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5.0 - 7.0 years
6 - 9 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Join us in revolutionizing customer experiences with our client, a global leader in cloud contact center software. We bring the power of cloud innovation to enterprises worldwide, empowering businesses to deliver seamless, personalized, and joyful customer interactions. About the Team: The Voice Client team plays a critical role in delivering high-quality voice call capabilities for advanced call and contact center solutions. We are dedicated to providing seamless connectivity, crystal-clear audio, and superior reliability to enhance customer engagement. Our work directly influences the experience of millions of users globally, making voice communication smarter, faster, and more resilient. About the Role: We are seeking a Senior Telecom Engineer to who will play a vital role in delivering high-quality voice call capabilities for advanced call and contact center solutions. In this position, you will serve as the technical expert responsible for designing, deploying, and maintaining our clients global voice infrastructure. The ideal candidate will have deep expertise in VoIP/SIP technologies, telecom carrier connectivity, and Ribbon (Sonus) SBCs, along with strong hands-on experience in troubleshooting complex network issues.our work will directly impact the experience of millions of users worldwide, making voice communication smarter, faster, and more resilient. Responsibilities: Collaborate with customer telecom and IT teams to deploy customized solutions and troubleshoot issues. Build and maintain SIP Trunk connectivity with customers and carriers, including interop sessions and activations. Provide operational support for the telecom network, analyze incidents, and implement preventive measures. Serve as an escalation point for critical alerts from SBCs and deliver root-cause analyses for outages. Manage telecom service providers and vendors, and oversee hardware/software deployments and new service rollouts. Develop testing plans, create technical documentation, and maintain SOPs for recurring tasks. Mentor junior engineers in troubleshooting and managing complex service issues. Understand product capabilities, limitations, and contribute to continuous improvements. 5+ years of telecom engineer experience with VoIP/SIP voice applications. Strong knowledge of voice/data communications (SIP, TCP/IP, MPLS), VoIP protocols (H.248, G.711, G.729, WebRTC), and security (TLS, IPSEC, ACLs). H
Posted 3 days ago
10.0 - 12.0 years
6 - 10 Lacs
Chennai
Work from Office
Responsibilities / Technical skills:Strong hands-on experience in Load balancer F5 LTM & APMStrong hands-on experience in Cisco ASA & FTD firewallExperience with technologies and platforms such asVRFs, Nexus 9k, 7K and 5K switches.Strong knowledge and extensive support of Routing Protocols/Technologies such EIGRP, BGP, IS-IS, OSPF, Logical Overlay, IOS-XR, MPLS VPN, Multicast.Participate in problem management processes that have engineering or architectural elements.Participate in network design and strategy forums, set directions, and provide recommendation.Operates data communication systems, including LANs and WANs.Plans, designs, and implements networked systems, including configurations, and supports/troubleshoots network problems.Develops and evaluates network performance criteria and measurement methods.Develop network technology road and industry best practices and perform presentations and recommendations to the client base.Provide hands on support for a variety of Data Center technologies with a heavy focus on Routing, SwitchingAbility to perform TCP/IP Network traces/packet captures with solid experience interpreting results.High level of confidence and competence communicating on bridges.Solid background in vendor management to drive incident resolution. Experience with monitoring tools and strategies.Routinely mentor junior staff in areas of process, technology, execution, and other areas.Execute and analyze packet captures using Wireshark and other related technologies.Serve as extensions of the leadership team as directed for workload management and routine guidance.Perform or participate in complex maintenance or deployment activities.Create or modify documentation in response to new events and learnings.Routinely provide constructive feedback for improvement opportunities. Assist management with determining suitable training and areas of technical need within the team. Communication skills:Must have excellent communication skills including written, oral and presentation.Serve as the intake arm of the Offshore center to ensure new systems or processes are introduced into production are fully monitored, documented, supportable and the Operations team has received the proper training and/or orientation to effectively provide support. Working Experience:10 12 years of Network support experience in a mid to large sized organization. Soft skills:Two or more of the following certifications or higher strongly preferred CCNP or CCIE certificationExcellent communication & interpersonal skills written and oralOwnership and accountabilityClient relationship managementAbility to mentor and motivate.Independent decision makingProblem solving and conflict resolution.
