Hi All, Movate Technologies ( Formerly Known as CSSCorp ) is hiring for Team Lead for Technical Support Voice Process. Role: Team Lead - International Voice - Technical Support Exp : 5 + Yrs Location : Ambit IT park, Ambattur Shifts : Flexible to Work in US Shift Notice : 15 days or immediate. Interested? Reach out to me directly at: Prithvi - 9444242401 ( Whatsapp ) prithiviraj.pudupatturamamurthy@movate.com Or send your updated resume via email. # Graduation is mandate # Need excellent communication in English # Should have handled a team of 10 to 15+ people # Must be aware of shrinkage, attrition, AHT, NPS, CSAT # Must have fair understanding of presenting MBR, QBR and WBR # Must be from BPO industry

We are hiring for Voice /Chat Support role (International Process) Must Have Min 1 year of International Voice/ Chat experience Designation : Engineer Shift : Flexible to work in Rotational Night shift Job location : Chennai(Ambit IT Park) Work Model : Work from office Week off: 2 days Rotational Week off Immediate joiners Preferred Primary Skills: • Excellent Communication - for voice, email, chat support • Should be able to communicate effectively • Should possess good telephone and email etiquette • Must be a graduate • Should be willing to work in US time zones • Must have good customer handling skills with the ability to learn networking concepts Job Responsibility : Provide technical support to customers through various channels such as chat, email, and web chat. Troubleshoot and resolve customer issues related to software products in an efficient manner. Utilize problem-solving skills to identify root causes of problems and implement solutions. Collaborate with internal teams to escalate complex issues when necessary. Maintain accurate records of customer interactions using CRM software. Provide technical support to customers through various channels such as chat, email, and web chat. Please share your updated resumes to ( karunya.marimuthu@movate.com )

Fresher-Technical support- Job Location: Hyderabad- Fulltime Job Description Fluent in Spoken & Written English, Basic troubleshooting skills and foundational ability to identify and resolve simple tech problems, by following basic steps and readily available instructions You will be employed with Movate Technologies on issues faced by the users, doing the below responsibilities, but not limited to - Provide world class remote assistance to users via Chat, Phone and eMail Assists users by remote troubleshooting and resolving technical and service issues. Performs tasks according to standardized policies, requiring basic analytical and cognitive skills to address technical issues Principle duties and responsibilities: Provides comprehensive remote support across major operating systems - Chrome OS, Mac OS, Windows, Linux by utilizing readily available basic OS troubleshooting techniques. Follows documented procedures for issues presented and escalates further if need be. Delivers support for G suite applications, covering installation and basic usage - When necessary, escalates issues to the SMEs / Leads for resolution. Employs advanced troubleshooting techniques to diagnose and resolve problems efficiently. Assists users with access and account-related issues, following defined and documented guidelines, policies, and procedures to ensure accurate and consistent support. Regularly and actively participates in technical training sessions to stay up to date with the latest tools and processes, leveraging knowledge base (KB) resources to enhance issue resolution Proactively identifies recurring or unique user issues, providing valuable feedback for continuous improvement of support processes and troubleshooting techniques. Communicate effectively with non-technical users to explain solutions in an understandable manner. Must Have Skills : Degree Certificate (Any, but should have good written and verbal communication skills) 0 - 1 years of Customer Service experience Excellent communication skills, should be able to hold a conversation Basic troubleshooting and should be able to comprehend the issues presented Ability to deal professionally as well as ability to learn new products and technologies Good customer service skills, multitasking and documentation skills Ability to adjust quickly to the changing priorities and implement the same per business requirements Basic knowledge on IT systems Knowledge, Skills and Abilities : Ability to analyze and solve technical problems by investigating potential solutions using troubleshooting skills Good Analytical & Cognitive skills Required Skills & Qualifications: Education: Any degree, with strong written and verbal communication skills. Experience: 01 year in customer service. Communication & Customer Handling: Excellent communication skills with the ability to engage in conversations, comprehend issues, and provide professional support. Strong customer service, multitasking, and documentation skills. Technical & Analytical Skills: Basic troubleshooting and IT systems knowledge, with the ability to analyze and resolve technical issues effectively. Good analytical and cognitive skills. Adaptability & Learning: Quick to adjust to changing priorities and business requirements. Ability to learn and adapt to new products and technologies efficiently. Wishing you all the best!!! Kindly share you resumes to shibiya.princy@movate.com Ph no - +91 9150515669

