Designation : Engineer - L1(Technical Support) Job Location : Chennai Shift :Night shift Job Responsibilities: Candidate would be responsible for handling customer calls and troubleshooting technical issues related to Devices. Ensure resolution provided in the first interaction with the customer Acquiring knowledge about the newly released products and recent updates. Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service Position and sell Premium support contracts to customers based on their support entitlement. Technical skills: Self-Motivated & Ability to Work Under Pressure Should have good comprehensibility and understandability of what customers want Should have critical thought process and decision-making capability with focus on accuracy Handling Internet Troubleshooting Issues relevant to Computers, Application, Basic Networking, LAN, WAN Technologies Customer centricity and eagerness to drive himself/herself for upgradation in knowledge. Ability to sell/Upsell Soft Skills: Should possess good English verbal skills Excellent logical reasoning Computer Proficiency: Basics understanding of Hardware and Software, Computer fundamentals, Internet and Networking fundamentals

Hi All, Please find the Job Description and company profile below Please be available for a technical discussion today. Will confirm the timings shortly. Movate (formerly known as CSS Corp) is a global customer experience and technology consulting services provider, disrupting the industry with a unique intersection of industry-leading proprietary solutions, resilient operations, and innovative business engagement models. It has emerged as a compelling alternative to the traditional IT and support service providers with its premium service offerings and differentiated value propositions that solve clients critical business problems proactively. The company is a digital transformation partner of choice for its clients, which include the worlds top innovators across industries, from mid-market players to large enterprises. Its diverse team of over 11,700 customer-centric thinkers, collaborators, and co-creators across 20 global locations, is passionate about helping clients succeed through intelligent automation-led outcomes. Designation : Technical Support Engineer L3 Engineer Job Location : Chennai Shift : Night shift The client is a leading manufacturer of quality networking products. We are currently expanding our Technical Support team and looking for a Technical Support Engineer to support customers of our commercial products . General Summary: The candidate must be technical oriented person with comprehensive experience in network design, implementation and troubleshooting with networking equipment, including routers, security appliances, switches, and network storage and wireless products. The person will be providing 3rd tier escalation support to our call centers as well as working hands-on with various products to reproduce, test and validate product functionality. Principal Duties and Responsibilities: 1) Provide 3rd level escalations support for various routers, security appliances, switches, network storage devices and other networking devices. 2) Replicate customer reported issues to provide validation of defects to engineering. 3) Participate in product testing to assist in the new product release process. 4) Review/validate internal documents and knowledge articles for internal and public dissemination. 5) Analyze customer calls to identify product problems in the field and recommend call avoidance strategies. 6) Develop and conduct technical training to support staff and/or partners. 7) Up to 10% travelling time to provide field support. Requirements: BS degree in a technical discipline or equivalent experience and a minimum of 5 years of experience in supporting network environments. In lieu of experience, Person must be familiar with Netgear Products at high level. 2) CCNA certified or equivalent experience in networking. 3) Must demonstrate understanding of network topologies, as well as network implementation and design. 4) Must have in-depth knowledge of networking technologies including wireless, firewalls, VPN, switches, and network storage technology. 5) Must have in-depth knowledge of network and routing protocols. 6) Must have experience with MS-Window/Linux networking applications. 7) Candidate must have excellent communication and presentation skills, both oral and written. 8) Must have excellent analytical, organizational, prioritization, and time management skills.