Posted 4 days ago
4.0 - 7.0 years
8 - 13 Lacs
Gurugram
Work from Office
Perform Feasibility study and Risk analysis of technical design Perform risk analysis and prepare configurations and fallback of VPN solutions work closely with CSI to ensure first time right implementation Release configuration on network save them and take post test Perform acceptance testing of VPN Implementation Ensure good quality of solution provided Ensure Timely and clear communication Perform changes On time and First time right Proactive approach Perform Feasibility study and Risk analysis of technical design knowledge and abilities Configuration Experience on CISCO routers Knowledge on IP Routing protocols, Frame-Relay, ATM and Metro Ethernet CISCO SDWAN Viptela Good interpersonal and communication skills Good time management, and organizational skills Customer Oriented Attitude Ability to work under pressure and multitasking Team Spirit Proactive and self motivated Problem Solving Skill education, qualifications, and certifications BE in electronics and telecommunication or any other engineering degree CCNA certification required CCIP/CCNP preferred experience 4-7 years experience with an IP Service Provider Knowledge on some of the following: TCP/IP, IPX, X25, Frame Relay,, OSPF, EIGRP, BGP4, RIPV2, MPLS, ,MPLS VPN,VoIP, ISDN DDR, Dial Solutions (PPP/L2F) Global Delivery & Operations
Posted 6 days ago
7.0 - 10.0 years
7 - 11 Lacs
Gurugram
Work from Office
Job Title: Network Engineer IV (Design & Build) Job Description: Do you want to work with the worlds #1 managed cloud hosting provider? We have an environment with over 50,000 network devices. Do you want to be part of a highly skilled network engineering team building and retrofitting enterprise-grade data centers positioned across the globe all connected through our own private backbone? Global Data Center Infrastructure (GDCI) Network Engineering is a project driven team and responsible for design and engineering of our datacenters and the MPLS network connecting them. Our goals are to constantly improve through Flawless Execution, maintaining Available Capacity, fostering Engaged Rackers, becoming Increasingly Efficient & building a Rock Solid Foundation. We are looking for a Senior Network Engineer-IV who will be responsible for the planning, design, configuration, integration & installation of our growing local area network (LAN) and/or global wide area network (WAN). The Network Engineer-IV will provide leadership in technical support and documentation to various departments and users with regards to the global infrastructure. The Network Engineer-IV serves as a liaison to gather network requirements from internal customers, vendors and other third-party providers. JOB REQUIREMENTS: DESIGN: Perform design requirements feasibility studies Perform vendor recommendation / selection and coordination for hardware testing and installations Examine theoretical and implemented designs for deficiencies and facilitate corrections BUILD: Prepare maintenance plan documentation & change management Examine maintenance plans for accuracy Script maintenance implementations Work in either a lead role or assisting role during maintenance implementations IMPROVEMENTS: Develop Standard Operating Procedures (SOPs) & Method of Procedures (MOPs) Develop network standardization practices Document informational content for specialized network designs to be used for training needs Present and/or Train on new network typologies, hardware and technologies to internal teams Lead Root Cause Analysis sessions to achieve better networking practices Determine baseline requirements for our network needs Provide code analysis on existing software, IOS testing and software recommendations Create network lab mockups for error testing Automate repetitive Engineering tasks ADDITIONAL: Act as 4th level escalations POC for design or other related problems Conduct provider testing / deployment of new services Monitor capacity and plan for bandwidth additions Establish project priority based on business needs REQUIREMENTS: Expert level experience working with all of the following technologies/applications: MPLS, BGP, LDP, QoS, IPv6, OSPF, vPC , STP, DWDM, EVPN, L2VPN, MPLS VPN, L3VPN, FHRP, VLAN, CDP, port-channels, IS-IS, MPLS Inter-AS, VXLAN, DNS, ACL, RADb, Flowspec, RTBH, GitHub, APIs, NFV, Hypervisors, virtual switching Multi- vendor experience working with the following platforms: Cisco IOS, ASR 1k (IOS-XE), ASR NCS (IOS-XR), Nexus (NX-OS), Arista (EOS), Junos Industry recognized certifications: CCNA required, CCDA, CCNP, CCDP preferred, CCIE (R&S, SP or DC) highly preferred (or equivalent experience), Python PCEP Minimum 7-10 years recent experience with network design and build-out of LAN/WANs and/or large-scale network retrofits and remediations Experience working in service provider, datacenter/hosting environment or large-scale enterprise networks. Experience researching, evaluating and recommending hardware and/or software solutions supporting large scale deployments and/or remediations against the LAN/WAN Experience working with 3rd party networking vendors with an understanding of the service/hardware/software portfolios they provide Able to identify areas of process improvement and provide input and solution options to streamline work Excellent writing, documentation and communication skills possessing the ability to communicate well with technical and non-technical peers. Customer service-oriented attitude Must be able to work a flexible schedule, 24x7x365 coverage, including holidays and weekends Experience with network service monitoring systems (Arbor, Zenoss, Syslog, SolarWinds, Splunk, Kibana, WhatsUpGold, etc) High School diploma or equivalent required; University or College degree preferred in the Computer Science or Network Engineering fields. HIGHLY DESIRED: History designing, coding, implementing, and supporting Infrastructure/Operations-side automation solutions in a corporate environment. Experience and familiarity with Python and/or Ruby Experience with Linux system administration Experience and familiarity with Git, Ansible, Jenkins, Splunk Contributor to open source network management software projects Experience with various open source OS Experience with Lab network modeling Experience with troubleshooting and resolution of network issues
Posted 1 week ago
10.0 - 17.0 years
35 - 40 Lacs
Bengaluru
Work from Office
1. C programming, Network Domain. L2/L3 - VxLAN, BGP, OSP (mandatory), knows Networking foundamentals 2. Containerazation (mandatory), Dis-aggregation of protocols. 3. Cisco work experience in developing, enhancing protocols is must - CIsco IOX, NX-OS, Control & Data Pane knowledge4. Good communication
Posted 2 weeks ago
8.0 - 13.0 years
20 - 25 Lacs
Hyderabad
Work from Office
Overview Design, operate, and maintain WAN technologies and network automation. Responsibilities Provide Tier-3(expert-level) support to critical issues Proactively identify network risk/design flaws and build a plan for remediation Identify automation use cases and maintain/provide insight to enhance automation landscape for network Review critical changes and provide recommendation to managed service provider Provide on-call support Review network upcoming technologies and provide recommendation for network improvisation in terms of design and product lines Regularly review network monitoring for network 360 degree coverage and nextgen monitoring toolset Qualifications Bachelors degree in computer science/engineering, or related qualification Certifications is a plus (CCNA, CCDA, CCNP, CCDP) Minimum 8+ years of working in a Network / Telecommunications role, with expert level experience with Cisco Viptela SD-WAN, MPLS, IP, Cisco Wi-Fi, VPN, Firewalls, etc. technologies. 5+ years of management skills with the ability to develop teams and cultivate talent Experience of working in a multi-cultural, virtual team, across multiple geographical regions Experience with technologies such asCisco / Juniper HSRP/VRRP, VRF, VPC, VC, LACP, Fabric Path, CPPM/f5/infoblox, VPN, SD WAN , SWG. Extensive support of Routing Protocols/Technologies such BGP, OSPF, Logical Overlay, IOS-XR, MPLS VPN, Multicast. Strong understanding of application communication methodologies. Ability to perform TCP/IP Network traces/packet captures with solid experience interpreting results. High level of confidence and competence communicating on bridges. Solid background in vendor management to drive incident resolution. Experience with monitoring tools and strategies. Execute and analyse packet captures using Wireshark and other related technologies. Perform or participate in complex maintenance or deployment activities. Create or modify documentation in response to new events and learnings. Routinely provide constructive feedback for improvement opportunities Ability to coordinate and direct activities across multiple teams Excellent customer focus and engagement skills Ability to develop solutions within a complex operational environment Excellent verbal and written communications skills Advanced knowledge of technical/business environment and problem determination strategies
