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1.0 - 5.0 years
1 - 4 Lacs
Noida
Work from Office
Keep track of assigned accounts to identify outstanding debts Negotiate payoff deadlines or payment plans Create trust relationships with creditors Update account status &database regularly Alert superiors of creditors unwilling or unable to work Required Candidate profile • Proven experience as debt collector / negotiator /debt settlement • Experience in working with targets and tight deadlines • Knowledge of relevant legal requirements – USA • Excellent communication
Posted 2 weeks ago
1.0 - 5.0 years
0 Lacs
karnataka
On-site
As a Field Collection Executive, your main responsibility will be to keep track of assigned accounts in order to identify outstanding debts. You will be required to handle questions or complaints from debtors, investigate and resolve discrepancies, and build trust relationships with them to prevent future issues. Additionally, updating account status and database regularly will be a key part of your role. In situations where legal action is unavoidable, you must ensure compliance with all necessary requirements. To excel in this role, you should have proven experience as a debt collector and be familiar with working towards targets and tight deadlines. Knowledge of relevant legal requirements, proficiency in MS Office and databases, excellent communication and interpersonal skills, as well as the ability to negotiate and persuade effectively are essential. You should also possess the ability to maintain a polite and compassionate demeanor while being confident in your interactions with debtors. This is a full-time, permanent position with a day shift and fixed shift schedule. There is also a performance bonus component associated with this role. As part of the application process, please provide details about your current location in Bangalore, present take-home salary, and your employment status. Ideally, you should have at least 1 year of experience as a Field Collection Executive or in debt recovery. Proficiency in speaking Kannada language is preferred for this role. The work location for this position will be in person.,
Posted 1 month ago
1.0 - 4.0 years
4 - 6 Lacs
Noida
Work from Office
Urgent requirement for Debt Collector 3rd Party Collections Unlimited Incentives Fixed Saturday & Sunday Off Minimum 6 Months of experience required in 3rd Party Collections Call Mohinder@ 9899487873
Posted 1 month ago
2.0 - 4.0 years
4 - 8 Lacs
Hyderabad / Secunderabad, Telangana, Telangana, India
On-site
The S&P Global Credit and Collections teamis responsible forthe collection of all accounts receivable.They are to carry out this responsibility following established business procedures and policies that are set up to protect revenue while at the same time providing excellent customer service. This positionis responsible forensuring delinquent accounts areresolved,thus improving overall accounts receivable delinquency rates, reducingbad debtand improving cash flow. Key Responsibilities The primary responsibility of a debt collector is to follow-up with clients rigorously over calls and emails for payments of overdue invoices. Enforcing Policies and procedures related to payment, cancellation, and suspension/termination of customer services. Accountable for all customer disputes and owning these through to resolution. To ensure that all activities undertaken are completed in line with our internal controls and published processes. Undertake Sales Ledger account reconciliations as required. Respond promptly and completely to both customer and internal enquiries. Escalation of debt issues to account manager & line manager Working closely with order management, customer service/client relations, cash applications and sales management teams to resolve customer queries & dispute in time. Providing general customer service regarding customer refunds, payment forms, payment discrepancies, and tax forms/ procedures, payment histories, statements of account, etc. Noting and reporting customer status through account reviews, account notes and meetings with various business stakeholders Assisting in the maintenance of customer contact information Performing other related tasks as required Assist in mutual support and knowledge sharing of the global Credit and Collections team. Required Skills 2-4 years of experience in B2B collections environment Excellent verbal and written English communication. Excellent problem-solvingskills. Commitment to excellent customer service Strong attention to detail, goal oriented Ability to prioritize and manage multiple responsibilities and meet deadlines. Basic knowledge of MS Office Suite including Excel a plus Knowledge of SAP, Salesforce or HighRadius in AR environment is a great bonus.
Posted 2 months ago
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