Top 5 Skill Set Hands-on experience with security technologies GRC implementation /tools designing /requirements RFPs response – Information security AI – Security requirements and risk Drive AI security requirements Experience in Information security and business continuity internal audits Strong Knowledge in risk management, ISO 27001, ISO 22301 PCI DSS, HIPAA, GDPR, SOC 2 Knowledgeable in security concepts, techniques, tools, methods, and practices Good technical in cyber security products Individually to perform the technical audits. Necessary to be proactive/Assertive and manage the portfolio independently. General description of the role: Minimum 8 years of experience in managing security audits, such as, ISO 27001, HIPAA, SOC 1, SOC2, PCIDSS Including preparing control owners for audits, interpreting control requirements, reviewing control evidence for appropriateness, testing control effectiveness, presenting control evidence to external auditors, and audit planning with external auditors In-depth knowledge of security controls, interpreting control requirements for SOC 2, ISO, or HIPAA, PCIDSS audits, reviewing control evidence for completeness an accuracy, and ensuring evidence provided to auditors satisfies control requirements. Ability to of plan and lead meetings with control owners and external auditors. Ability to clearly define control requirements to control owners or explaining control evidence to external auditors. Supports the Security Audit function by reviewing evidence submissions for accuracy and completeness, following up on audit requests, and helping to establish a continuous monitoring function. Assist in testing and verification of all controls and formulating reports documenting findings. Recommends and assists in the definition and implementation of security controls in accordance with enterprise policies, standards, and procedures. Work closely with internal business teams to assist in the identification and assessment of potential security risks, and establish risk owners, ratings, and management action plans. Ensure continuity of compliance with ISO27001 and ISO 22301, PCI DSS, HIPAA, GDPR Analyse potential impact of new threats and communicates risks to relevant business units Manage security operations, analyse security exceptions, gather necessary background information, document exceptions and ensure that the risk is recognized and managed with compensating controls Provide orientation to Business Units on Risk Assessment, Business Continuity Plan and Business Impact Analysis Facilitate in preparation of Business continuity plan for each project and functions Conduct internal ISMS and BCMS audits and identify potential gaps in the system Prepare detailed and summary reports of assessments, remediation plans as needed and advise internal stakeholders Report the audit findings on the potential weakness in the system and areas of improvement

Position -- Permanent Role Python Fullstack Developer Experience 5+ Years Location Chennai/Bangalore Shift Afternoon (2pm-11pm) Job Description: We are seeking a highly skilled and motivated Full Stack Software Engineer to join the engineering team. The ideal candidate should have a strong background in both front-end and back-end development, with expertise in Python, React, node.js, and SQL. As a Full Stack Developer, you will be responsible for developing and maintaining both front-end and back-end components of our web applications, ensuring seamless integration and optimal performance. You will play a crucial role in designing, implementing, and maintaining web applications that meet our clients' needs. If you have a passion for technology, a drive for excellence, problem-solving, and a minimum of 5 years of Python experience, we want to hear from you! Key Responsibilities: Design, develop, and maintain scalable and efficient web applications using Python with an API-first approach. Implement back-end web services utilizing AWS technologies to ensure scalability, reliability, and security. Optimize applications for higher throughput and maximum speed. Write clean, efficient, maintainable, and testable code. Troubleshoot, debug, and upgrade existing software. Optimize application performance for maximum speed and scalability. Participate in code reviews and contribute to a culture of continuous improvement. Ability to work effectively in a collaborative cross-functional team environment to define, design, and ship new features. Stay up to date with emerging technologies and industry trends to ensure that our systems remain cutting-edge. Qualifications and Technical Skills: Bachelors degree in computer science, information technology, or a related field. Minimum of 8 years of professional experience in full-stack web application development with Python and JavaScript frameworks (e.g., React). Solid understanding of web development principles, including HTML, CSS, and JavaScript. Strong experience with server-side application development Python frameworks (e.g., Flask, FastAPI). Experience with SQL and database management systems (e.g., PostgreSQL, MS SQL, Snowflake). Proficiency with version control systems (e.g., Git). Strong understanding of RESTful API design and implementation. Knowledge of software development best practices, including Agile methodologies. Strong problem-solving skills, attention to detail, and the ability to work independently and as part of a team. Experience with containerization technologies such as Docker and Kubernetes. Following Qualifications are a Plus: Experience with Cloud platforms (e.g., AWS, Azure). Familiarity with CI/CD pipelines and DevOps practices. Experience with micro-services design. Experience with Node.js. Experience working with semi-structured data (e.g., JSON, XML, Parquet). Experience with caching techniques to improve response times.

Hi All, Greetings from Movate Technologies ( Formerly known as CSSCORP ), We are hiring for L2 Endpoint Security Engineer Role, Job Responsibilities: Provide Technical Support to customers and partners Provide technical services include writing scripts, troubleshooting and best practices to customers Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a timely manner Provide fault isolation and root cause analysis for technical issues Publish Technical Support Bulletins and other technical documentation in the Knowledge Base Review of technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, etc. Travel to customer sites in the event of a critical situation to expedite resolution as required Provide on-call support 24x7 on an as needed basis Provide configurations, troubleshooting and best practices to customers. Work with our Engineering team and influence the operability of the product. Participate in regular weekend on-call rotation and provide after-hours support on an as-needed basis. Able to effectively communicate to all levels and stakeholders - internally and externally on complex technical issues Desired Skills: 3+ years of related experience. Provide configurations, troubleshooting and best practices to customers. Required experience with supporting EndPoint software products. Required strong experience with Windows OS, Linux OS and macOS based applications (Installation, troubleshooting, Debugging). Experience with Android OS based applications (Installation, troubleshooting, Debugging). Strong experience with MS environment (SCCM, GPO, AD, MSSQL, IIS). Experience with EndPoint security software is a plus (Antivirus, DLP, IPS, NAC). Knowledge of SIEM, vulnerability management tools and firewalls. Experience understanding malware, exploits, operating system structure and behavior. Experience with batch scripting and Python is a plus Strong ability to independently troubleshoot, reproduce issues and identify feasible workarounds in broad, complex, and unique environments with mixed applications and protocols required. Knowledge of Cloud infrastructure a plus Knowledge of VDI (VMWare Horizon, Citrix XenApp and XenDesktop) is a plus BS/MS or equivalent experience require