Cyber Security Engineer: Review security measures and software configuration to protect systems and information infrastructure, including firewalls and data encryption programs. Cyber Security Threat hunting, Intelligence, response Document security breaches and assess the damage they cause. Work with security team to perform tests and uncover network vulnerabilities. Coordinate with IT and Fix detected vulnerabilities to maintain a high-security standard. Stay current on IT security trends and news. Develop company-wide best practices for IT security. Help colleagues install security software and understand information security management. Research security enhancements and make recommendations to management. Stay up-to-date on information technology trends and security standards. Handle security Audits and customer reviews Analyse and recommend improvement in security posture Support for RFP response Monitor computer networks for security issues. Investigate security breaches and other cyber security incidents. Identify Data leak Discuss and present security findings to senior management. Security compliance Required Skills and Experience: Bachelor's degree is a must Experience in information security or related field. Experience with computer network penetration testing and techniques. Understanding of firewalls, proxies, SIEM, antivirus, Active Directory, and IDPS concepts. Handon experience with PA Traps and Antimalware products. Ability to identify and mitigate network vulnerabilities and explain how to avoid them. Understanding of patch management with the ability to deploy patches in a timely manner while understanding business impact. Scripting knowledge is a plus Security Standard awareness NIST, ISO 27001 and 270002 Knowledge of data privacy regulations like GDPR Certification CEH & CISSP. Cyber Security Threat hunting, Intelligence, response experience MITRE framework, DLP, Encryption knowledge, TTP Malware and Phishing analysis

Primary Skill Requirements: Require language expertise profiles for the below mentioned languages: Bengali Profiles should excellent in all three: Reading, Writing and Speaking for the particular language Overall 4+ years of Maps experience At least 1 year of mapping experience in Transit is mandatorily required Work experience in Names layer will be an added advantage Secondary Skill Requirements: Excellent in written and verbal communication in English Extensive Internet Research Skills Analysis and Problem Solving Skills Team player with good interpersonal and solution-oriented attitude Desire to work in a dynamic and challenging environment with passion to deliver very good customer experience Very good organisational skills and capability to handle multi-tasking including paying attention to details Very good interpersonal skills for interacting with cross-functional teams Very good with presentation skills Immediate Joiners or Profiles Serving Notice period are preferable Education Background Required: Graduate and above

Role : GIS Executive/ Senior Executive Shifts: Should be flexible Notice period : Immediate to 30 days Location : Hyderabad GIS Executive/Sr GIS Executive Roles and responsibilities : Perform GIS map data edits / Quality check using client Tools according to procedures and specifications Experience on POI Quality is mandatory Track progress on assigned tasks with correct and timely updates in the appropriate work allocation / assigning system. Follow the procedures and specifications as changes may be happening from time to time. Raise questions and seek guidance for assigned tasks that expose contradictions or ambiguities in the working specification. Submit bug reports for tool related that do not perform as expected or have opportunities for improvement. Preferred Skills Excellent written and verbal communication skills Strong interpersonal skills Strong analytical and solutioning skills

Hi, Please find the below job description, Experience : 0 to 3 Years Shift: Rotational Shift including Night Shift and Rotational Week Off Location Chennai - CTC - 2.4 to 3.5 LPA Experience : 1+ years of experience in any Customer Support Operations Centre Requirements: Excellent Conversational and Customer Service Skills. Excellent verbal, written, and interpersonal communication skills. For English, the level required is above (B2). Customer Service experience is a plus. Ability to multi-task. Typing skills (Chat/Email: 35 wpm). High School Diploma or equivalent. Additional Requirements : Gaming experience is mandatory. Ability to multi-task. Ability to stay focused while working on multiple programs. De-escalate issues as necessary. Understand player needs (read attentively, respond appropriately). Problem-solving skills. Patience and willingness to help. Strong customer service orientation and disposition. Ability to work in multiple technical mediums simultaneously while remaining attentive to the player and their concern. Strong technical aptitude and computer skills (e.g., Web-based applications, Mobile applications, etc.). Excellent written and verbal communication skills in English.

