About the job: Key responsibilities: 1. Act as the first point of contact for customer queries related to GST. 2. Understand client requirements and collect basic information/documents (e.g., PAN, Aadhaar, GST, invoices, Form 16). 3. Guide customers on how to use online tax filing portals or company platforms. 4. Help customers select the correct tax forms and filing categories. 5. Answer questions about filing status, refunds, due dates, penalties, etc. 6. Coordinate between the client and the CA/accounting team to ensure smooth filing. 7. Follow up with clients for pending documents or clarifications. Who can apply: Only those candidates can apply who: Salary: ₹ 2,00,000 - 2,50,000 /year Experience: 0 year(s) Deadline: 2025-06-27 23:59:59 Other perks: Health Insurance Skills required: MS-Excel, Computer skills, English Proficiency (Spoken), Hindi Proficiency (Spoken), Telugu Proficiency (Spoken) and Tamil Proficiency (Spoken) Other Requirements: 1. Strong communication & persuasion in English & Hindi regional languages. 2. Bonus: Basic computer knowledge is a plus. 3. Experience: Freshers & experienced in customer support. 4. Education: 12th pass or any degree. About Company: At YG Connect, we are committed to addressing this challenge by offering premier business process outsourcing (BPO) solutions that promote scalability, foster agility, and deliver superlative digital experiences.