Role: Scrum Master Experience: 610 years Work Location: Chennai Shift Timing: 4pm 1am Notice Period: Immediate to 15 days Requirements 7 to 8+ Years in application delivery. 4+ Years in delivering projects as a Scrum Master. Solid teamwork and interpersonal skills; meet challenging timelines. Ability to establish and maintain a high level of customer trust and confidence. Willing to extend, learn and act as project coordinator and single point of contact for the client stakeholders Experience in handling client stakeholders with minimal dependency and drive the entire project deliverables Have direct coordination with client and project team Experience in handling project deliverables with defined SLAs through SDLC cycle Experience in handling Salesforce projects or other CRM applications Have experience in working with client project team which is totally remote and have both offshore/onsite Key Skills Good in presentation skills. Strong MS Office skills (Excel / PPT/ Word etc.,). Project management Tools like Atlassian JIRA/Azure DevOps (ADO). Good in Communication skills (Verbal and Written). Solid teamwork and interpersonal skills; meet challenging timelines. Ability to establish and maintain a high level of customer trust and confidence APPLY; Share your updated resume at Shivani.tyagi@movate.com OR Via Linkedin - https://www.linkedin.com/in/shivani-tyagi-41628b211/ Details Required: Total Experience Relevant Exp in Scrum Master Relevant Exp in Agile Scrum Master- Current CTC – Expected CTC – Office mode – work from office and 3pm – 12am if ok mention yes - Notice Period – (If serving, please mention LWD) - Any Offer – (If yes, please mention Offer amount) - Current Location – Preferred Location – Regards, Shivani

Role : .net developer Experience : 5 Years 7 Years Location : Chennai/Bangalore/Hyderabad/Remote Shift : 2 PM 11 PM Mandatory Skill - .Net, C#, MVC, Design Patterns, SQL, Azure, API About the Role Using the .NET framework, .NET developers design, develop, and maintain software applications They work with cross-functional teams to understand project requirements and translate them into functional code. They also collaborate with product managers and software engineers to gather and analyze requirements They write clean, efficient, and well-documented code that meets industry standards and best practices. They also refactor code to enhance code quality, maintainability, and efficiency They integrate third-party APIs and libraries to enhance application functionality. Responsibilities - 5+ years of experience in application development in C#, ASP.NET, MVC, REST, Azure SQL and familiarity using Azure IPaas (Azure functions, Azure service bus) Good understanding of all SDLC Phases including Object-Oriented Design and Programming, REST API development, HTTP, MQ, JSON, XML Experience developing with microservice architectures, unit/integration tests and developing applications using a TestDriven Development approach Excellent communication, collaboration, problem solving capabilities and ability to work with a team to accomplish a task Excellent Client Facing Communication mandatory Required Skills - C#, ASP.NET, MVC, REST, Azure SQL, Azure IPaas & REST API Preferred Skills - HTML5, CSS, REACT, JavaScript / TypeScript APPLY; Share your updated resume at Shivani.tyagi@movate.com OR Via Linkedin - https://www.linkedin.com/in/shivani-tyagi-41628b211/ Details Required: Total Experience Relevant Exp in .NET Relevant Exp in C#- Relevant Exp in MVC Relevant Exp in API Relevant Exp in Design Patterns Relevant Exp in SQL– Relevant Exp in Azure/AWS– Current CTC – Expected CTC – Office mode – work from office and 2pm – 11Pm if ok mention yes - Notice Period – (If serving, please mention LWD) - Any Offer – (If yes, please mention Offer amount) - Current Location – Preferred Location – Regards, Shivani

