6 - 11 years
15 - 20 Lacs
Posted:1 day ago|
Platform:
Work from Office
Full Time
CX is a team of outstanding technical guides whose #1 focus is to deliver an outstanding
customer experience. We help address the toughest business challenges with network-centric solutions that accelerate customer and partner success and dedication. Our success is validated through outstanding financial results, growing customer happiness metrics, industry recognition, and employee happiness scores. What You will Do - responsibilities • Drive technology design, implementation, execution, and/or optimization for MPLS and Access Network to accelerate customer outcomes. • Generate Network Audits for better Network EPiciency • Assist customers with integration and implementation of tools, systems, and service assurance for Cisco technologies. • Support presales activities and translate business requirements into solution design. • Build customer simulations in test labs to resolve/validate issues. • Build and deliver customer collateral, documentation, and knowledge transfer. • Drive customer technology transitions, influencing solution architectures and services. • Align with and support company processes and apply relevant tools to ePiciently complete the role and support Professional Services strategies and goals. • Perform Software Risk analysis and proactively identify and indicate any potential issues in the network. • Play the role of an individual contributor
Who you are - skills
• Bachelors or Master's degree or equivalent experience in a technical field, such as Computer Science, Computer Networking, Information Technology, Electrical/Electronics Engineering, or a similar field. • Interest in learning new technologies. • 8 - 10 years of validated experience in technical consulting, design, deployment, and troubleshooting. • Possess technical certifications like CCNA, CCNP, CCIE desired (Routing & Switching / Service Provider). • Experience in Cisco Platforms : IOS - XR, IOS - XE, NXOS, NCS routers, Cisco 8K routers and ACI. • Experience in Networking Protocols and Service Configurations: Detailed knowledge of OSPF, IS-IS, BGP, LISP, VxLAN, IPv6, MPLS LDP, MPLS TE, RSVP, VPWS, VPLS, L3VPN, TE-Tunnel, Segment Routing. • Knowledge on Switching Technologies like STP, RSTP, RSVP-TE, VTP, VSS, vPC, vDC, MSTP, LACP, VLAN, VXLAN, EVPN, LISP • Intermediate level knowledge & working experience on Ciscos Application Centric Infrastructure will be added advantage • Knowledge of TACACs, DNS, Storage systems, and network management • Knowledge of one computer language and programming (Java, Python, XML, REST API) frameworks • Possess creative problem-solving and excellent troubleshooting/debugging skills. • Easily simplifies, communicates, and educates customers about sophisticated data and processes. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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