Merchant Onboarding

Udaan consultant

0 years

1 Lacs

kolkata west bengal

Posted:2 weeks ago| Platform: SimplyHired logo

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Skills Required

customer service finance bachelor's degree organizational skills in-person

Work Mode

On-site

Job Type

Full Time

Job Description

A merchant onboarding job description typically includes the following responsibilities:

Manage the onboarding process: Oversee the complete onboarding process from registration to activation, ensuring compliance with regulations.
Provide customer support: Guide new merchants through the onboarding process, offer training, and troubleshoot any issues that arise.
Collaborate with teams: Work closely with growth managers, key account teams, and internal stakeholders to track onboarding data and resolve issues.
Data tracking and reporting: Maintain detailed records of merchant interactions and status updates, and provide insights to improve onboarding efficiency.
Ensure compliance: Verify information and ensure that all compliance and regulatory requirements are met.
Common requirements for this role include a bachelor's degree in business or finance, experience in customer service or sales, and strong organizational skills.

Job Types: Full-time, Permanent

Pay: ₹13,000.00 - ₹14,250.00 per month

Benefits:

Health insurance
Provident Fund

Work Location: In person

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