Senior Engineer: Senior Data Scientist (LLM / Transformer): Responsibilities: 1. Develop application-specific interfaces that leverage LLMs and FMs to continue to enhance the associate and customer experience. 2. Design and implement AI safety and guardrails in the API layer working closely with researchers. 3. Collaborate with cross-functional teams to understand their data needs and develop solutions that meet those needs. 4. Stay updated with the latest trends and advancements in data science, machine learning, and Generative AI space. Qualifications: 1. Bachelors degree in Computer Science, Statistics, Mathematics, or a related field with 8+ years of relevant workingexperience, or Masters degree in the same with 5+ years of working experience. 2. Experience with machine learningfundamentals, with workingknowledge of Python and experience with deep learning frameworks such as Pytorch, TensorFlow, JAX or MXNet 3. Required hands-on experience with designand implementation ofapplications using Large Language Models (LLM). More specifically: Substantial prior programming experiencein languages suchas R, Python, SPARK, SQL. Comfort with professional software development process and GitHub. Google PaLM, OpenAI GPT, LLaMA, orsimilar models. LangChain, LlamaIndex, or similarframeworks. Advanced prompt engineering. Retrieval Augmented Generation (RAG). Vector databases (GCP Vector Search, ChromaDB, Experiences related to AWS services such as SageMaker,

Position Permanent Role QA Lead Experience – 10+ Years Location – Bangalore/Chennai Work Mode - WFO Shift Timing – Afternoon (2pm - 11pm) Key Responsibilities: Collaborate with developers and product managers to understand the functional requirements for web applications and develop test cases accordingly. Perform functional testing of web applications to ensure that all requirements are met. Document defects and work with developers to troubleshoot and resolve them. Ensure that all test cases are executed, and results are recorded accurately. Work with project managers to prioritize defects and ensure that they are resolved in a timely manner. Communicate effectively with project teams to ensure that all testing activities are completed on schedule. Qualifications and Technical Skills: Bachelor’s degree in computer science, information technology, or a related field. At least 10 years of experience in functional testing of web applications built on Angular or React preferred Strong knowledge of web application testing methodologies and best practices Able to use Chrome DevTools for deeper debugging of issues Basic SQL knowledge is preferred. Excellent communication skills Strong problem-solving skills and attention to detail. Experience working with Azure DevOps or JIRA Xray for test management Ability to work effectively in a team environment. Ability to work independently with minimal supervision. Excellent time management and organizational skills.

Role: Reach Developer Experience: 4-6 years Work Location: Chennai/Bangalore/Hyderabad Notice Period: Immediate to 15 days Responsibilities Automating business processes with workflows and Power Automate Communicating information clearly, accurately, and timely to project team members and customers Identifying, recognizing, and escalating risks and issues Performing assigned project tasks with minimal supervision Preparing design and technical documentation Training customer staff in technical solutions. Identifying technical process improvement opportunities and serving as an internal change management champion Fostering an environment of teamwork both internally and externally Requirements Software development experience implementing complex software packages and/or CRM implementations Master's degree Experience with Microsoft Dynamics and/or other CRM systems Higher Education industry experience Key Skills C#, ASP.NET MVC Web Applications, JavaScript, jQuery, SQL, HTML, CSS, OData Proficiency with Microsoft .NET 3.5+ development using C# Agile/Scrum AI, ML APPLY; Share your updated resume at Shivani.tyagi@movate.com OR Via Linkedin - https://www.linkedin.com/in/shivani-tyagi-41628b211/ Details Required: Total Experience Relevant Exp in .Net Relevant Exp in C#- Relevant Exp in Javascript Relevant Exp in JQuery Relevant Exp in Ajax- Current CTC Expected CTC – Notice Period – (If serving, please mention LWD) - Any Offer – (If yes, please mention Offer amount) - Current Location – Preferred Location – Regards, Shivani