Posted 2 weeks ago
10.0 - 14.0 years
0 Lacs
maharashtra
On-site
As a Network Support Engineer, you will be responsible for the following technical skills: - Strong hands-on experience in Load balancer F5 LTM & APM, as well as with Cisco ASA & FTD firewall. - Experience working with technologies and platforms such as VRFs, Nexus 9k, 7K and 5K switches. - Strong knowledge and extensive support of Routing Protocols/Technologies like EIGRP, BGP, IS-IS, OSPF, Logical Overlay, IOS-XR, MPLS VPN, Multicast. - Participating in problem management processes with engineering or architectural elements. - Engaging in network design and strategy forums, setting directions, and providing recommendations. - Operating data communication systems, including LANs and WANs. - Planning, designing, and implementing networked systems, configurations, and supporting/troubleshooting network problems. - Developing and evaluating network performance criteria and measurement methods. - Developing network technology roadmaps and industry best practices, presenting recommendations to the client base. - Providing hands-on support for various Data Center technologies with a focus on Routing and Switching. - Performing TCP/IP Network traces/packet captures and interpreting results effectively. - Demonstrating high levels of confidence and competence in communication on bridges. - Managing vendors effectively to drive incident resolution. - Utilizing monitoring tools and strategies efficiently. - Mentoring junior staff in areas of process, technology, execution, and other relevant fields. - Executing and analyzing packet captures using tools like Wireshark. - Serving as an extension of the leadership team for workload management and routine guidance. - Participating in complex maintenance or deployment activities. - Creating or modifying documentation in response to new events and learnings. - Providing constructive feedback for improvement opportunities regularly. - Assisting management in determining suitable training and identifying technical needs within the team. Your communication skills are crucial, including excellent written, oral, and presentation abilities. Additionally, you will serve as the intake arm of the Offshore center to ensure new systems or processes introduced into production are monitored, documented, supportable, and the Operations team is appropriately trained. You should have 10-12 years of Network support experience in a mid to large-sized organization and possess two or more of the following certifications: CCNP or CCIE certification. Strong soft skills are also required, including excellent communication and interpersonal skills, ownership and accountability, client relationship management, ability to mentor and motivate, independent decision-making, problem-solving, and conflict resolution.,
Posted 2 weeks ago
5.0 - 8.0 years
8 - 15 Lacs
Bengaluru
Work from Office
Your Impact Candidate responsible for Manual testing and automating the given features. Deliver the features with high quality as per given timelines. Adapt to the newer technologies (AI/ML) Minimum Qualifications MS EE/CS combined with 5-8 years of related experience, or BSEE/CS combined. Good experience in feature level testing and system level understanding of switching and routing platforms Good understanding of networking fundamentals and protocols and different L2 to L7 technologies. Automation experience with Python or equivalent programming language Deep technical knowledge in BGP, VXLAN and EVPN Vision to lead and tackle sophisticated problems Excellent collaboration and communication skills Self-motivated and highly ambitious Preferred Qualifications Understanding of DC customer deployments Good networking skills. Familiarity with the SW development cycle and software engineering Basics of AI/ML Familiarity with Linux and modern software tools and techniques for development/debugging. Understanding of CI/CD integrations
Posted 3 weeks ago
4.0 - 8.0 years
18 - 22 Lacs
Hyderabad, Pune
Hybrid
Implement IP/MPLS network transport systems to support MPLS VPN traffic and internet services from the Gateway. Support and troubleshooting on MPLS, VPRN/VRF and MP BGP/BGP working within an ISP / Telecoms service provider environment. Required Candidate profile Implementation & Migration of MPLS Core networks with LDP/MPLS and ISIS routing protocols. Exp in dynamic protocols ISIS, OSPF, BGP. Configuration, & deploy designed network solutions at ISP Gateway
Posted 3 weeks ago
5.0 - 12.0 years
15 - 17 Lacs
Mumbai
Work from Office
Join the implementation team that enables merchants for Credit Card transaction processing with Chase technology through expert technical implementation. As a Technical Implementation Manager II within Client Onboarding and Service, you will consult with merchants to enable Credit Card transaction processing using Chase technology. You will manage the holistic implementation process, including advanced consulting and technical design discussions, and guide clients through integration testing. This role focuses on implementations with the Merchant Services Core and Integrator client-base, leveraging advanced knowledge of the credit card processing industry. Job Responsibilities Act as the primary technical resource for the Merchant Services Core and Integrator client-base. Advise clients on supported connectivity options, protocols, formats, and product functionality. Complete integration testing requirements and manage the interactive process of results/fixes. Direct successful conversions of products and services from a technical perspective. Represent Technical Implementations on internal project teams for new product development. Train and provide direction to employees on testing processes. Lead advanced consultation discussions and recommend complex merchant products and solutions. Required Qualifications, Skills, and Capabilities Minimum 8 years of experience in a technical role within the credit card payment processing industry. Minimum 4 years of connectivity knowledge (MPLS, VPN, Internet) and protocol knowledge (TCP/IP, S-FTP, HTTPS). Experience diagnosing highly complex issues in applications, data messages, and network connectivity. Professional demeanor and polished communication skills for customer interactions and escalations. Preferred Qualifications, Skills, and Capabilities Level 3 Acquirer/Host Level end-to-end certification experience. EMV Card Brand certification experience using tools like Brand Test Tool or ICC. Bachelors degree in Computer Science or related field. Highly motivated with the drive to learn new skills and collaborate with technical and non-technical partners. Join the implementation team that enables merchants for Credit Card transaction processing with Chase technology through expert technical implementation. As a Technical Implementation Manager II within Client Onboarding and Service, you will consult with merchants to enable Credit Card transaction processing using Chase technology. You will manage the holistic implementation process, including advanced consulting and technical design discussions, and guide clients through integration testing. This role focuses on implementations with the Merchant Services Core and Integrator client-base, leveraging advanced knowledge of the credit card processing industry. Job Responsibilities Act as the primary technical resource for the Merchant Services Core and Integrator client-base. Advise clients on supported connectivity options, protocols, formats, and product functionality. Complete integration testing requirements and manage the interactive process of results/fixes. Direct successful conversions of products and services from a technical perspective. Represent Technical Implementations on internal project teams for new product development. Train and provide direction to employees on testing processes. Lead advanced consultation discussions and recommend complex merchant products and solutions. Required Qualifications, Skills, and Capabilities Minimum 8 years of experience in a technical role within the credit card payment processing industry. Minimum 4 years of connectivity knowledge (MPLS, VPN, Internet) and protocol knowledge (TCP/IP, S-FTP, HTTPS). Experience diagnosing highly complex issues in applications, data messages, and network connectivity. Professional demeanor and polished communication skills for customer interactions and escalations. Preferred Qualifications, Skills, and Capabilities Level 3 Acquirer/Host Level end-to-end certification experience. EMV Card Brand certification experience using tools like Brand Test Tool or ICC. Bachelors degree in Computer Science or related field. Highly motivated with the drive to learn new skills and collaborate with technical and non-technical partners.
