MS Specialist OSS

• We are seeking a highly skilled and motivated Cloud Expert to join our team.
• The ideal candidate will have a strong understanding of the GDC NOC Operations, experience in Cloud products, including Nokia Cloud Platform (NCP), Nokia Cloud Operations Manager (NCOM), Netact/NSP/OSS Products on Fault Management, Configuration Management, and Problem Management for Enterprise Networks (Private Wireless LTE).
• This role requires a blend of expertise in Multi-Domain Network Elements.

HOW YOU WILL CONTRIBUTE AND WHAT YOU WILL LEARN

• Resolution & providing technical support for the incidents reported/requested Cloud products, including Nokia Cloud Platform (NCP), Nokia Cloud Operations Manager (NCOM), OSS Products (Analysis, Troubleshooting & fixing the issues reported).
• Manages technical escalations for technical requests, emergency cases, and outages internally and towards customers.
• Participate in CAB/CR meetings. Preparing & Validating.
• Design, deploy, configure, and integrate cloud solutions independently, ensuring optimal performance and reliability.
• Manage deployments and upgrades for existing customers, focusing on right first time execution and quick issue resolution.
• Oversee New Product Introductions (NPI) for global rollouts, driving innovation and integrating cross-product solutions.

Qualifications

You have:

• Bachelor''s degree in Computer Science, Information Security, or Electrical Engineering, with a minimum of 5 to 8+ years of telecom experience, with 5+ years in Cloud & OSS solutions.
• Proven expertise in OCP Platform Administration and Kubernetes management.
• Experience with CI/CD tools and automation technologies (Ansible, Helm). Good IP networking background and scripting capabilities (Shell, PERL, Python).
• Red Hat Certified Specialist in OpenShift Administration. L3 Certified Specialist on Open Shift .

It would be nice if you also had:

• Strong background in Networking , VNF, and CNF deployment readiness, onboarding support, and automation using tools like Terraform and Ansible.Familiarity with cloud security best practices and compliance.
• Experience with containerization tools like Docker and orchestration with ECS or EKS. Knowledge of monitoring and logging tools (Prometheus, Grafana, ELK stack).