Job Title: Sales Company: Movate Technologies Role Overview: Movate is seeking motivated MBA graduates to join our Sales team. You will be responsible for identifying and pursuing new business opportunities, expanding our client base, and driving revenue growth. Your focus will be on building strong, long-term relationships with clients, understanding their evolving needs, and ensuring they receive maximum value from our services to foster loyalty and increase sales. Key Responsibilities: Proactively research and identify potential clients and markets, initiate contact, and convert leads into customers Manage and nurture relationships with current clients, understand their business challenges, and offer tailored solutions to enhance satisfaction and retention Collaborate with internal teams to align client expectations and ensure successful delivery of services Prepare and deliver compelling sales presentations and proposals Meet and exceed individual and team sales targets Track market trends and competitor activities to identify opportunities and threats Qualifications: MBA graduate with a passion for sales and business development Strong communication, interpersonal, and negotiation skills Ability to build rapport quickly and maintain client relationships Self-driven, target-oriented, and comfortable working in a fast-paced environment Prior internship or work experience in sales, business development, or client management is a plus

Job Title: Program Manager & Client Services Company: Movate Technologies Role Overview: Movate is seeking dynamic MBA graduates to join our team as Program Managers and Client Services. In this role, you will be responsible for managing client relationships, overseeing project delivery, and ensuring exceptional service quality. You will act as a key liaison between clients and internal teams to drive program success and business growth. Key Responsibilities: Manage end-to-end delivery of client programs ensuring timelines, quality, and budget adherence Build and maintain strong client relationships, understanding their business needs and expectations Coordinate cross-functional teams to align project objectives and resolve issues promptly Monitor program performance, prepare reports, and communicate progress to stakeholders Identify opportunities for service improvement and contribute to business development initiatives Qualifications: MBA graduate with a strong interest in program management and client services Excellent communication, interpersonal, and stakeholder management skills Strong organizational and multitasking abilities with a problem-solving mindset Ability to work collaboratively in a fast-paced, agile environment Prior internship or work experience in client-facing roles is a plus

JD Storage & Backup Key Responsibilities: Required Skills : 1.Commvalut 2.Nasuni 3.Netbackup Storage Technologies: Understanding different types of storage systems (e.g., Direct Attached Storage (DAS), Network Attached Storage (NAS), Storage Area Networks (SAN), cloud storage, object storage). RAID Configurations : Knowledge of RAID (Redundant Array of Independent Disks) levels and their use in improving data reliability, performance, and redundancy. Backup Tools : Familiarity with enterprise-level backup software (e.g., Veeam, Veritas NetBackup, Commvault, Acronis, IBM Spectrum Protect). Automated Backup Systems : Understanding of scheduling, automating backups, and configuring retention policies. Cloud Backup Solutions: Experience with cloud-based backup solutions (e.g., AWS S3, Azure Backup, Google Cloud Storage). Disaster Recovery Planning : Ability to design and implement backup strategies that integrate with disaster recovery plans. Diagnostics: Strong skills in diagnosing and troubleshooting issues related to backup failures, slow restore times, and storage outages. Data Recovery: Expertise in various data recovery methods (e.g., file-level recovery, full-system recovery) and tools.