Movate (formerly known as CSS Corp) is a global customer experience and technology consulting services provider, disrupting the industry with a unique intersection of industry leading proprietary solutions, resilient operations, and innovative business engagement models. It has emerged as a compelling alternative to the traditional IT and support service providers with its premium service offerings and differentiated value propositions that solve clients critical business problems proactively. The company is a digital transformation partner of choice for its clients, which include the world’s top innovators across industries, from mid-market players to large enterprises. Its diverse team of over 11,700 customer centric thinkers, collaborators, and co-creators across 20 global locations, is passionate about helping clients succeed through intelligent automation-led outcomes. Position : Network Engineer (L1 Engineer) Experience : 2 – 5 years Job Location : Chennai - Perungalathur Job Responsibilities: Handles first level calls/cases from Enterprise customers. Case ownership, documentation and management Customer Management, Setting right expectation, Situation handling. Driving case progression as per the SLA Utilizing tools and systems, Working with relevant groups in the client organization (SE, Support Manager, L3) for case progression and updates Backlog Management and meet the expectation set with customers. Work on pending cases(backlogs) and drive towards closure Periodic follow up as per SLA defined by the client. Process, Queue Adherence and SLA awareness Adhere to the process guidelines specified for the defined environment (SIP, ISO etc.) Knowledge Base Article Creation when there is an opportunity for it. To contribute knowledge base and the knowledge sharing forum Improving customer experience and Building relationship Completing PCNSE certification within 120 days of go-live

Roles and Responsibilities: The Consultant shall provide the following as required by Client: 1) Validate orders and enter the following data within two (2) working days. First Sales Orders Credit Memos Stock Rotation RMAs Incorrect Shipment RMAs Credit and Rebills Service Contracts 2) Check Inventory (VMI, OEM, Parent) per matrix and ATP per order and per request for information. 3) Arrange to Drop Ship or Direct Ship as required. 4) Generate Invoices on a daily basis. 5) Follow up with package movement till delivery via report to indicate status and to be provided within 1 day per request. 6) Provide Support & Co-ordination to the customers and internal stakeholders with replies within 2 days. 7) Update Client’s CRM system with Order information and process orders within 30 minutes of receipt of the call or email from the Client’s customers. 8) Work with sales representatives to review and clarify any issues or questions with the order. Send email regarding issues and questions to sales representatives within 15 minutes.

Technical Lead: Job Summary: We are seeking a highly skilled and experienced SalesforceTechnical Lead to spearhead the development and support of applications builton Salesforce.com, specifically focusing on Salesforce Service Cloud, ExperienceCloud and Identity, Core cloud. The ideal candidate will possess deep technicalexpertise in Salesforce development, including LWC, Aura, LWR, Apex, andrelated technologies, and will lead a team of developers in deliveringhigh-quality, scalable solutions. This role requires strong leadership, excellent communication skills, and a commitment to adhering to best practicesand Agile/SDLC processes. Responsibilities: Technical Leadership and Architecture: Provide technical leadership and guidance to the development team. Do hands on implementation on the feature as per project priorities Have atleast 7-9 yrs of experience in handling Saleforce Community/Experience, Identity and Core clouds Design and architect scalable and robust Salesforce solutions, particularly within Salesforce Service Cloud, Experience Cloud and Identity. Ensure adherence to Salesforce best practices, coding standards, and governor limits. Oversee the implementation of complex Apex code, LWC, LWR, Aura components, and integrations. Development and Implementation: Lead the development and implementation of custom Salesforce solutions, including Experience Cloud portals, community LWC components, LWR and CMS integrations. Hands on experience in multi region and global markets for more than 30+ markets Develop and maintain high-quality code, ensuring code reviews are conducted and standards are met. Utilize SFDX Scratch Orgs for development, adhering to Git, source-driven development, and trunk-based development principles. Ensure features are usable in both mobile and desktop environments. Code Review and Quality Assurance: Conduct thorough code reviews to ensure code quality, performance, and security. Enforce coding standards and best practices. Comprehensive Documentation of Technical Design & Deployment Documents. Release Management and Support: Support releases and post-release activities, ensuring smooth deployments. Team Collaboration and Mentorship: Mentor and guide junior developers, fostering a collaborative and supportive team environment. Collaborate with business analysts and QA engineers to ensure alignment on requirements and testing. Work closely with client leads to review designs and provide final code reviews. Process Adherence and Reporting: Follow established SDLC processes, code repository guidelines, and access controls. Utilize JIRA for task management and tracking. Provide weekly status and progress reports to project management. Required Skills and Experience: Bachelor's degree in Computer Science, Software Engineering, or a related field. 8+ years of experience in Salesforce development, with a focus on Experience Cloud and Identity. Deep expertise in Apex, LWC, LWR, Aura, Flows, and other Salesforce platform features. Strong understanding of Salesforce governor limits, data access, sharing, and security. Experience with SFDX Scratch Orgs, Git, and source-driven development. Proven experience leading a team of Salesforce developers. Ensure the projects deliverables are in align with defined SLAs Excellent communication and interpersonal skills. Ability to work effectively in an Agile/Scrum environment. Excellent written and verbal communication. Preferred Skills: Salesforce certifications (e.g., Platform Developer I/II, JavaScript Developer I). Experience with CI/CD pipelines.