Posted 3 weeks ago
10.0 - 12.0 years
35 - 40 Lacs
Pune
Work from Office
Responsibilities / Technical skills:-Strong hands-on experience in Load balancer F5 LTM & APM-Strong hands-on experience in Cisco ASA & FTD firewall-Experience with technologies and platforms such as: VRFs, Nexus 9k, 7K and 5K switches.-Strong knowledge and extensive support of Routing Protocols/Technologies such EIGRP, BGP, IS-IS, OSPF, Logical Overlay, IOS-XR, MPLS VPN, Multicast.-Participate in problem management processes that have engineering or architectural elements.-Participate in network design and strategy forums, set directions, and provide recommendation.-Operates data communication systems, including LANs and WANs.-Plans, designs, and implements networked systems, including configurations, and supports/troubleshoots network problems.-Develops and evaluates network performance criteria and measurement methods.-Develop network technology road and industry best practices and perform presentations and recommendations to the client base.-Provide hands on support for a variety of Data Center technologies with a heavy focus on Routing, Switching-Ability to perform TCP/IP Network traces/packet captures with solid experience interpreting results.-High level of confidence and competence communicating on bridges. -Solid background in vendor management to drive incident resolution.-Experience with monitoring tools and strategies.-Routinely mentor junior staff in areas of process, technology, execution, and other areas.-Execute and analyze packet captures using Wireshark and other related technologies.-Serve as extensions of the leadership team as directed for workload management and routine guidance.-Perform or participate in complex maintenance or deployment activities. -Create or modify documentation in response to new events and learning s.-Routinely provide constructive feedback for improvement opportunities.-Assist management with determining suitable training and areas of technical need within the team. Communication skills:-Must have excellent communication skills including written, oral and presentation.-Serve as the intake arm of the Offshore center to ensure new systems or processes are introduced into production are fully monitored, documented, supportable and the Operations team has received the proper training and/or orientation to effectively provide support.Working Experience:-10 - 12 years of Network support experience in a mid to large sized organization. Soft skills:-Two or more of the following certifications or higher strongly preferred CCNP or CCIE certification-Excellent communication & interpersonal skills - written and oral-Ownership and accountability-Client relationship management-Ability to mentor and motivate.-Independent decision making-Problem solving and conflict resolution. Learn more about us
Posted 3 weeks ago
10.0 - 12.0 years
35 - 40 Lacs
Pune
Work from Office
Responsibilities / Technical skills:-Strong hands-on experience in Load balancer F5 LTM & APM-Strong hands-on experience in Cisco ASA & FTD firewall-Experience with technologies and platforms such as: VRFs, Nexus 9k, 7K and 5K switches.-Strong knowledge and extensive support of Routing Protocols/Technologies such EIGRP, BGP, IS-IS, OSPF, Logical Overlay, IOS-XR, MPLS VPN, Multicast.-Participate in problem management processes that have engineering or architectural elements.-Participate in network design and strategy forums, set directions, and provide recommendation.-Operates data communication systems, including LANs and WANs.-Plans, designs, and implements networked systems, including configurations, and supports/troubleshoots network problems.-Develops and evaluates network performance criteria and measurement methods.-Develop network technology road and industry best practices and perform presentations and recommendations to the client base.-Provide hands on support for a variety of Data Center technologies with a heavy focus on Routing, Switching-Ability to perform TCP/IP Network traces/packet captures with solid experience interpreting results.-High level of confidence and competence communicating on bridges. -Solid background in vendor management to drive incident resolution.-Experience with monitoring tools and strategies.-Routinely mentor junior staff in areas of process, technology, execution, and other areas.-Execute and analyze packet captures using Wireshark and other related technologies.-Serve as extensions of the leadership team as directed for workload management and routine guidance.-Perform or participate in complex maintenance or deployment activities. -Create or modify documentation in response to new events and learning s.-Routinely provide constructive feedback for improvement opportunities.-Assist management with determining suitable training and areas of technical need within the team. Communication skills:-Must have excellent communication skills including written, oral and presentation.-Serve as the intake arm of the Offshore center to ensure new systems or processes are introduced into production are fully monitored, documented, supportable and the Operations team has received the proper training and/or orientation to effectively provide support.Working Experience:-10 - 12 years of Network support experience in a mid to large sized organization. Soft skills:-Two or more of the following certifications or higher strongly preferred CCNP or CCIE certification-Excellent communication & interpersonal skills - written and oral-Ownership and accountability-Client relationship management-Ability to mentor and motivate.-Independent decision making-Problem solving and conflict resolution. Learn more about us At Atos, we embrace diversity as the ultimate engine of ingenuity for our clients, and we constantly strive to create a culture where people feel supported and encouraged. Read more about our commitment here . Whether it is fighting climate change, promoting digital inclusion, or ensuring trust in data management tech for good sits at the core of our identity. With numerous global recognitions for our ESG practices, we are committed to building a better future for all by harnessing the power of technology. Learn more here