Hi All, Please find the Job Description and company profile below Please be available for a technical discussion today. Will confirm the timings shortly. Movate (formerly known as CSS Corp) is a global customer experience and technology consulting services provider, disrupting the industry with a unique intersection of industry-leading proprietary solutions, resilient operations, and innovative business engagement models. It has emerged as a compelling alternative to the traditional IT and support service providers with its premium service offerings and differentiated value propositions that solve clients critical business problems proactively. The company is a digital transformation partner of choice for its clients, which include the worlds top innovators across industries, from mid-market players to large enterprises. Its diverse team of over 11,700 customer-centric thinkers, collaborators, and co-creators across 20 global locations, is passionate about helping clients succeed through intelligent automation-led outcomes. Designation : Technical Support Engineer L3 Engineer Job Location : Chennai Experience : Minimum 5 year's experience is MUST Shift : Night shift General Summary: The candidate must be technical oriented person with comprehensive experience in network design, implementation and troubleshooting with networking equipment, including routers, security appliances, switches, and network storage and wireless products. The person will be providing 3rd tier escalation support to our call centers as well as working hands-on with various products to reproduce, test and validate product functionality. Principal Duties and Responsibilities: 1) Provide 3rd level escalations support for various routers, security appliances, switches, network storage devices and other networking devices. 2) Replicate customer reported issues to provide validation of defects to engineering. 3) Participate in product testing to assist in the new product release process. 4) Review/validate internal documents and knowledge articles for internal and public dissemination. 5) Analyze customer calls to identify product problems in the field and recommend call avoidance strategies. 6) Develop and conduct technical training to support staff and/or client partners. 7) Up to 10% travelling time to provide field support. Requirements: BS degree in a technical discipline or equivalent experience and a minimum of 5 years of experience in supporting network environments. In lieu of experience, Person must be familiar with Wireless Products at high level. 2) CCNA certified or equivalent experience in networking. 3) Must demonstrate understanding of network topologies, as well as network implementation and design. 4) Must have in-depth knowledge of networking technologies including wireless, firewalls, VPN, switches, and network storage technology. 5) Must have in-depth knowledge of network and routing protocols. 6) Must have experience with MS-Window/Linux networking applications. 7) Candidate must have excellent communication and presentation skills, both oral and written. 8) Must have excellent analytical, organizational, prioritization, and time management skills.

We have an requirement for TL for international voice & chat Role: Team Lead International Voice Exp : 5 + Yrs Location : Ambit IT park, Ambattur Shifts : Night shifts Notice : 15 days or immediate. # Graduation is mandate # Need excellent communication in English # Should have handled a team of 10 to 15+ people # Must be aware of shrinkage, attrition, AHT, NPS, CSAT # Must have fair understanding of presenting MBR, QBR and WBR # Must be from BPO industry Note: SME or acting TL is also acceptable.

Dear Candidate, Greetings from Movate technologies formerly known as CSS Corp! Technical Live Chat Support Role @Ambattur Movate Ambit IT Park Please find below Job Description for your reference Job Title : Technical Support Live Chat Process. Work Location: Ambattur Chennai ( Ambit IT Park) Experience: Minimum 1 Year of Experience Into Technical Live Chat Support. Education Qualification. Any bachelors degree. Roles and Responsibilities: 1. Assisting the US customers through Via Live Chats. 2.Should be capable of handling multiple live chat. 3.Should be hands on Experience in handling multiple chats at the same time 4.Must be flexible to work in rotational night shift. Required Skills & Desired Skills : 1.Excellent Communication Skills both in Verbal and written communication. 2.Should have basic technical knowledge on, Router, modem , Ip Address, and basics of troubleshooting steps. Perks and Benefits: Both ways pick up and drop cab will be provided at the doorstep. If people are relocating from Outstation will get15days of accommodation from the company side. Provident fund Medical Insurance If you have the Relevant experience to the above JD pls send your resume to the below Mail id. nikhil.dhansinghmohta@movate.com For Walk-In Address Please come for the Below address and mention HR Nikhil on the Top of the resume No 32 A and B, Ground Floor, Ambit IT Park, Ambit Park Road, Ambattur Industrial Estate, Ambattur , Chennai, 600058 Tamil Ndu, India.