Openings for International Voice and Chat Process - Night Shift Experience: 1 to 6 Years in International Voice Process (No Domestic/Regional Language) Working Model: On-site Work Only Shifts: Night Shifts Graduation: Minimum Bachelor's Degree (No Diploma) Key Requirements: 1. Strong Communication Skills 2. Proficient in Customer Handling 3. Immediate Joiner comfortable with Chennai office and night shifts 4 .International Technical support experience mandatory, either voice support or chat support(able to handle live chats). Interested Kindly share me your updated Resume to divya.narendra@movate.com Contact - 9025935118

Role & responsibilities Role/Responsibilities: Should have good development Experience with SQL server and .net applications for a minimum of 7-8 years Design, develop, and maintain web and desktop applications using the .NET framework with Javascript and angular experience. Work with SQL Server to create, optimize, and maintain databases for applications. Work in a Dynamic environment to Collaborate with cross-functional teams to define, design, and ship new features. Troubleshoot, debug, and optimize existing applications for performance and scalability. Proactively identify opportunities for process improvements and implement solutions. Continuously learn new technologies, frameworks, and tools to enhance application development Develop, Clean, Efficient code and Stay up-to-date with industry best practices and emerging trends in software development. Deploy new changes to Non prod and Prod environments. Work in Collaboration with Business Analysts/testers to Enhance applications based on Market Requests/Backlogs stories. Collaborate with vendor for new product features upgrades/Enhancements. Work in Collaboration with Infrastructure teams for patching, Maintenance and migration activities. Collaborate with team members to ensure timely delivery of high-quality solutions. Understanding of MDM (Master Data Management)/PIM(Product Information Management) or prior Experience in this lines is an added advantage A zeal to learn and adapt to new technologies and tools. Ability to work in a fast-paced environment and meet deadlines. Strong attention to detail and passion for delivering high-quality solutions. Willing to learn AWS Lambda and other latest technologies based on project need. Skill Set Experience in MS SQL server (Mandatory) Experience in .NET application with Javascript and angular(Mandatory) Knowledge of AWS Lambda, API Gateway, S3, RDS (Sql Server) is Preferred Knowledge with MongoDB , Elastic Search ,RabbitMQ or any Messaging Queues (Mandatory) Shift Time: 5:30 AM IST to 1:30 PM IST Location: Chennai Preferred candidate profile Perks and benefits

Role : GIS Executive/ Senior Executive Shifts: Should be flexible Notice period : Immediate to 30 days Location : Hyderabad GIS Executive/Sr GIS Executive Roles and responsibilities : Perform GIS map data edits / Quality check using client Tools according to procedures and specifications Experience on POI Quality is mandatory Track progress on assigned tasks with correct and timely updates in the appropriate work allocation / assigning system. Follow the procedures and specifications as changes may be happening from time to time. Raise questions and seek guidance for assigned tasks that expose contradictions or ambiguities in the working specification. Submit bug reports for tool related that do not perform as expected or have opportunities for improvement. Preferred Skills Excellent written and verbal communication skills Strong interpersonal skills Strong analytical and solutioning skills

Position -- Permanent Role Python Full Stack Software Engineer Experience – 8+ Years Location – Chennai/Bangalore Shift – Afternoon (2pm – 10pm) Job Description: We are seeking a highly skilled and motivated Full Stack Software Engineer to join the engineering team. The ideal candidate should have a strong background in both front-end and back-end development, with expertise in Python, React, node.js, and SQL. As a Full Stack Developer, you will be responsible for developing and maintaining both front-end and back-end components of our web applications, ensuring seamless integration and optimal performance. You will play a crucial role in designing, implementing, and maintaining web applications that meet our clients' needs. If you have a passion for technology, a drive for excellence, problem-solving, and a minimum of 5 years of Python experience, we want to hear from you! Key Responsibilities: Design, develop, and maintain scalable and efficient web applications using Python with an API-first approach. Implement back-end web services utilizing AWS technologies to ensure scalability, reliability, and security. Optimize applications for higher throughput and maximum speed. Write clean, efficient, maintainable, and testable code. Troubleshoot, debug, and upgrade existing software. Optimize application performance for maximum speed and scalability. Participate in code reviews and contribute to a culture of continuous improvement. Ability to work effectively in a collaborative cross-functional team environment to define, design, and ship new features. Stay up to date with emerging technologies and industry trends to ensure that our systems remain cutting-edge. Qualifications and Technical Skills: Bachelor’s degree in computer science, information technology, or a related field. Minimum of 8 years of professional experience in full-stack web application development with Python and JavaScript frameworks (e.g., React). Solid understanding of web development principles, including HTML, CSS, and JavaScript. Strong experience with server-side application development Python frameworks (e.g., Flask, FastAPI). Experience with SQL and database management systems (e.g., PostgreSQL, MS SQL, Snowflake). Proficiency with version control systems (e.g., Git). Strong understanding of RESTful API design and implementation. Knowledge of software development best practices, including Agile methodologies. Strong problem-solving skills, attention to detail, and the ability to work independently and as part of a team. Experience with containerization technologies such as Docker and Kubernetes. Role & responsibilities Preferred candidate profile Perks and benefits