Posted 3 weeks ago
10.0 - 12.0 years
35 - 40 Lacs
Chennai
Work from Office
Responsibilities / Technical skills:Strong hands-on experience in Load balancer F5 LTM & APMStrong hands-on experience in Cisco ASA & FTD firewallExperience with technologies and platforms such as: VRFs, Nexus 9k, 7K and 5K switches.Strong knowledge and extensive support of Routing Protocols/Technologies such EIGRP, BGP, IS-IS, OSPF, Logical Overlay, IOS-XR, MPLS VPN, Multicast.Participate in problem management processes that have engineering or architectural elements.Participate in network design and strategy forums, set directions, and provide recommendation.Operates data communication systems, including LANs and WANs.Plans, designs, and implements networked systems, including configurations, and supports/troubleshoots network problems.Develops and evaluates network performance criteria and measurement methods.Develop network technology road and industry best practices and perform presentations and recommendations to the client base.Provide hands on support for a variety of Data Center technologies with a heavy focus on Routing, SwitchingAbility to perform TCP/IP Network traces/packet captures with solid experience interpreting results.High level of confidence and competence communicating on bridges.Solid background in vendor management to drive incident resolution.Experience with monitoring tools and strategies.Routinely mentor junior staff in areas of process, technology, execution, and other areas.Execute and analyze packet captures using Wireshark and other related technologies.Serve as extensions of the leadership team as directed for workload management and routine guidance.Perform or participate in complex maintenance or deployment activities.Create or modify documentation in response to new events and learning s.Routinely provide constructive feedback for improvement opportunities.Assist management with determining suitable training and areas of technical need within the team. Communication skills:Must have excellent communication skills including written, oral and presentation.Serve as the intake arm of the Offshore center to ensure new systems or processes are introduced into production are fully monitored, documented, supportable and the Operations team has received the proper training and/or orientation to effectively provide support.Working Experience:10 - 12 years of Network support experience in a mid to large sized organization. Soft skills:Two or more of the following certifications or higher strongly preferred CCNP or CCIE certificationExcellent communication & interpersonal skills - written and oralOwnership and accountabilityClient relationship managementAbility to mentor and motivate.Independent decision makingProblem solving and conflict resolution. Learn more about us
Posted 3 weeks ago
10.0 - 12.0 years
35 - 40 Lacs
Chennai
Work from Office
Responsibilities / Technical skills:Strong hands-on experience in Load balancer F5 LTM & APMStrong hands-on experience in Cisco ASA & FTD firewallExperience with technologies and platforms such as: VRFs, Nexus 9k, 7K and 5K switches.Strong knowledge and extensive support of Routing Protocols/Technologies such EIGRP, BGP, IS-IS, OSPF, Logical Overlay, IOS-XR, MPLS VPN, Multicast.Participate in problem management processes that have engineering or architectural elements.Participate in network design and strategy forums, set directions, and provide recommendation.Operates data communication systems, including LANs and WANs.Plans, designs, and implements networked systems, including configurations, and supports/troubleshoots network problems.Develops and evaluates network performance criteria and measurement methods.Develop network technology road and industry best practices and perform presentations and recommendations to the client base.Provide hands on support for a variety of Data Center technologies with a heavy focus on Routing, SwitchingAbility to perform TCP/IP Network traces/packet captures with solid experience interpreting results.High level of confidence and competence communicating on bridges.Solid background in vendor management to drive incident resolution.Experience with monitoring tools and strategies.Routinely mentor junior staff in areas of process, technology, execution, and other areas.Execute and analyze packet captures using Wireshark and other related technologies.Serve as extensions of the leadership team as directed for workload management and routine guidance.Perform or participate in complex maintenance or deployment activities.Create or modify documentation in response to new events and learning s.Routinely provide constructive feedback for improvement opportunities.Assist management with determining suitable training and areas of technical need within the team. Communication skills:Must have excellent communication skills including written, oral and presentation.Serve as the intake arm of the Offshore center to ensure new systems or processes are introduced into production are fully monitored, documented, supportable and the Operations team has received the proper training and/or orientation to effectively provide support. Working Experience:10 - 12 years of Network support experience in a mid to large sized organization. Soft skills:Two or more of the following certifications or higher strongly preferred CCNP or CCIE certificationExcellent communication & interpersonal skills - written and oralOwnership and accountabilityClient relationship managementAbility to mentor and motivate.Independent decision makingProblem solving and conflict resolution.
