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MT-OTC Collection

MT-OTC Collection

Genpact

1 - 5 years

0 Lacs

noida uttar pradesh

Posted:1 week ago| Platform: Shine logo

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Skills Required

order to cash customer service analytical skills ms office ms excel collections representative debt collector erp systems problemsolving skills tax activities

Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview: Genpact is a global professional services and solutions firm that aims to deliver outcomes that shape the future. As a Collections Management Trainee, you will be responsible for managing all collection and dispute resolution activities in accounts receivable and related settlement processes. Your role involves handling various tasks within the Order to Cash domain, such as invoice collection, dispute identification and resolution, account reconciliation, credit balance disposition, and unclaimed property administration. Key Responsibilities: - Manage all activities related to the Order to Cash domain - Collect invoices and oversee related processes including dispute resolution, account reconciliation, credit balance disposition, and unclaimed property administration - Communicate effectively and support collection goals while providing quality customer service - Follow up with different departments to gather supporting documents/info for dispute/deductions resolution - Handle, troubleshoot, and resolve recurring or occasional bottlenecks - Receive notification for reimbursement and conduct acceptability analysis within the defined threshold Qualifications: Minimum qualifications: - B.Com Graduation - Relevant work experience Preferred qualifications: - Good Communication Skills - Ability to learn ERP systems - Strong analytical and problem-solving skills - Excellent MS Office skills, including MS Excel - Good conceptual knowledge and experience in tax activities is preferred Company Details: Genpact, listed on NYSE as G, has a workforce of over 125,000 professionals in 30+ countries. The company is driven by curiosity, entrepreneurial agility, and the desire to create lasting value for clients. Genpact serves leading enterprises, including the Fortune Global 500, with deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. The company's purpose is the relentless pursuit of a world that works better for people.,

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Genpact

Business Consulting and Services

New York NY

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MT-OTC Collection