Job Summary: We are looking for a highly experienced L3 AWS Network Engineer to join our dynamic cloud infrastructure team in Hyderabad . You will play a key role in designing, implementing, and managing secure, scalable network architectures within Amazon Web Services (AWS) . If you're passionate about cloud networking, security, automation, and driving innovation through robust infrastructure, this is the opportunity for you. Key Responsibilities: Design and deploy secure, scalable AWS network architectures (VPCs, Transit Gateway, VPN, Direct Connect, etc.). Troubleshoot and resolve complex network issues, ensuring high availability and performance. Automate provisioning/configuration using Terraform , CloudFormation , or other Infrastructure as Code (IaC) tools. Monitor and maintain cloud network infrastructure using tools like CloudWatch , Nagios , or SolarWinds . Implement best practices for network security, segmentation, and compliance (Security Groups, NACLs, WAF, IDS/IPS). Collaborate with Security, DevOps, and Application teams to deliver secure, cost-optimized network solutions. Support cloud migration projects ensuring minimal disruption and seamless connectivity. Contribute to documentation, operational runbooks, and mentoring junior engineers. Stay updated with evolving AWS networking services and cloud technologies. Required Skills & Experience: 5 to 7 years in network engineering , with strong focus on AWS cloud environments . Deep understanding of AWS networking : VPC, Subnets, Route Tables, ELB/ALB, EC2, S3, Route 53, etc. Expertise in TCP/IP, DNS, DHCP, routing protocols (BGP, OSPF), VPN, and firewalls. Proficiency in Python or Bash for automation. Hands-on with Terraform , AWS CloudFormation , or similar IaC tools. Experience with hybrid cloud networking (Direct Connect, Site-to-Site VPN). Knowledge of network monitoring , security best practices, and cost optimization. Excellent communication and documentation skills. Nice to Have: AWS Certified Advanced Networking Specialty certification. Experience with EKS , ECS , Kubernetes network policies , and serverless networking (Lambda). Familiarity with AI/ML AWS services (SageMaker, Rekognition, Comprehend). Understanding of DevOps , CI/CD principles. Knowledge of compliance frameworks: SOC 2, PCI DSS, HIPAA. Share your CV to : Jerryhaven.sebastian@movate.com

GEN AI Developer: Experience: 6-9 years Location: Bangalore Job Title: Technical Lead Work from Office Required Qualifications: Bachelors or masters degree in computer science, AI, Data Science, or a related field. 6+ years of experience in Python development, including AI/ML applications. Strong expertise in Generative AI, NLP, and Machine Learning frameworks (e.g., PyTorch, TensorFlow, Hugging Face). Deep knowledge of cloud platforms (AWS, GCP, Azure) and serverless architectures (e.g., AWS Lambda, GCP Cloud Functions, Azure Functions). Hands-on experience with CI/CD pipelines, Docker, Kubernetes, and infrastructure automation tools (e.g., Terraform, CloudFormation). Must be interested in building test / QE solutions

