Posted:3 weeks ago| Platform: SimplyHired logo

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Job Type

Full Time

Job Description

An MIS (Management Information System) Executive in a travel company plays a crucial role in managing, analyzing, and reporting data to support effective decision-making and streamline operations. They are essentially the data backbone of the company, ensuring that information flows efficiently and is utilized to improve business performance.

Here's a breakdown of the typical job profile:

Core Responsibilities:

  • Data Collection and Consolidation:
  • Gathering and consolidating data from various sources within the travel company, such as sales, bookings, customer feedback, operational metrics (e.g., flight delays, hotel occupancy), and financial data.
  • Ensuring the accuracy, consistency, and integrity of data across all systems and reports.
  • Data Analysis and Reporting:
  • Analyzing large datasets to identify trends, patterns, and insights relevant to the travel business (e.g., popular destinations, booking trends, customer preferences, sales performance, operational efficiency).
  • Generating a variety of reports (daily, weekly, monthly, ad-hoc) for different departments (sales, marketing, operations, finance, senior management).
  • Creating dashboards and visualizations to present complex data in a clear, concise, and actionable manner, often using tools like Tableau or Power BI.
  • Providing data-driven recommendations for strategic planning, new product launches, risk mitigation, and process improvements.
  • System Management and Maintenance:
  • Monitoring and managing the performance and integrity of the company's MIS and other related systems (e.g., booking software, CRM, ERP).
  • Troubleshooting and resolving any system-related issues promptly.
  • Ensuring data security and compliance with relevant regulations (e.g., data privacy laws).
  • Maintaining and updating software systems.
  • Collaboration and Support:
  • Collaborating with different departments to understand their data needs and provide tailored solutions.
  • Training staff on MIS functionalities and data management tools.
  • Assisting with the implementation of new information systems and technology solutions.
  • Process Improvement and Automation:
  • Identifying opportunities for automating repetitive reporting tasks using tools like Excel Macros, VBA, or other BI tools.
  • Continuously evaluating and improving existing data management processes for efficiency and effectiveness.

Key Skills and Qualifications:

  • Technical Proficiency:
  • Advanced MS Excel: This is often a foundational skill, including proficiency in pivot tables, VLOOKUP, HLOOKUP, SUMIF, charts, and macros.
  • Database Management: Familiarity with database systems like SQL, MS Access, Oracle, or SQL Server.
  • Data Visualization Tools: Experience with tools like Tableau, Power BI, or Looker Studio for creating interactive dashboards and reports.
  • ERP Software: Familiarity with Enterprise Resource Planning (ERP) systems used in the travel industry.
  • Knowledge of automation platforms and cloud technologies is a plus.
  • Analytical Skills:
  • Strong ability to interpret complex data, identify key trends, and derive actionable insights.
  • Problem-solving skills to address data discrepancies and system issues.
  • Communication Skills:
  • Excellent verbal and written communication skills to present technical information clearly to non-technical stakeholders and senior management.
  • Active listening skills to understand departmental data requirements.
  • Business Acumen:
  • A keen understanding of the travel industry's business processes, operations, and objectives to align MIS strategies with company goals.
  • Attention to Detail:
  • Crucial for ensuring data accuracy and the reliability of reports.
  • Project Management:
  • Ability to plan, schedule, and execute data-related projects, ensuring timely delivery.
  • Leadership and Teamwork:
  • Ability to work effectively in a team and potentially guide junior data analysts.
  • Educational Background:
  • Typically a Bachelor's degree in Computer Science, Information Management, Statistics, Business Administration, or a related field. Certifications in data analytics or business intelligence are a plus.
  • Experience:
  • Usually requires a minimum of 2-5 years of experience in data analysis, MIS reporting, or business intelligence roles, preferably within the travel or logistics sector.

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Health insurance
  • Provident Fund

Schedule:

  • Day shift
  • Morning shift

Supplemental Pay:

  • Performance bonus
  • Yearly bonus

Education:

  • Bachelor's (Required)

Language:

  • English (Required)

Location:

  • Kolkata, West Bengal (Required)

Work Location: In person

Application Deadline: 11/07/2025
Expected Start Date: 15/07/2025

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