Posted 3 weeks ago
6.0 - 11.0 years
7 - 10 Lacs
Karnataka
Work from Office
Primary Skillsets Strong expertise and extensive support of routing protocols/technologies such EIGRP, BGP, IS-IS, OSPF, MPLS VPN, IPSec VPNs, VRFs, Multicast, and ECMP Strong expertise and extensive with LAN technologies such as HSRP, VRRP, CDP, LLDP, Spanning Tree, and QoS and LACP Secondary Skillsets Experience supporting carrier circuits. Support of Wireless infrastructure and technologies including Cisco and Aruba controllers and access points, and 802.11 a/g/n/ac standards. Support of optical multiplexers including Cisco NCS 1002 and Evertz DWDM Multiplexers. Use of packet capture and analysis tools such as tcpdump, Wireshark, and other related technologies. Identify, recommend and implement changes to documentation standards used in the ACC. Routinely mentor junior staff in areas of process, technology, execution, and other areas. Serve as extensions of the leadership team as directed for workload management and routine guidance. Partner with the NMS tools team to develop new monitoring techniques and refine existing tools and features. Perform or participate in complex maintenance or deployment activities. Create or modify documentation in response to new events and learnings. Routinely provide constructive feedback for improvement opportunities. Assist management with determining suitable training and areas of technical need within the team. Assist with remediating major impacting service interruptions as required. Background in data center technologies such as Cisco Fabric Path, Zone Security, VxLan, F5 Load Balancing, and OpenGear terminal servers. Experience with firewalls and how they operate, preferably Palo Alto firewalls. Knowledge of cloud technologies particularly networking in AWS, Azure and GCP.
Posted 1 month ago
5.0 - 8.0 years
7 - 11 Lacs
Pune
Work from Office
Experience in Implementation of all Network platforms WAN/LAN/WI-FIExcellent Knowledge and troubleshooting skill on the below technologies:VPN technologies - IPSec, DMVPN etc.Routing protocols - BGP, OSPF, EIGRP, ISIS etc.Riverbed Steel.LAN TechnologiesVLANWi-FiPredictive survey, AP design, AP onboarding into WLCAruba ClearPass and Cisco ISERiverbedPrepare high quality of SOP/MOPS documents.Solid understanding of network operating systems (JUNOS and Cisco IOS)Provide Level 2 support and troubleshooting to resolve issues. (This includes diagnosing network problems, analyzing network logs, and implementing solutions to resolve network issues)Assist in network design and implementation.Update knowledge base with known errors.Flexible to work in 24x7 Shifts.Experience with Internet VPNs remote implementation, troubleshooting, and problem resolution is desired.Sharp troubleshooting skills. Ability to work independently.Work within established configuration and change Management policies.Troubleshoot issues with Network Deployment.Performing network maintenance and system upgrades including service packs, patches hot fixes and security configurationsProven experience in a network administrator role Rate120K / Month Hyderabad/Pune Excellent Communication With 4 + years of exp for B-2 and 8 + years of exp for B-3, Working and practical hands on experience on Cisco wireless ( WLC & AP , DNAC ) , Routing & Switching and Layer 2 & Layer 3 protocol. Technical Knowledge :- Hands on working experience on OSPF , BGP, MPLS VPN,Wireless protocols, STP. Multivendor like Cisco & Juniper hands on experience will add advantage. Location Pune & Hyderabad. Rotational shifts 24* 7 and mostly Night & Evening shifts. Troubleshooting and Problem Resolution - Diagnose and resolve complex network connectivity problems. Prepare SoP and create workflows to troubleshoot issues for L1 team. Identify the root cause of incidents. Escalate unresolved issues to the next level. Monitoring and Maintenance: Monitor network infrastructure and solutions for potential problems. Identify and address common incidents and opportunities for improvement. Execute approved maintenance activities, including patching and configuration changes. Ensure the smooth operation of Telcom enterpriseservices. Support and Communication: Provide technical support to users and clients and L1 support Respond to user inquiries and resolve complex technical issues. Communicate effectively with users and other team members. Follow handover procedures for shift changes to ensureservicecontinuity. Security: Be aware of basic network security concepts and protocols. Follow security procedures and guidelines. Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: Network Data Admin. Experience5-8 Years.
Posted 1 month ago
9.0 - 12.0 years
4 - 8 Lacs
Kolkata
Work from Office
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired bya collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizationsunlock the value of technology and build a more sustainable, more inclusive world. Strong knowledge of Layer 3 protocols, MPLS, EVPN, Segment Routing (SR-MPLS, SRv6), and SR-TE. Hands-on experience with router and switch software development. Implement Ethernet VPN (EVPN), Segment Routing (SR-MPLS, SRv6), and Traffic Engineering (SR-TE) features in networking products. Work on control plane and forwarding plane development for high-performance networking devices. Collaborate with cross-functional teams to integrate, test, and debug networking protocols on embedded platforms. Experience on Metaswitch stack is plus Knowledge of network security, QoS, and high-scale routing architectures is a plus.
Posted 1 month ago
4.0 - 12.0 years
7 - 11 Lacs
Hyderabad, Pune
Work from Office
Job Category: IT/ Technical Others Job Type: Full Time Job Location: Hyderabad Pune Remote/WFH IP MPLS Migration Engineer Exp : 4 to 12 yrs Implement IP/MPLS network transport systems to support MPLS VPN traffic and internet services from the Gateway. Support and troubleshooting on networking technologies including MPLS, VPRN/VRF and MPBGP/BGP working within in an ISP / Telecoms service provider environment. (multi-vendor scenario) Implementation and Migration of MPLS Core networks with LDP/MPLS and ISIS interior routing protocols. Experience in dynamic protocols including ISIS, OSPF and BGP. Configuration, and deploy designed network solutions at ISP Gateway level within IP Routing, MPLS / BGP environment. Complete and maintain network topology documents, design and diagrams, network inventory. Troubleshooting for the Hardware & Operational issue issues in the Nokia deployed network and equipment.
