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6.0 - 8.0 years
0 Lacs
india
On-site
DESCRIPTION At Amazon, we are working to be the most customer-centric company on earth. One customer experience that we are constantly looking to take to a new level is how we fulfill and deliver their orders. Our goal is to exceed the expectations of all our customers by ensuring that their orders, no matter how large or small are delivered where and when they need them, as quickly, accurately, and cost effectively as possible. To meet this goal, Amazon is continually striving to innovate and provide best in class experience through the introduction of pioneering new products and services in the Last Mile space. Come join the team and help us make history! We are seeking a Senior Program Manager who thrives in ambiguity, moves fast, and delivers results. This role requires one to be a self-starter with strong business modeling skills, a keen attention to detail and good track record of collaborating with diverse stakeholders The ideal candidate is highly organized, customer-focused, and adept at identifying opportunities, simplifying complex processes, and scaling solutions through automation. You will be expected to influence without authority, earn trust across partner teams, and evangelize high-impact initiatives. You bring strong strategic thinking, effective communication (both verbal and written), and a proven track record of delivering results with limited oversight. You are comfortable owning programs end-to-end and working across diverse technical and non-technical stakeholders. Key job responsibilities . Lead complex, cross-functional programs from ideation to execution, defining vision, strategy, and success metrics. . Define and lead the data science roadmap, including identifying opportunities to build machine learning models that improve efficiency, automate decision-making, or enhance seller recruitment enablement . Identify opportunities for process simplification and automation, and drive implementation in collaboration with tech teams. . Build and manage program roadmaps and narratives align short- and long-term goals with scalable solutions. . Drive data-driven decision making, implementing mechanisms for improved visibility and accountability. . Serve as a primary escalation point for complex, cross-team issues, applying sound judgment to resolve them. . Influence and align multiple stakeholders including Science, Product, Tech, Operations, Finance, and Program teams . Own business metric tracking, identify root causes of issues, and lead initiatives for continuous improvement. . Establish and drive KPIs across a portfolio of programs manage business reviews and leadership updates. . Work autonomously in an ambiguous environment, seeking to understand business problems, automation limitations, scaling factors, boundary conditions and reasons behind leadership decisions . Write and present effective narratives to leadership, while maintaining regular status updates through Weekly, Monthly and Quarterly Business Reviews BASIC QUALIFICATIONS - Bachelor's degree or equivalent - Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc. - Experience defining, refining and implementing sales processes, procedures and policies or equivalent - Experience conducting sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations - Experience defining, refining and implementing sales processes, procedures and policies or equivalent - 6+ years of experience in program, product or project management, with proven results in high-impact roles. - Experience owning program strategy, requirements, and end-to-end delivery. - Strong data orientation: experience using metrics, dashboards, and deep dives to drive decisions. - Demonstrated success in working cross-functionally with tech and non-tech teams. - Excellent written and verbal communication skills, including experience presenting to senior leaders. - Bachelor's degree in Business, Engineering, Finance, or a related technical field. PREFERRED QUALIFICATIONS - Experience presenting to senior leadership - Master's degree or MBA in Business or Technology , or a related field. - Experience building or working closely with machine learning models to automate decision-making or improve business processes - Experience with SQL, BI Tools (e.g., Quicksight), and reporting frameworks. - 3+ years of experience delivering cross-functional or global programs. - Experience with process improvement methodologies (Lean, Six Sigma). Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Posted 1 week ago
15.0 - 19.0 years
0 Lacs
noida, uttar pradesh
On-site
As a Senior Manager, Software Test Engineering at Trintech, you will play a crucial role in leading the QA strategy and execution for our technology solutions. Your responsibilities will include driving quality, reliability, and innovation while nurturing a high-performance, collaborative QA culture. You will be instrumental in leading test automation, process improvement, and the development of scalable testing frameworks. Your strategic and leadership responsibilities will involve defining and implementing a QA strategy aligned with business and product goals, leading the development of scalable testing methodologies, and serving as a QA thought leader by driving innovation, tools adoption, and best practices. You will also be responsible for fostering a culture of ownership, excellence, and continuous improvement while representing QA in cross-functional forums to influence technical and strategic decisions. In terms of test execution and automation, you will lead end-to-end QA activities across functional, automation, integration, and performance testing. Your role will also involve building reusable automation frameworks to enhance test speed, coverage, and reliability, as well as incorporating AI/ML to optimize test coverage, reduce defect rates, and streamline test design. Identifying automation opportunities and minimizing manual test overhead will be key priorities. You will also be tasked with designing test data and environment strategies to support complex test scenarios, implementing metrics dashboards for quality KPIs, and monitoring team performance through structured productivity metrics and feedback loops. Ensuring QA practices adhere to internal standards and external compliance requirements, optimizing resource allocation and utilization, and partnering with Product, Engineering, and Delivery teams for high-quality, timely releases are among your governance and process excellence responsibilities. Additionally, you will lead, coach, and develop a high-performing QA team, design training programs to enhance engineers" skills in tools, techniques, and leadership, and promote a feedback-rich culture with clear expectations and growth paths. Your qualifications include a Bachelor's degree in computer science, Engineering, or a related field, 15+ years of QA experience with at least 5 years in leadership roles, and expertise in test automation frameworks and CI/CD tools. Strong communication, stakeholder management, and people management skills are essential, along with a proven track record in strategic QA planning and execution. As a cultural fit, you should be a strategic thinker with a bias for action and execution, an inspiring leader with high emotional intelligence and team-building skills, a confident communicator who simplifies complexity for varied audiences, and possess strong analytical, organizational, and problem-solving abilities. Championing continuous learning, improvement, and integrity will align with Trintech's core values of Humble, Empowered, Reliable, and Open, guiding our actions and inspiring us to strive for excellence. Trintech, headquartered in Plano, Texas, has offices worldwide and is committed to fostering a culture rooted in core values that drive our identity and quest for excellence.,
Posted 1 month ago
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