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Axis Consultants New Delhi
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MNC Hiring For Customer Support Voice/ Chat Process

MNC Hiring For Customer Support Voice/ Chat Process

Axis Consultants New Delhi

0 - 5 years

|

4 - 8 Lacs

gurgaon haryana india

Posted:1 week ago| Platform: Foundit logo

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Skills Required

customer service communication skills voice process non-voice process written communication

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities:

Handle customer interactions through voice and non-voice (email/chat) channels
Understand customer concerns and provide timely and effective resolutions
Ensure a high level of customer satisfaction and maintain professionalism in all interactions
Accurately document customer details and follow up as needed
Collaborate with internal teams to resolve escalations and improve service delivery

Candidate Profile:

Graduates and undergraduates can apply
Freshers and experienced professionals are welcome
Must have excellent communication and written English skills
Strong interpersonal skills and a customer-first approach
Positive attitude and willingness to learn and grow in a customer service role
Open to working from office and rotational shifts if required

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Axis Consultants New Delhi

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