Posted 1 month ago
4.0 - 8.0 years
14 - 19 Lacs
Bengaluru
Work from Office
At Juniper, we believe the network is the single greatest vehicle for knowledge, understanding, and human advancement the world has ever known.. To achieve real outcomes, we know that experience is the most important requirement for networking teams and the people they serve. Delivering an experience-first, AI-Native Network pivots on the creativity and commitment of our people. It requires a consistent and committed practice, something we call the Juniper Way.. Job Description:. Position: Senior Technical Services Advisor. Business Advanced Services. Location: Bangalore. At Juniper, we believe the network is the single greatest vehicle for knowledge, understanding, and human advancement the world has ever known.. To achieve real outcomes, we know that experience is the most important requirement for networking teams and the people they serve. Delivering an experience-first, AI-Native Network pivots on the creativity and commitment of our people. It requires a consistent and committed practice, something we call the Juniper Way.. Key objectives. The Advanced Services team provides exceptional outcomes and remarkable customer experience through "forward-looking" technical services to optimize network reliability and performance for designated customers. We are passionate about enabling our customers towards a fast, risk-free deployment of network services. We assist our customers in evaluating networks for performance, scalability, and security and provide recommendations on network configurations and topologies to improve operational performance and identify/ mitigate major risk areas. Partnering on short-term projects such as recommendation and implementation of new Juniper software and hardware features in the customer's network.. Key responsibilities include the following, but are not limited to:. This role requires you to be a customer advocate within Juniper and be a single point of contact for the customer for all post-sales service needs. Stay in alignment with the customer and accounts team concerning the services sales and delivery.. Help support cases resolved as per SLAs and expedite/escalate critical issues among Juniper technical support teams. Provide relevant technical inputs to facilitate and expedite escalated problem resolution.. Proactively escalates and brings people with required expertise together to bring critical and important issues to closure.. Act as an interlock between Customer and Juniper Professional Services, Advanced Services, and Education Services for the services to be delivered to the customer.. Engages on the major projects for service requirements, risk management, and expectation setting with the account team, partners, and customers.. Conduct Periodic reviews with the customer on Juniper service delivery metrics, SLA, and quality.. Establish a customer-specific operational status and reporting framework (preferably using ITIL), and lead in the delivery and presentation of status reports.. Uses technical knowledge to review and assess open software defects. Discovers potential risks associated with the deployment plans and partners with the customer to develop mitigation plans.. Assist the customer in making use of proactive consulting services such as technical analysis and recommendations (Impact assessment and analysis, health check analysis, software upgrade analysis, config review, etc). Partners with Customers in conducting periodic Juniper product health checks and Configuration/Design reviews to identify potential improvement areas. Based on the evaluation make a relevant recommendation to optimize operational performance concerning design/topology/configuration.. Reviews and evaluates network change plans and assists in the planning of new feature implementation and product deployment. Allies with internal teams to resolve identified risks in software.. Engages with Juniper engineering teams to improve potential quality issues with products.. Document and maintain customer network solutions knowledge and educate other internal Juniper resources for a better support experience.. Skill specifications. The candidate must have a deep understanding of core IP networking concepts (TCP/IP, QoS, VLAN, STP, IPSEC, NAT, IPv6). Should possess reasonable expertise in Layer2, Layer3 protocols such as VRRP, OSPF, BGP, Multicast, MPLS VPN.. Knowledge and experience of the newest technologies such as Segment Routing, Traffic engineering, DC switching, VxLAN, EVPN, SD-WAN & Wireless is a plus.. Experience working in large enterprises, Network service providers have added advantage.. ITIL Framework process knowledge will be an added advantage.. Experience and desire to work on automation will be valuable in long run.. Amiable communication, interpersonal, and social skills will make a difference!. Juniper product certifications (JNCIS/JNCIP/JNCIE) or industry equivalents are helpful.. Qualification and Experience:. Experience With Customer Facing Roles Is Essential.. We prefer candidates with bachelor’s degree in electrical/electronic Engineering, Computer Science or equivalent. A Business degree such as MBA would be an advantage.. 8+ years experience in designing, implementing, and solving technical problems of the state-of-the-art Datacenter, IP/MPLSNetworks. High exposure to network operations environment. Ability to operate independently, including management of priorities in unstructured environment.. The successful candidate will demonstrate and be a role model for the values of the "Juniper Way" Be Bold, Build Trust, Deliver Excellence.. Juniper Networks is an equal-opportunity employer. We value diversity. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, disability, or veteran status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform important job functions, and receive other benefits and privileges of employment. Please contact us for more information.. ABOUT JUNIPER NETWORKS. Juniper Networks challenges the inherent complexity that comes with networking and security in the multicloud era. We do this with products, solutions and services that transform the way people connect, work and live. We simplify the process of transitioning to a secure and automated multicloud environment to enable secure, AI-driven networks that connect the world. Additional information can be found at Juniper Networks (www.juniper.net) or connect with Juniper on Twitter, LinkedInand Facebook.. ABOUT JUNIPER NETWORKS. Juniper Networks challenges the inherent complexity that comes with networking and security in the multicloud era. We do this with products, solutions and services that transform the way people connect, work and live. We simplify the process of transitioning to a secure and automated multicloud environment to enable secure, AI-driven networks that connect the world. Additional information can be found at Juniper Networks (www.juniper.net) or connect with Juniper on Twitter, LinkedIn and Facebook.. WHERE WILL YOU DO YOUR BEST WORK?. Wherever you are in the world, whether it's downtown Sunnyvale or London, Westford or Bengaluru, Juniper is a place that was founded on disruptive thinking where colleague innovation is not only valued, but expected. We believe that the great task of delivering a new network for the next decade is delivered through the creativity and commitment of our people. The Juniper Way is the commitment to all our colleagues that the culture and company inspire their best work-their life's work. At Juniper we believe this is more than a job it's an opportunity to help change the world.. At Juniper Networks, we are committed to elevating talent by creating a trust-based environment where we can all thrive together. If you think you have what it takes, but do not necessarily check every single box, please consider applying. We’d love to speak with you.. Additional Information for United States jobs:. ELIGIBILITY TO WORK AND E-VERIFY. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.. Juniper Networks participates in the E-Verify program. E-Verify is an Internet-based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of new hires and the validity of their Social Security Numbers.. Information for applicants about E-Verify / E-Verify Informacin en espaol: This Company Participates in E-Verify / Este Empleador Participa en E-Verify. Immigrant and Employee Rights Section (IER) The Right to Work / El Derecho a Trabajar. E-Verify® is a registered trademark of the U.S. Department of Homeland Security.. Juniper is an Equal Opportunity workplace. We do not discriminate in employment decisions on the basis of race, color, religion, gender (including pregnancy), national origin, political affiliation, sexual orientation, gender identity or expression, marital status, disability, genetic information, age, veteran status, or any other applicable legally protected characteristic. All employment decisions are made on the basis of individual qualifications, merit, and business need.. Show more Show less
Posted 1 month ago
6.0 - 9.0 years
4 - 8 Lacs
Chennai
Work from Office
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired bya collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizationsunlock the value of technology and build a more sustainable, more inclusive world. Strong knowledge of Layer 3 protocols, MPLS, EVPN, Segment Routing (SR-MPLS, SRv6), and SR-TE. Hands-on experience with router and switch software development. Implement Ethernet VPN (EVPN), Segment Routing (SR-MPLS, SRv6), and Traffic Engineering (SR-TE) features in networking products. Work on control plane and forwarding plane development for high-performance networking devices. Collaborate with cross-functional teams to integrate, test, and debug networking protocols on embedded platforms. Experience on Metaswitch stack is plus Knowledge of network security, QoS, and high-scale routing architectures is a plus.