Dear Candidate, Greetings from Movate technologies formerly known as CSS Corp! Technical Live Chat Support Role @Ambattur Movate Ambit IT Park Please find below Job Description for your reference Job Title : Technical Support Live Chat Process. Work Location: Ambattur Chennai ( Ambit IT Park) Experience: Minimum 6 Months of Experience Into Technical Support Voice. Education Qualification. Any bachelors degree. Roles and Responsibilities: 1. Assisting the US customers through Inbound Calls. 2.Should be capable of handling US Calls. 3.Should be hands on Experience in handling Us Customers over the inbound calls. 4.Must be flexible to work in rotational night shift. Required Skills & Desired Skills : 1.Excellent Communication Skills both in Verbal and written communication. 2.Should have basic technical knowledge on, Router, modem , Ip Address, and basics of troubleshooting steps. Perks and Benefits Both ways pick up and drop cab will be provided at the doorstep. If people are relocating from Outstation will get15days of accommodation from the company side. Provident fund Medical Insurance If you have the Relevant experience to the above JD pls send your resume to the below Mail id. nikhil.dhansinghmohta@movate.com For Walk-In Address Please come for the Below address and mention HR Nikhil on the Top of the resume No 32 A and B, Ground Floor, Ambit IT Park, Ambit Park Road, Ambattur Industrial Estate, Ambattur , Chennai, 600058 Tamilnadu, India

Role & responsibilities The Technical Support Agent role is responsible for providing upbeat customer service as a contact center representative to assist current voice and high-speed internet customers. Troubleshoots service-related issues including hardware and software configurations. All contacts are inbound and are technical support only. Works with customers to identify service-related needs and offers the most appropriate solutions while providing world-class customer service. Diagnoses and resolves basic network and modem functionality issues, including landline troubleshooting. Walks customers through common phone hardware and software configurations to maximize service functionality. Provides solutions and resolution resources for customer repair problems. Interfaces with customers over the phone providing status updates and ensuring service has been restored. Schedules a technician dispatch for on-site service calls when necessary. Escalates appropriate technical issues to upper-level technical support when needed Desired Skills Ability to multi-task in a Microsoft Windows environment and utilize multiple programs for troubleshooting. Requires customer contact and the ability to effectively communicate over the phone with both internal and external customers. Must be a consistently flexible, independent, self-motivated problem solver who enjoys working in a fast-paced environment. Demonstrated strong interpersonal communication skills when working with both internal and external customers. Ability to work flexible hours including evenings, weekends, holidays, and overtime is required. Experience with common internet software is preferred. 12 18 months experience in technical support, help desk, and/or contact centers. Energy & passion to achieve service results while demonstrating the Spirit of Service for Lumen customers and co-workers An ability to probe, problem solve and offer the right product solutions to our customers. Strong typing and computer navigation skills with knowledge of Windows. Proficient in working with several computer applications and databases, managing through multiple systems programs and screens simultaneously. Experience in complaint handling and resolution. Exemplary oral and written communication skills in English. Strong communication and comprehension skills speaks clearly, strong vocabulary skills, pleasant delivery, pleasant tone & temperament. Preferred candidate profile

Hi All, Greetings from Movate Technologies (formerly known as CSS Corp)! We are currently hiring for the International Voice Process Technical Support role. If you are interested or know someone who might be, feel free to reach out. Call: 94442 42401 WhatsApp your updated CV to the same number Roles & Responsibilities: • Proven ability to communicate through oral and written forms in English. • Strong problem solving skills. • Reasoning ability; ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. • Computer literacy (knowledge of PC architecture. Win 3. 1, Windows Operating Systems and internet applications). • Detail oriented with organizational skills and ability to multi-task. • Strong command of the English language with strong conversational skills. • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and computer products in English. • Ability to remain calm under stressful situations.