IT Application Administrator System Architect: Job Title: Application Administrator / System Architect Job Summary: The ideal candidate will assist in evaluating, procuring, implementing, and managing software solutions while supporting the organization's IT infrastructure. This role requires a balance of technical expertise, strategic thinking, and excellent communication skills to maintain and improve the organizations software ecosystem, license servers, and operational support functions. Key Responsibilities: Software Evaluation, Procurement, and Integration Collaborate with the Indirect Procurement Team to evaluate software for compatibility with the organizations existing architecture. Lead the procurement, implementation, and support planning of various software solutions (SaaS, on-premise, and custom-developed tools). Analyze software usage trends to manage license renewals, account for growth, and ensure demand is met. System and Server Management Manage and maintain license servers for software on Windows and Linux platforms. Debug and resolve issues related to servers, integrations, daemons, vendor daemons, license files, and system dependencies. Create and manage AWS environments required for tool implementations or hosting license servers. System Architecture and Strategic Planning Partner with organizational stakeholders to identify strategic areas for system architecture enhancements. Define priorities, establish timelines, set expectations, and execute deliverables in alignment with organizational goals. Operational Support and Troubleshooting Manage operational support requests from end users related to IT Applications tools, including debugging, troubleshooting, and escalating issues. Oversee and troubleshoot networked peripheral devices such as printers. Collaborate with IT teams to ensure timely security patching, monitoring, and resolution of system issues. Collaboration and Vendor Management Work closely with vendors to ensure consistent service, stability, and support for IT Applications tools. Partner with internal IT teams to support and enhance existing systems and initiatives. Technical Expertise Demonstrate proficiency with command-line interfaces (e.g., Terminal, Command Prompt). Possess experience with FlexLM licensing tools (e.g., lmutil, lmtools, lmstat, lmgrd), options files, license files, and log files on Linux and Windows machines. Leverage knowledge of the software development process, specifically GitHub repositories, to manage and integrate tools effectively. Configure, manage, and troubleshoot SSO integrations using Azure Entra to ensure secure authentication for organizational tools and applications. Required Skills and Qualifications: Bachelors degree in Computer Science, Information Systems, or a related field, or equivalent experience. Strong analytical and problem-solving skills, with the ability to work independently. Proficiency in AWS environments for system architecture and software deployment. Experience with software procurement, integration, and operational support. Strong knowledge of FlexLM license management and related tools. Familiarity with system security practices, patch management, and monitoring tools. Effective communication skills to collaborate with vendors, stakeholders, and team members. Preferred Qualifications: Experience with on-premise and SaaS software implementations. Familiarity with network device troubleshooting and management (e.g., printers) Demonstrated success in leading strategic System Architecture /Software Implementation initiatives. Additional Key Responsibilities Automation: Automate repetitive tasks to enhance operational efficiency and reduce manual effort. Documentation: Develop and maintain comprehensive design documentation and runbooks for implemented systems and tools to ensure consistency, clarity, and continuity. DevOps Collaboration: Work closely with the Applications Development team to integrate new tools and software, leveraging GitHub and other relevant platforms for streamlined processes. Mission Driven: Bring a genuine interest in and commitment to the mission and vision, aligning your work to support the broader goals of the Organization.

Hi Mukesh, Please find the Job Description and company profile below Please be available for a technical discussion today. Will confirm the timings shortly. Movate (formerly known as CSS Corp) is a global customer experience and technology consulting services provider, disrupting the industry with a unique intersection of industry-leading proprietary solutions, resilient operations, and innovative business engagement models. It has emerged as a compelling alternative to the traditional IT and support service providers with its premium service offerings and differentiated value propositions that solve clients critical business problems proactively. The company is a digital transformation partner of choice for its clients, which include the worlds top innovators across industries, from mid-market players to large enterprises. Its diverse team of over 11,700 customer-centric thinkers, collaborators, and co-creators across 20 global locations, is passionate about helping clients succeed through intelligent automation-led outcomes. Designation : Engineer Job Location : Chennai Shift :Night shift Job Responsibilities: Candidate would be responsible for handling customer calls and troubleshooting technical issues related to Devices. Ensure resolution provided in the first interaction with the customer Acquiring knowledge about the newly released products and recent updates. Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service Position and sell Premium support contracts to customers based on their support entitlement. Technical skills: Self-Motivated & Ability to Work Under Pressure Should have good comprehensibility and understandability of what customers want Should have critical thought process and decision-making capability with focus on accuracy Handling Internet Troubleshooting Issues relevant to Computers, Application, Basic Networking, LAN, WAN Technologies Customer centricity and eagerness to drive himself/herself for upgradation in knowledge. Ability to sell/Upsell Soft Skills: Should possess good English verbal skills Excellent logical reasoning Computer Proficiency: Basics understanding of Hardware and Software, Computer fundamentals, Internet and Networking fundamentals Diversity, Equality & Inclusion: Movate is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Please note that we are a purely merit-based employer and have not authorized any agency or individual to collect money or request a security deposit to receive a job offer at CSS Corp We don't send job offers from email services like Gmail, Rediff mail, Yahoo mail, Hotmail, etc. We never request for fees for any purpose during or after the hiring process

