An MIS (Management Information System) Executive in a travel company plays a crucial role in managing, analyzing, and reporting data to support effective decision-making and streamline operations. They are essentially the data backbone of the company, ensuring that information flows efficiently and is utilized to improve business performance.
Here's a breakdown of the typical job profile:
Core Responsibilities:
- Data Collection and Consolidation:
- Gathering and consolidating data from various sources within the travel company, such as sales, bookings, customer feedback, operational metrics (e.g., flight delays, hotel occupancy), and financial data.
- Ensuring the accuracy, consistency, and integrity of data across all systems and reports.
- Data Analysis and Reporting:
- Analyzing large datasets to identify trends, patterns, and insights relevant to the travel business (e.g., popular destinations, booking trends, customer preferences, sales performance, operational efficiency).
- Generating a variety of reports (daily, weekly, monthly, ad-hoc) for different departments (sales, marketing, operations, finance, senior management).
- Creating dashboards and visualizations to present complex data in a clear, concise, and actionable manner, often using tools like Tableau or Power BI.
- Providing data-driven recommendations for strategic planning, new product launches, risk mitigation, and process improvements.
- System Management and Maintenance:
- Monitoring and managing the performance and integrity of the company's MIS and other related systems (e.g., booking software, CRM, ERP).
- Troubleshooting and resolving any system-related issues promptly.
- Ensuring data security and compliance with relevant regulations (e.g., data privacy laws).
- Maintaining and updating software systems.
- Collaboration and Support:
- Collaborating with different departments to understand their data needs and provide tailored solutions.
- Training staff on MIS functionalities and data management tools.
- Assisting with the implementation of new information systems and technology solutions.
- Process Improvement and Automation:
- Identifying opportunities for automating repetitive reporting tasks using tools like Excel Macros, VBA, or other BI tools.
- Continuously evaluating and improving existing data management processes for efficiency and effectiveness.
Key Skills and Qualifications:
- Technical Proficiency:
- Advanced MS Excel: This is often a foundational skill, including proficiency in pivot tables, VLOOKUP, HLOOKUP, SUMIF, charts, and macros.
- Database Management: Familiarity with database systems like SQL, MS Access, Oracle, or SQL Server.
- Data Visualization Tools: Experience with tools like Tableau, Power BI, or Looker Studio for creating interactive dashboards and reports.
- ERP Software: Familiarity with Enterprise Resource Planning (ERP) systems used in the travel industry.
- Knowledge of automation platforms and cloud technologies is a plus.
- Analytical Skills:
- Strong ability to interpret complex data, identify key trends, and derive actionable insights.
- Problem-solving skills to address data discrepancies and system issues.
- Communication Skills:
- Excellent verbal and written communication skills to present technical information clearly to non-technical stakeholders and senior management.
- Active listening skills to understand departmental data requirements.
- Business Acumen:
- A keen understanding of the travel industry's business processes, operations, and objectives to align MIS strategies with company goals.
- Attention to Detail:
- Crucial for ensuring data accuracy and the reliability of reports.
- Project Management:
- Ability to plan, schedule, and execute data-related projects, ensuring timely delivery.
- Leadership and Teamwork:
- Ability to work effectively in a team and potentially guide junior data analysts.
- Educational Background:
- Typically a Bachelor's degree in Computer Science, Information Management, Statistics, Business Administration, or a related field. Certifications in data analytics or business intelligence are a plus.
- Experience:
- Usually requires a minimum of 2-5 years of experience in data analysis, MIS reporting, or business intelligence roles, preferably within the travel or logistics sector.
Job Types: Full-time, Permanent
Pay: ₹25,000.00 - ₹30,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Provident Fund
Schedule:
Supplemental Pay:
- Performance bonus
- Yearly bonus
Education:
Language:
Location:
- Kolkata, West Bengal (Required)
Work Location: In person
Application Deadline: 11/07/2025
Expected Start Date: 15/07/2025