Walkin at Chennai Movate Ambit office. Between 9AM -3PM on 14th June 2025. Only 5 years and above with short NP will be interviewed 2 rounds. Coding on python will be given Contact person- Vignesh Venue: No 32 A and B, 6th Floor, Ambit IT Park, Ambit Park Road, Ambattur Industrial Estate, Ambattur , Chennai, Tamilnadu, India. Experience Levels: 5 8 Years Must have skills: Python, Selenium, Play wright Junit or Pytest Good to have skills: Manual Testing Role Responsibilities Performing automated testing using Selenium. Designing, developing, and supporting frameworks for our test infrastructure and providing automation expertise to our development teams Contributing toward predictable delivery of quality releases Creation and maintenance of test data, tools and scripts. 5) Shift: Overlapping Hours (1:30 PM to 10:30 PM IST)

Required Skills & Qualifications: Education: Any degree, with strong written and verbal communication skills. Experience: 1 year in customer service. Communication & Customer Handling: Excellent communication skills with the ability to engage in conversations, comprehend issues, and provide professional support. Strong customer service, multitasking, and documentation skills. Technical & Analytical Skills: Basic troubleshooting and IT systems knowledge, with the ability to analyze and resolve technical issues effectively. Good analytical and cognitive skills. Adaptability & Learning: Quick to adjust to changing priorities and business requirements. Ability to learn and adapt to new products and technologies efficiently. Job Description for Help-desk Support Trainee You will be employed with Movate Technologies on issues faced by the users, doing the below responsibilities, but not limited to - Provide world class remote assistance to users via Chat, Phone and eMail Assists users by remote troubleshooting and resolving technical and service issues. Performs tasks according to standardized policies, requiring basic analytical and cognitive skills to address technical issues. Principle duties and responsibilities: Provides comprehensive remote support across major operating systems - Chrome OS, Mac OS, Windows, Linux by utilizing readily available basic OS troubleshooting techniques. Follows documented procedures for issues presented and escalates further if need be. Delivers support for G suite applications, covering installation and basic usage - When necessary, escalates issues to the SMEs / Leads for resolution. Employs advanced troubleshooting techniques to diagnose and resolve problems efficiently. Assists users with access and account-related issues, following defined and documented guidelines, policies, and procedures to ensure accurate and consistent support. Regularly and actively participates in technical training sessions to stay up to date with the latest tools and processes, leveraging knowledge base (KB) resources to enhance issue resolution Proactively identifies recurring or unique user issues, providing valuable feedback for continuous improvement of support processes and troubleshooting techniques. Communicate effectively with non-technical users to explain solutions in an understandable manner. Must Have Skills: Degree Certificate (Any, but should have good written and verbal communication skills) 0 - 1 years of Customer Service experience Excellent communication skills, should be able to hold a conversation Basic troubleshooting and should be able to comprehend the issues presented Ability to deal professionally as well as ability to learn new products and technologies Good customer service skills, multitasking and documentation skills Ability to adjust quickly to the changing priorities and implement the same per business requirements Basic knowledge on IT systems Knowledge, Skills and Abilities : Ability to analyze and solve technical problems by investigating potential solutions using troubleshooting skills Good Analytical & Cognitive skills

Role & responsibilities Job Description : Provides comprehensive remote support across major operating systems - Chrome OS, Mac OS, Windows, Linux by utilizing readily available basic OS troubleshooting techniques. Follows documented procedures for issues presented and escalates further if need be. Delivers support for G suite applications, covering installation and basic usage - When necessary, escalates issues to the SMEs / Leads for resolution. Employs advanced troubleshooting techniques to diagnose and resolve problems efficiently. Assists users with access and account-related issues, following defined and documented guidelines, policies, and procedures to ensure accurate and consistent support. Regularly and actively participates in technical training sessions to stay up to date with the latest tools and processes, leveraging knowledge base (KB) resources to enhance issue resolution Proactively identifies recurring or unique user issues, providing valuable feedback for continuous improvement of support processes and troubleshooting techniques. Communicate effectively with non-technical users to explain solutions in an understandable manner. Must Have Skills : Degree Certificate (Any, but should have good written and verbal communication skills 0 - 1 years of Customer Service experience Excellent communication skills, should be able to hold a conversation Basic troubleshooting and should be able to comprehend the issues presented Ability to deal professionally as well as ability to learn new products and technologies Good customer service skills, multitasking and documentation skills Ability to adjust quickly to the changing priorities and implement the same per business requirements Basic knowledge on IT systems Knowledge, Skills and Abilities : Ability to analyze and solve technical problems by investigating potential solutions using troubleshooting skills Good Analytical & Cognitive skills Required Skills & Qualifications: Education: Any degree, with strong written and verbal communication skills. Experience: 01 year in customer service. Communication & Customer Handling: Excellent communication skills with the ability to engage in conversations, comprehend issues, and provide professional support. Strong customer service, multitasking, and documentation skills. Technical & Analytical Skills: Basic troubleshooting and IT systems knowledge, with the ability to analyze and resolve technical issues effectively. Good analytical and cognitive skills. Adaptability & Learning: Quick to adjust to changing priorities and business requirements. Ability to learn and adapt to new products and technologies efficiently. Wishing you all the best!!!