Job Profile : Network Engineer(TAC) Experience : 2 - 7years Location : Chennai ( Ambit IT Park) Shift : Rotational Night Shift Work Model : Work from office Key Skills : CCNA or CCNP(Trained/Certified) Education : Any UG/PG Degree /Min 3yrs Diploma Looking for Immediate Joiners only If interested drop your resumes @ asifmeeran.syedizzadeen@movate.com Job Description: Troubleshoot/Diagnose all Level 1 issues from the customers and driving satisfactory resolution of the issues. Troubleshoot Product, Codes and Configuration issues Ensure consistent customer satisfaction Document all communication with customers in the CRM Interface with international customers Timely handoff (escalation) of cases that require technical or political to L2/L3 TAC Primary Skills: OSI layers detailed understanding of each layers function and relevant protocols that operates at each level TCP/IP thorough understanding and clear explanation about windowing/handshake mechanism MAC header structure and use of each fields IP header structure and use of each fields ARP how ARP works in a Layer 2 and Layer 3 communication Mac address table fields and how a switch uses MAC table for switching decisions ARP table and how a switch uses ARP table Routing Table fields and how a Router uses routing table for routing decisions DHCP protocol messages (clear understanding of DORA process) DHCP operation in layer 2 and layer 3 scenarios (server & client in same vlan or different VLAN) Thorough understanding of Broadcast domain and Collision Domain Thorough understanding of Unicast, Multicast and Broadcast traffic Thorough understanding of Subnetting, Vlan, VTP, 802.1q, STP, Linkage Thorough understanding of RIP (version 1 and 2) and OSPF (link states, LSA types, area types, router types, neighbor communication) Difference between Routing and Routed protocols Good troubleshooting approach (from Level 1 to 7 of OSI)

Only for Freshers Work Mode : Work From Office Work Location : Hyderabad Shifts : Should be Flexible Education : Only Graduates(Non Engineering) Passed Out ( 2022 to 2024) Roles and responsibility Digitization of the GIS Map data features and spatial data creation Report to TL on day-to-day activities adhere to the goal and targets assigned for production activities and achieve the minimum requirements set for the team Competencies & Skills Fluent written and spoken English Knowledge of Microsoft Office suite, GIS packages preferable QGIS Interested candidates please Walk-in on 17th May to below Venue between 9:00 AM to 12 PM Venue Details : Sohini Tech Park 1st Floor, Nanakramguda, Financial District, Hyderabad

Only for Freshers Work Mode : Work From Office Work Location : Hyderabad Shifts : Should be Flexible Education : Only Graduates(Non Engineering) Passed Out ( 2022 to 2024) Roles and responsibility Digitization of the GIS Map data features and spatial data creation Report to TL on day-to-day activities adhere to the goal and targets assigned for production activities and achieve the minimum requirements set for the team Competencies & Skills Fluent written and spoken English Knowledge of Microsoft Office suite, GIS packages preferable QGIS Interested candidates please Walk-in on 12th May to 17th May to below Venue between 9:00 AM to 12 PM Venue Details : Sohini Tech Park 1st Floor, Nanakramguda, Financial District, Hyderabad

Job description We are hiring for Voice /Chat Support role ( International Process ) Designation : Engineer Shift : Flexible to work in Rotational Night shift Job location : Chennai(Ambit IT Park) Work Model : Work from office Week off: 2 days Rotational Week off Looking for immediate joiners/Can join in two weeks time. Primary Skills: • Excellent Communication - for voice, email, chat support • Should be able to communicate effectively • Should possess good telephone and email etiquette • Must be a graduate • Should be willing to work in US time zones • Must have good customer handling skills with the ability to learn networking concepts Job Responsibility : Provide technical support to customers through various channels such as chat, email, and web chat. Troubleshoot and resolve customer issues related to software products in an efficient manner. Utilize problem-solving skills to identify root causes of problems and implement solutions. Collaborate with internal teams to escalate complex issues when necessary. Maintain accurate records of customer interactions using CRM software. Provide technical support to customers through various channels such as chat, email, and web chat.