Posted 1 month ago
7.0 - 10.0 years
7 - 8 Lacs
Bengaluru
Work from Office
Any Graduate with more than 2 Yrs experience,Good Communication. Network Support Services- D2D support functions, Tracking of Incidents, Coordination with OEM for escalated calls. Broad scope of Network Service Support is listed below: 1. Network Deliverables -Monitoring of the main and backup/secondary Links and reporting. 2. Monitoring of Bandwidth utilization, latency, packet loss etc. 3. Monitoring of Traffic Pattern over WAN for Critical links under maintenance. Periodically advising BIL for up-gradation of bandwidth based on usage and utilization pattern of links. Monitoring of L2 /L3 switches at all locations/offices. 4. Periodic monitoring of reachability of locations to DC and DR. Call logging with the facility management service providers responsible for co-ordination for switches and LAN equipment at branches in the event of failure and issues, if any. Co-ordination with LAN cabling AMC vendor for cabling related issues at DC and DR. 5. Configuration of L2 and L3 switches for administration, VLAN creation, hardening etc. Hardening of routers (BIL own) and coordination with service providers for routers supplied by them. 6. Installation & Upgrade of IOS on switches / routers (BIL own) as and when provided by SIFY and coordination with service providers for equipment supplied by them. Changing configuration based on SIFY requirement and intimation to MPLS VPN service providers for application of same on all routers. 7. Configuration of routers / switches with syslog server / SIEM tool for log shipment. Configuration of switch port security (binding MAC address with port). 8. Configuring the tool HPOV NNM as per the SIFY requirement as and when informed by SIFY Maintenance of daily / Weekly and monthly uptime/downtime report. Periodic forwarding of uptime/ downtime report to BIL / SIFY. 9. Maintaining / Updating the WAN/LAN diagram at DC and DR and for other locations (in coordination with FM). Maintaining / updating inventory of network hardware along with interfaces, IP address, IOS version etc. 10. Backup of configuration files as per backup policy of BIL and during any configuration changes etc. 11. Labeling of all the cables, MUX, Patch Panels etc., at DC and DR. Re-arranging of network equipment in the same / different rack at DC and DR. Co-ordination with vendor / OEM / service providers during Return merchandise authorization (RMA). 12. Maintaining / Updating of SOP, hardening documents etc. Coordinating with service providers for providing compliance to observations from various audits and for BIL owned devices carrying out the same.
Posted 1 month ago
4.0 - 8.0 years
18 - 22 Lacs
Hyderabad, Pune
Hybrid
Implement IP/MPLS network transport systems to support MPLS VPN traffic and internet services from the Gateway. Support and troubleshooting on MPLS, VPRN/VRF and MP BGP/BGP working within an ISP / Telecoms service provider environment. Required Candidate profile Implementation & Migration of MPLS Core networks with LDP/MPLS and ISIS routing protocols. Exp in dynamic protocols ISIS, OSPF, BGP. Configuration, & deploy designed network solutions at ISP Gateway
Posted 1 month ago
5.0 - 9.0 years
12 - 17 Lacs
Bengaluru
Work from Office
C programming, Network Domain, L2/L3 - VxLAN, BGP, OSP (mandatory), good communication, knows Networking foundamentals, Containerazation (mandatory), Dis-aggregation of protocols, Cisco work experience in developing, enhancing protocols is must - CIsco IOX, NX-OS, Control Data Panel knowledge
Posted 1 month ago
8.0 - 10.0 years
9 - 14 Lacs
Bengaluru
Work from Office
Excellent knowledge in L2 (vlan, lag), L3(ospf, bgp), VxLAN, EVPN (All mandatory protocols) Python programming/coding, PyATS framework / Robot / Pytest. Ability to design Python scripts from scratch related to networking protocols and features Working kmowledge in using traffic generator tools - Spirent, IXIA, Trex Good communication, strong Debugging and troubleshooting abilities Test Bed creation, Debugging troubleshooting (mandatory), test documentation preparation
Posted 1 month ago
5.0 - 10.0 years
9 - 14 Lacs
Bengaluru
Work from Office
1. C programming, Network Domain. L2/L3 - VxLAN, BGP, OSP (mandatory), knows Networking foundamentals 2. Containerazation (mandatory), Dis-aggregation of protocols. 3. Cisco work experience in developing, enhancing protocols is must - CIsco IOX, NX-OS, Control Data Pane knowledge 4. Good communication
Posted 1 month ago
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