Dear Candidate, Greetings from Movate formerly known as (CSS Corp)!! We are hiring for International Technical Support Engineer - Voice process. You profile is shortlisted from Naukri for Technical Support Engineer - Voice process. role with Movate Experience- We are looking for Min 1 to 6 years experience with excellent communication skills . Designation - Technical support Engineer. Work location - Ambit IT park Ambattur , Chennai. Qualification: Any graduate can apply(Graduation / Degree Mandatory) Interested candidates can drop your resume to this number or email your resume.Rubini HR ( whatsapp at 8825490116 between 11.00 AM to 8.00 PM) or write a mail to ( Rubini.ravichandran@movate.com) Roles and Responsibilities Looking for candidates with excellent communication skill for technical support Candidate should be flexible to work in US Shift (Rotational night shifts). Candidate should be excellent in English communication. Preferable candidates from Tamilnadu or Currently in Tamilnadu willing to work from Office . Any experience who are willing to work with technical process can also apply. Candidates with International Technical Voice experience is preferred. Networking Experience with International Voice is mandatory. Essential Functions: Handle incoming calling process/complete tasks identified in cases received through CRM portal and assigned queues Triage incoming cases received by CRM. Prioritize & Assign by priority category, offer case acknowledgment & expectations to customer Provide application support by creating cases, conducting & documenting initial discovery, and escalating when necessary Adhere to established SLAs, and productivity/performance goals Provide world class Customer Support by delivering service. Perks and Benefits Salary - 3lpa to 5.5lpa (based on experience) Shift time - US shift (5.30 PM to 9.30 AM within any 9 hours of working inclusive with 1 hour break) Cab facility - 2 Ways will be provided within 30km radius from Ambattur.(its completely work from office) Work Location - ground Floor, 6th, 9th and 10th Floor Ambit IT Park No 32A & 32B, Ambit Park Rd, Ambattur Industrial Estate, Chennai, Tamil Nadu 60005 Language: Excellent in English is mandatory Benefits: Health insurance leave encashment life insurance paid sick time paid time off provident Fund Schedule: Night shift (rotational) Contact : Interested candidates can drop your resume to this number or email your resume.Rubini HR ( whatsapp at 8825490116 between 11.00 AM to 8.00 PM) or write a mail to ( Rubini.ravichandran@movate.com) Desired Candidate Profile 1-6 years of experience in international technical support or network support role. Strong knowledge of CCNA certification concepts including OSI model, IP addressing, subnetting, DHCP configuration etc. . Proficiency in configuring LANs using various protocols such as Ethernet/WLAN/VLAN/Routing/Switching/Firewall setup/Troubleshooting.