Role: Salesforce cloud lead Experience: 68 years Work Location: Chennai/Bangalore Shift Timing: 2pm - 11pm Notice Period: Immediate to 15 days Job Brief The incumbent must have knowledge in software testing methodologies, automation best practices, and software development life cycle (SDLC).The incumbent will lead , design and write automated scripts for functional testing, integration testing and regression testing with aid of TOSCA. The resource would work initially for few sprints with manual testing to understand the application nuances. The resource will be responsible for monitoring results, logging defects, and validation of defect fixes. The resource will be involved in the development and maintenance of the automation framework. Prior experience in API automation is required in TOSCA and mobile automation in TOSCA is desirable. Flexible with US overlap timings extending to IST late nights. Job Duties Include; Performing peer reviews and taking the deliverables to closure Testing software web applications / applications against the system requirements and specification requirements including strong knowledge in REST API testing Working closely with the internal and external design/test teams in identifying problems Writing / Formulating Test strategies and preparing test cases in line with the functional requirements Document identified problems with enough detail and in a manner that supports resolution Produce periodic status and operational reports Extensively worked on different types of test automation frameworks Investigating and analyzing issues and clearly able to distinguish the problems as applications and automation script failures. APPLY; Share your updated resume at Shivani.tyagi@movate.com OR Via Linkedin - https://www.linkedin.com/in/shivani-tyagi-41628b211/ Details Required: Total Experience Relevant Exp in Manual Testing Relevant Exp in Automation Testing- Relevant Exp in Salesforce Testing– Relevant Exp in Experience Cloud/ Community Cloud– Relevant Exp in Service Cloud - Current CTC – Expected CTC – Office mode – work from office and 2pm – 11pm if ok mention yes - Notice Period – (If serving, please mention LWD) - Any Offer – (If yes, please mention Offer amount) - Current Location – Preferred Location – Regards, Shivani

Role & responsibilities General description of the role: Minimum 8 years of experience in managing security audits, such as, ISO 27001, HIPAA, SOC 1, SOC2, PCIDSS Including preparing control owners for audits, interpreting control requirements, reviewing control evidence for appropriateness, testing control effectiveness, presenting control evidence to external auditors, and audit planning with external auditors In-depth knowledge of security controls, interpreting control requirements for SOC 2, ISO, or HIPAA, PCIDSS audits, reviewing control evidence for completeness an accuracy, and ensuring evidence provided to auditors satisfies control requirements. Ability to of plan and lead meetings with control owners and external auditors. Ability to clearly define control requirements to control owners or explaining control evidence to external auditors. Supports the Security Audit function by reviewing evidence submissions for accuracy and completeness, following up on audit requests, and helping to establish a continuous monitoring function. Assist in testing and verification of all controls and formulating reports documenting findings. Recommends and assists in the definition and implementation of security controls in accordance with enterprise policies, standards, and procedures. Work closely with internal business teams to assist in the identification and assessment of potential security risks, and establish risk owners, ratings, and management action plans. Ensure continuity of compliance with ISO27001 and ISO 22301, PCI DSS, HIPAA, GDPR Analyse potential impact of new threats and communicates risks to relevant business units Manage security operations, analyse security exceptions, gather necessary background information, document exceptions and ensure that the risk is recognized and managed with compensating controls Provide orientation to Business Units on Risk Assessment, Business Continuity Plan and Business Impact Analysis Facilitate in preparation of Business continuity plan for each project and functions Conduct internal ISMS and BCMS audits and identify potential gaps in the system Prepare detailed and summary reports of assessments, remediation plans as needed and advise internal stakeholders Report the audit findings on the potential weakness in the system and areas of improvement Preferred candidate profile Top 5 Skill Set Hands-on experience with security technologies Experience in Information security and business continuity internal audits Strong Knowledge in risk management, ISO 27001, ISO 22301 PCI DSS, HIPAA, GDPR, SOC 2 Knowledgeable in security concepts, techniques, tools, methods, and practices Good technical in cyber security products Individually to perform the technical audits

