catalyst 65XX and Nexus 7XXX series L3 switches, Juniper routers, Cisco Nexus and Catalyst switching hardware; Fortinet or other firewall appliances; Array Networks, Citrix or other load-balancing hardware Network support tools such as WireShark, TCPDump, SmokePing, dig, iperf, MTR, etc. CCNP, JNCIS or JNCIP

Job Description Consultant Application Engineer Position: Consultant Application Engineer [Contract On Hire] Location: Bangalore, India Position Overview: As a Application Engineer - Level 1, you will play a crucial role in ensuring our clients receive top-notch technical support for their networking and automation needs. You will have the opportunity to work with industry-leading routing and switching technologies, while also leveraging your expertise in automation and Keysight IXIA hardware and software. Key Responsibilities: Provide -level technical support to clients via phone, email, or chat, assisting with routing and switching issues. Troubleshoot and resolve hardware and software problems related to Keysight IXIA products, including setup, and maintenance. Collaborate with cross-functional teams to escalate and resolve complex technical issues promptly. Assist clients in automating routine tasks and processes, leveraging scripting languages such as Python or automation tools. Create and maintain detailed documentation, including knowledge base articles and troubleshooting guides. Collaborate with the product development team to provide valuable insights and feedback for product improvement. Stay up-to-date with industry trends, emerging technologies, and best practices to continually enhance technical skills. Qualifications Bachelor's degree in a relevant eld (Computer Science, Information Technology, etc.) or equivalent work experience. Strong knowledge of routing and switching protocols and technologies (e.g., OSPF, BGP, VLANs, etc.). Prociency in automation and scripting languages, with a preference for experience in Python. Familiarity with Keysight IXIA hardware and software is a signicant plus. Excellent problem-solving and troubleshooting skills. Exceptional communication skills, both written and verbal. Strong customer service orientation with a commitment to customer satisfaction. Ability to work independently and as part of a team. Certications such as CCNA, JNCIA or similar technical certications are a plus. Why Join Keysight Technologies Opportunity to work with cutting-edge technology and gain valuable experience. Collaborative and innovative work environment. Professional development opportunities. Supportive leadership and career growth prospects. Chance to make a meaningful impact in a rapidly growing company. If you are a dedicated and passionate Application\Technical Support professional with a strong background in routing, switching, and automation, we encourage you to apply for the position of Application Engineer - Level 1 at Keysight Technologies. Join us in delivering exceptional technical support and shaping the future of our industry.

The ACS Network Support Engineer role requires a well-organized, action-oriented team player with exceptional time management and strong written and oral communication skills to drive customer facing support issues in a fast-paced environment. The candidate must be a, intermediate to senior-level network engineer, who can focus on improving overall customer experience by quickly identifying and resolving problems in a global, carrier class network. The role requires excellent collaboration with team members, other IT organizations, key stakeholders and business partners to meet the needs of the business as well as that of the customers. Key tasks include: - Work with other Network Engineering teams for knowledge transfer of new product/technologies - Act as a point-of-escalation within the ACS Network Support Engineering team for technical issues during an assigned shift - Help provide solutions when working with customers to identify and remediate issues on the network - Plays a critical role in maintaining the global infrastructure for our Cloud environment, comprised of over 50,000 network devices globally - Directly create documentation, and provide oversight and peer review of change control documents written by other team members Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise 2 or more years of experience working directly with customers 2-4 years of working on large scale service provider networks 2 years routing and switching experience CCNA or JNCIA Preferred technical and professional experience Experience with common Internet protocols such as DNS, NTP, LDAP and GSLB Experience with both Windows and Unix (Linux/FreeBSD) servers Exposure to global network design and management Experience with virtualization technologies such as VMWare, Xen, KVM Great communication and soft skills Solid experience creating technical documentation for current and future state network support needs Skill in troubleshooting, problem identification and resolution of networking issues Ability to both work independently as well as in a team environment Ability to organize and prioritize multiple work assignments Network protocols/technologies: Border Gateway Protocol (BGP), Multiprotocol Label Switching (MPLS), Open Shortest Path First (OSPF), IPv4/6, Internet Protocol Security (IPSec VPN), Server Load Balancing Network hardware: Cisco Catalyst 65XX and Nexus 7XXX series L3 switches, Juniper routers, Cisco Nexus and Catalyst switching hardware; Fortinet or other firewall appliances; Array Networks, Citrix or other load-balancing hardware Network support tools such as WireShark, TCPDump, SmokePing, dig, iperf, MTR, etc. CCNP, JNCIS or JNCIP

Deep understanding of Juniper Networks products and solutions and be able to communicate to customers. As a Presales, you will be working closely with customers to understand their technical requirements, and designing solutions CO No:8527738652 Required Candidate profile o Strong knowledge of Juniper Networks products, including routing, switching, security solutions. o Hands-on experience with Junos OS and Juniper hardware platforms is preferred.