Dear Candidate, Greetings from Movate formerly known as (CSS Corp)!! We are hiring for International Technical Support Engineer - Voice process. You profile is shortlisted from Naukri for Technical Support Engineer - Voice process. role with Movate Experience- We are looking for Min 1 to 6 years experience with excellent communication skills. Designation - Technical support Engineer. Work location - Ambit IT park Ambattur , Chennai. Qualification: Any graduate can apply(Graduation / Degree Mandatory) Interested candidates can drop your resume to this number or email your resume. Rubini HR ( whatsapp at 8825490116 between 11.00 AM to 8.00 PM) or write a mail to ( Rubini.ravichandran@movate.com) Roles and Responsibilities Looking for candidates with excellent communication skill for technical support Candidate should be flexible to work in US Shift (Rotational night shifts). Candidate should be excellent in English communication. Preferable candidates from Tamilnadu or Currently in Tamilnadu willing to work from Office . Any experience who are willing to work with technical process can also apply. Candidates with International Technical Voice experience is preferred. Networking Experience with International Voice is mandatory. Essential Functions: Handle incoming calling process/complete tasks identified in cases received through CRM portal and assigned queues Triage incoming cases received by CRM. Prioritize & Assign by priority category, offer case acknowledgment & expectations to customer Provide application support by creating cases, conducting & documenting initial discovery, and escalating when necessary Adhere to established SLAs, and productivity/performance goals Provide world class Customer Support by delivering service. Perks and Benefits Salary - 3lpa to 5.5lpa (based on experience) Shift time - US shift (5.30 PM to 9.30 AM within any 9 hours of working inclusive with 1 hour break) Cab facility - 2 Ways will be provided within 30km radius from Ambattur.(its completely work from office) Work Location - ground Floor, 6th, 9th and 10th Floor Ambit IT Park No 32A & 32B, Ambit Park Rd, Ambattur Industrial Estate, Chennai, Tamil Nadu 60005 Language: Excellent in English is mandatory Benefits: Health insurance leave encashment life insurance paid sick time paid time off provident Fund Schedule: Night shift (rotational) Contact : Interested candidates can drop your resume to this number or email your resume. Rubini HR ( whatsapp at 8825490116 between 11.00 AM to 8.00 PM) or write a mail to ( Rubini.ravichandran@movate.com) Desired Candidate Profile 1-6 years of experience in international technical support or network support role. Strong knowledge of CCNA certification concepts including OSI model, IP addressing, subnetting, DHCP configuration etc. . Proficiency in configuring LANs using various protocols such as Ethernet/WLAN/VLAN/Routing/Switching/Firewall setup/Troubleshooting.

Job Description for Help-desk Support Engineer - 25 Openings This role requires an individual with excellent problem-solving abilities coupled with a strong customer service orientation, and the capacity to manage multiple issues in a fast-paced environment as well the ability to communicate effectively with both technical and non-technical customers. You will be employed with Movate Technologies on issues faced by the users, doing the below responsibilities, but not limited to - Provide world class remote assistance to users via Chat, Phone and eMail Assists users by remote troubleshooting and resolving technical and service issues. Performs tasks according to standardized policies, requiring basic analytical and cognitive skills to address technical issues. Principle duties and responsibilities | Job Description : Provides comprehensive remote support across major operating systems - Chrome OS, Mac OS, Windows, Linux by utilizing readily available basic OS troubleshooting techniques. Follow documented procedures for issues presented and escalate further if need be. Has the ability to trouble shoot by - Problem Isolation - The engineer should be able to identify if the presented issue is due to hardware, software, network, or user-related, and systematically narrowing down the root cause. Employ advanced troubleshooting techniques to diagnose and resolve problems efficiently by searching in SOPs and KBs Diagnose hardware-related issues with desktops, laptops, printers, and peripherals, including recommending escalations to different internal departments and replacements when necessary. Assist in setting up, configuring, and installing new software and hardware. Document issues, resolutions, and troubleshooting steps for knowledge sharing and future reference. Communicate effectively with non-technical users to explain solutions in an understandable manner. Collaborate with cross-functional teams to escalate and resolve incidents. Support & Execute the deployment and integration of new SOPs and change in systems. Must Have Skills : Excellent problem-solving and analytical skills with a focus on mid-level troubleshooting. 2 - 3 years of IT related Customer Service experience Excellent communication skills, should be able to hold a conversation Ability to work independently and as part of a team in a fast-paced environment. Ability to deal professionally as well as ability to learn new products and technologies Good customer service skills, multitasking and documentation skills Ability to adjust quickly to the changing priorities and implement the same per business requirements Knowledge, Skills and Abilities : Ability to analyze and solve technical problems by investigating potential solutions using troubleshooting skills Good Analytical & Cognitive skills What We Offer: Opportunities for professional development and career growth. A collaborative and inclusive work environment. Access to cutting-edge technologies and tools. Wishing you all the best!!!

