MS Dynamics 365 Functional

Provide thought-leadership and functional architectural guidance/reviews on strategic Dynamics 365 F&O implementations and enhancements to Finance application implementations.

Lead discussions with business and/or IT management and key stakeholders to define business requirements and functional solution architectures for new business needs and enhancements.

Demonstrate and communicate D365 out of box capabilities to ensure effective leverage of built-in D365 best practices and capabilities.

Own, define and deliver functional user story features across their entire project lifecycle in accordance with New Balances New Ways of Working organization structure and process framework.

Perform fit/gap analysis relative to D365 features and connected applications. Provide user story development and fit/gap analysis assistance to more junior functional analysts and architects.

Model business and systems processes through use case scenarios, workflow diagrams, and data models. Identify functional business and system impacts of proposed system changes, upgrades and patches.

Design and configure, test and implement D365 out of box features, extensions, interfaces and reports that meet or exceed the expectations for the business community.

• Work collaboratively with product owners, other functional & technical project team members to. Collaborate closely on assigned projects with product owners, key stakeholders, project managers, technical team members, QA, and training teams to ensure successful & timely implementations.

Mentor core ERP team members to develop the right user stories, scenarios and features to address Enterprise needs across all channels.

Conduct quality and consistency reviews of peer or more junior functional resource developed user stories, fit/gaps, configuration designs, extensions, interfaces, or business rule designs.

Proactively raise risks and issues to leadership. Manage Enterprise escalations through engagement with leadership and business partners using designated tools and processes.

• Provide effective D365 F&O production support ensuring timely response to production incidents and problems, service requests and enhancements in a continuously planned and in a prioritized manner. Participate in the On Call rotation to the production systems.

Foster a culture of agile delivery, innovation, and being customer-focused in a positive collaborative team environment.

Provide thoughtful inputs to project planning and estimating requests. Comply with approved project plans, budgets, and New Balance processes and standards.

Provide guidance and instruction to junior staff members. Mentor and coach other team members on implementation processes, D365 features, tools, solution designs, tools and support activities.

Contribute to team-wide fundamentals/infrastructure investments.