Dear Candidate, Greetings from Movate technologies formerly known as CSS Corp! Technical Live Chat Support Role @Ambattur Movate Ambit IT Park Please find below Job Description for your reference Job Title : Technical Support Live Chat Process. Work Location: Ambattur Chennai ( Ambit IT Park) Experience: Minimum 6 Months of Experience Into Technical Live Chat Support. Education Qualification. Any bachelors degree. Roles and Responsibilities: 1. Assisting the US customers through Via Live Chats. 2.Should be capable of handling multiple live chat. 3.Should be hands on Experience in handling multiple chats at the same time 4.Must be flexible to work in rotational night shift. Required Skills & Desired Skills : 1.Excellent Communication Skills both in Verbal and written communication. 2.Should have basic technical knowledge on, Router, modem , Ip Address, and basics of troubleshooting steps. Perks and Benefits Both ways pick up and drop cab will be provided at the doorstep. If people are relocating from Outstation will get15days of accommodation from the company side. Provident fund Medical Insurance If you have the Relevant experience to the above JD pls send your resume to the below Mail id. nikhil.dhansinghmohta@movate.com For Walk-In Address Please come for the Below address and mention HR Nikhil on the Top of the resume No 32 A and B, Ground Floor, Ambit IT Park, Ambit Park Road, Ambattur Industrial Estate, Ambattur , Chennai, 600058 Tamilnadu, India

Bid Manager - Senior: Job Title: Senior Manager - Bid Management Bangalore/Chennai Experience: Job Description Devising a successful strategy for winning a bid, including pinpointing the unique selling points (key differentiators) of the organization, knowing the companys operating and profit margins, and understanding the clients specific requirements Researching, writing and/or checking proposals while tracking and adhering to required timelines Working with internal stakeholders and the client organization to obtain the information required to compile the bid Assessing and addressing the technical and commercial risks relating to the bid Responding to clients and other stakeholders queries before, during and after the bid has been submitted Managing client visits, presentations for successful bid Desired Skills: 8 to 12yrs of work experience (Location: Bangalore/Chennai) Should have BPO experience in any domain travel, hospitality, healthcare, BFSI, Tech Support or any other Experience in operations/delivery/bid management would be a preferred Should have been a part of client facing roles, leading, and creating WBR/MBR/QBR Strong analytics skills and eye for detail with working knowledge and experience of P & L English language proficiency is a must Good to have Experience in Proposal development, Opportunity summary creation and pricing models Good knowledge of Shipleys proposal writing and management Shipleys/APMP certification is a plus PMP certification and leading projects would be an added advantage

Job Description: We are seeking an experienced Non-IT BPO Recruiter to join our dynamic team. The ideal candidate will have a proven track record in sourcing, screening, and hiring candidates for BPO roles. Your ability to manage end-to-end recruitment processes efficiently and contribute to building a strong workforce will be critical to success in this role. Key Responsibilities: Manage the end-to-end recruitment process for non-IT roles in the BPO sector, including sourcing, screening, interviewing, and onboarding candidates. Develop and maintain a talent pipeline through various channels such as job portals, social media, referrals, and networking events. Collaborate with hiring managers to understand staffing needs and job requirements for specific roles. Conduct preliminary interviews to assess candidates skills, experience, and cultural fit. Coordinate and schedule interviews between candidates and hiring managers. Negotiate salary packages and manage offer rollouts. Ensure compliance with recruitment policies and procedures. Maintain an updated database of candidates and recruitment activities. Provide regular recruitment reports and updates to stakeholders. Key Requirements: 1-4 years of recruitment experience in the BPO or similar domain. Strong knowledge of the BPO industry and its hiring trends. Proficiency in using recruitment tools, job boards, and Applicant Tracking Systems (ATS). Excellent communication and interpersonal skills. Ability to manage multiple requisitions simultaneously and meet deadlines. Interested candidates please share your complete details to Atchaya.Natarajan@movate.com with your updated CV.