Backend Developer 1) Experience Levels: 5 8 Years 2) Must have skills: Programming Skills:- Python and Node JS Unit Testing:- Pytest Database:- SQL: Mysql or PostGreSQL and NOSQL:- Mongo DB 3) Good to have skills: CI/CD AWS 4) Role Responsibilities Develop and maintain server-side logic Design and manage scalable Apis and microservices Optimize database queries and manage data pipelines 5) Shift: Overlapping Hours (1:30 PM to 10:30 PM IST)

1) Experience Levels: 5 8 Years 2) Must have skills: Knowledge on end-to-end Agile Methodologies (Scrum) JIRA Confluence 3) Good to have skills: Experience in Technical Application Delivery (Python / React/ Java or any MS Technology) Exposure to Cloud technologies including CI/CD 4) Role Responsibilities Good Experience in Risk identification and mitigation. Manage and Deliver application development projects. Manage, track and control the schedule, resources, and costs. Facilitate Scrum Collaborations and Co-ordinate with the project stake holders. Good experience in effectively managing the product backlog using tools like JIRA / ADO. Arrange and optimize product backlog. Help communicate the owner’s wish list to the project team. Ensure project deliverables are delivered on time with right quality. 5) Shift: Overlapping Hours (1:30 PM to 10:30 PM IST)

QE Automation Engineer 1) Experience Levels: 5 8 Years 2) Must have skills: Java or Python, Selenium, Play wright Junit or Pytest 3) Good to have skills: Manual Testing 4) Role Responsibilities Performing automated testing using Selenium. Designing, developing and supporting frameworks for our test infrastructure and providing automation expertise to our development teams Contributing toward predictable delivery of quality releases Creation and maintenance of test data, tools and scripts. 5) 5) Shift: Overlapping Hours (1:30 PM to 10:30 PM IST)

Role & responsibilities Job Description: Salesforce Senior Engineer We are seeking a highly skilled and experienced Salesforce Senior Engineer to join our dynamic team. The ideal candidate will be responsible for designing, developing, and implementing advanced Salesforce solutions, ensuring seamless integration with other enterprise systems. This role requires a deep understanding of Salesforce architecture, best practices, and the ability to lead complex projects. Key Responsibilities Design, develop, and implement scalable Salesforce solutions tailored to business needs. Lead the end-to-end Salesforce development lifecycle, including design, development, testing, and deployment. Deep and broad knowledge of the Salesforce platform, including Agentforce, Salesforce Einstein features, Sales Cloud, Service Cloud, Experience Cloud, Data Cloud Collaborate with cross-functional teams to gather requirements and ensure seamless integration with other systems. Develop custom applications using Apex, Lightning Web Components (LWC), and Visualforce. Maintain data integrity and security by implementing best practices and Salesforce governance policies. Provide technical leadership and mentorship to junior developers and team members. Stay updated with the latest Salesforce features, releases, and best practices. Preferred candidate profile Qualifications Bachelor's degree in Computer Science, Information Technology, or related field. 3+ years of experience as a Salesforce Developer or Engineer. Strong proficiency in Apex, Lightning Web Components (LWC), Visualforce, and Salesforce APIs. Experience with Salesforce integration tools such as MuleSoft or similar middleware solutions. Deep and broad knowledge of the Salesforce platform, including Agentforce, Salesforce Einstein features, Sales Cloud, Service Cloud, Experience Cloud, Data Cloud. Salesforce certifications (e.g., Platform Developer I & II, Application Architect) are highly desirable. Excellent problem-solving skills and ability to work in a fast-paced, agile environment. Strong communication skills, with the ability to collaborate effectively with cross-functional teams. Preferred Skills Experience with CI/CD tools and version control systems (e.g., Git, Bitbucket). Knowledge of Salesforce CPQ, Marketing Cloud, or Service Cloud is a plus. Familiarity with Agile methodologies and project management tools (e.g., Jira).

