Mobile Integration Support Engineer

Key ResponsibilitiesClient Integration Support

• Understand the client’s mobile app architecture and flow.
• Guide clients on how to integrate our SDK properly, securely, and optimally, ensuring a seamless user experience.
• Support SDK integrations across:
• Android (Kotlin/Java)
• iOS (Swift/Objective-C)
• React Native
• Flutter
• Explain how the mobile SDK interacts with backend systems (tokens, authentication, API requests, etc.).
• Assist in validating full end-to-end workflows (SDK usage + backend communication).

Technical Guidance & Troubleshooting

• Act as the first point of contact for all client issues during and after integration.
• Troubleshoot SDK integration issues, app-side issues, and backend integration problems.
• Analyze logs from:
• Logcat / Android Studio
• Xcode logs
• React Native & Flutter debugging tools
• Backend API logs
• Test backend APIs via Postman to identify issues in client setups.
• Collaborate with internal engineering teams for complex issues.

Required SkillsMobile Skills

• Strong hands-on experience with:
• Android (Kotlin/Java) and/or
• iOS (Swift/Objective-C)
• Working knowledge of:
• React Native
• Flutter
• Ability to debug SDK issues, understand lifecycle events, network behavior, and app configurations.

Backend Skills

• Experience working with backend systems and APIs.
• Good understanding of:
• REST APIs
• Authentication (Client ID, Client Secret, tokens)
• API failures, retry logic, and error handling
• Ability to read and analyze backend logs.
• Ability to support clients in implementing backend communication flows correctly.

Soft Skills

• Excellent communication and client-handling ability.
• Able to break down complex technical steps into simple guidance.
• Strong documentation, organization, and troubleshooting abilities.
• Comfortable working with multiple internal and external stakeholders.

Nice to Have

• Previous experience in technical support, integration engineering, developer support, or pre-sales engineering.
• Ability to create sample apps, demos, or documentation.
• Experience debugging issues across both mobile and backend components.

Job Type: Full-time

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits:

• Provident Fund

Application Question(s):

• Are you based in Goa ?

Experience:

• Technical support: 1 year (Required)
• Integration: 1 year (Required)

Work Location: In person