Hi M.Aravindh, Please find the Job Description and company profile below Please be available for a technical discussion today. Will confirm the timings shortly. Movate (formerly known as CSS Corp) is a global customer experience and technology consulting services provider, disrupting the industry with a unique intersection of industry-leading proprietary solutions, resilient operations, and innovative business engagement models. It has emerged as a compelling alternative to the traditional IT and support service providers with its premium service offerings and differentiated value propositions that solve clients critical business problems proactively. The company is a digital transformation partner of choice for its clients, which include the worlds top innovators across industries, from mid-market players to large enterprises. Its diverse team of over 11,700 customer-centric thinkers, collaborators, and co-creators across 20 global locations, is passionate about helping clients succeed through intelligent automation-led outcomes. Designation : Engineer - L1 Job Location : Chennai Shift :Night shift Job Responsibilities: Candidate would be responsible for handling customer calls and troubleshooting technical issues related to Devices. Ensure resolution provided in the first interaction with the customer Acquiring knowledge about the newly released products and recent updates. Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service Position and sell Premium support contracts to customers based on their support entitlement. Technical skills: Self-Motivated & Ability to Work Under Pressure Should have good comprehensibility and understandability of what customers want Should have critical thought process and decision-making capability with focus on accuracy Handling Internet Troubleshooting Issues relevant to Computers, Application, Basic Networking, LAN, WAN Technologies Customer centricity and eagerness to drive himself/herself for upgradation in knowledge. Ability to sell/Upsell Soft Skills: Should possess good English verbal skills Excellent logical reasoning Computer Proficiency: Basics understanding of Hardware and Software, Computer fundamentals, Internet and Networking fundamentals Diversity, Equality & Inclusion: Movate is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Please note that we are a purely merit-based employer and have not authorized any agency or individual to collect money or request a security deposit to receive a job offer at CSS Corp We don't send job offers from email services like Gmail, Rediff mail, Yahoo mail, Hotmail, etc. We never request for fees for any purpose during or after the hiring process

Specialist: Primary Skills: Strong experience with Docker Kubernetes for container orchestration. Configure and maintain Kubernetes deployments, services, ingresses, and other resources using YAML manifests or GitOps workflows. Experience in Microservices based architecture design. Understanding of SDLC including CI and CD pipeline architecture. Experience with configuration management (Ansible). Experience with Infrastructure as code(Teraform/Pulumi/CloudForma tion). Experience with Git and version control systems. Secondary Skills: Experience with CI/CD pipeline using Jankins orAWS CodePipeline or Github actions. Experience with building and maintaining Dev, Staging, and Production environments. Familiarity with scripting languages (e. g., Python, Bash) for automation. Monitoring and logging tools like Prometheus, Grafana. Knowledge of Agile and DevOps methodologies. Incidence management and root causeanalysis. Excellent problem solving and analytical skills. Excellent communication skills. Mandatory work from Office 24x5 Support

Role & responsibilities Job Description for End User Computing A skilled professional administrator is responsible for the day-to-day management and configuration of Windows, Linux, macOS, Jamf Pro, ManageEngine Endpoint Central, and CrowdStrike would involve managing and securing a variety of endpoints, including desktops, laptops, and servers, across multiple operating systems. Responsibilities would include device management, patch management, security configuration, and threat analysis, often using tools like Jamf Pro and CrowdStrike for endpoint security. Core Responsibilities: Endpoint Management: Deploying, configuring, and managing Windows, macOS, and Linux devices. Utilizing tools like Jamf Pro and ManageEngine Endpoint Central for device enrollment, configuration profiles, and software deployment. Implementing and maintaining endpoint security solutions, such as CrowdStrike Falcon. Patch Management: Planning, testing, and deploying operating system patches and software updates across various endpoint environments. Ensuring timely application of security fixes to minimize vulnerabilities. Security Configuration: Configuring and maintaining security policies, including device access controls, data encryption, and firewalls. Monitoring security events and alerts, and responding to potential threats. Threat Analysis and Response: Analyzing security threats and incidents, and implementing appropriate mitigation strategies. Collaborating with security teams to address and resolve security issues. System Administration (Linux): Installing, configuring, and maintaining Linux servers and systems. Troubleshooting and resolving technical issues on Linux systems. System Maintenance: Performing routine maintenance tasks, such as software updates, system upgrades, and equipment installations. Documentation and Training: Creating and maintaining documentation for endpoint management procedures and security configurations. Providing training and support to end-users on best practices for endpoint security. Required Skills and Experience: Operating Systems: Strong experience with Windows, Linux, and macOS. Endpoint Management: Experience with Jamf Pro, ManageEngine Endpoint Central, or similar tools. Security: Understanding of endpoint security principles, threat analysis, and security tools like CrowdStrike. Scripting: Knowledge of scripting languages (e.g., PowerShell, Python) for automation. Problem Solving: Strong analytical and problem-solving skills for troubleshooting and resolving technical issues. Communication: Excellent written and verbal communication skills for documentation and collaboration.