Specialist: Senior eCommerce Business Analyst We are seeking a professional with functionalexpertise in Salesforce Commerce Cloud. The ideal candidate will be someone with aget-it-done attitude and see problems as opportunities to innovate. You willhave successfully performed full life cycle business analysis on medium tolarge projects. You will be working with the scrum team to developGlobal solution for Omnichannel eCommerce platform reaching millions of usersaround the world presence in 30+ markets and support over 15 languages. You will work closely with the business team and internationalpartners to analyze and identify gaps, document, communicate, validaterequirements as well as execute roll-out activities. You will bring yourbusiness expertise on eCommerce and your functional expertise on SalesforceCommerce Cloud platform to transform the shopping experience for users. RESPONSIBILITIES: Participate inplanning and implementing eCommerce solutions for global markets. Lead the analysisand thorough documentation of current and future state business processes thatrequire improvement. Identify opportunitiesto innovate. Recommendsolutions to improve Commerce functionalities, business practices & procedures. Distinguishrequests from underlying needs. Evaluate information received, deconstruct high-levelinformation into functional details and translate low-level information intobusiness requirements. Capture use cases, user stories and acceptance criteria for the new requests. Develop UI/UX orother artifacts to facilitate requirement elaborations as needed. Participate insprint planning & grooming session. Elaborate on requirements andexpectations for project team. Produce businessflowcharts or other visual aids to communicate changes to the business teams. Check feasibilityby comparing functional needs with the Salesforce Commerce Cloud solution andmake recommendations to the Product Owner. Configure allaspects of storefronts for the global markets based on their localizedrequirements. Manage multipleinitiatives, priorities, tasks and deadlines in a rapidly changing environment. Partner with SIpartners on implementing the solutions and work with cross-cloud teamsthroughout the organization in supporting Project One initiatives. Assist businessteam and QA team in designing test cases, validate the features and end-to-end testing. Participate in cross-cloudmeetings, eCommerce UAT and roll-out activities. Assist indeveloping training materials on the Business Manager tool and eCommerce featuresfor the business users and regional support teams. SKILL SET REQUIREMENTS : 8 9 years ofexperience as a Salesforce Business Analyst. 5+ years ofSalesforce Commerce Cloud experience with strong knowledge in Business Manager. Passionate abouteCommerce challenges and good understanding of Salesforce ecosystem. Go-getter. Team player who is willing to roll up theirsleeves and take on additional responsibilities as business needs evolve. Ability toorganize, specify and model requirements to ensure they are complete andsupport global needs. Strong analytical & problem-solving skills. Detailed Oriented. Thinkstrategically and creatively in finding business solution that meet therequirements in the best possible way. Excellent verbaland written communication skills to convey ideas or concepts to a variety ofstakeholders. Comfortable presenting businessand technical terminology to groups of 5 20 individuals. Familiar withJIRA, Confluence or similar tracking and management tools. Experience ineCommerce enterprise deployment. Experience in postdeployment support is highly desired. Previous BA experiencein Agile scrum teams in multi-cultural environment highly desired. Experience inSQL, CMS, Google analytics is preferred but not necessary. Shift time: 2.30to 11.30pm IST Location: Chennai/ Bangalore