Greetings from LanceSoft Location: Nepal Katmandu Contract Role Work Setup: Onsite Designation: Fiber Technician/Engineer Department: Telecom Engineering Qualification: ITI/Diploma in Electrical Engineering or equivalent with 2-3 Yrs Exp Key Skills Must have sound understanding of fibre , UG, ADSS, FTTH, fiber technology Should be able to do fibre splicing using splicing machines. Should have knowledge of using cable locator, rodo meter, fiber spool. Knowledge of using OTDR, laser source and power meter. Should have knowledge of installation, testing, operation and maintenance of fiber systems , patch cords. Should do preventive and corrective maintenance of fiber. Must have working experience on fiber networks for 2-3 years. Analysing daily network reports like network Outage, Reporting, KPI and find out route causes of outages due to power and take corrective actions accordingly Knowledge of MS - Excel, Word Should be a strong team player Knowledge or working experience on Telecom networks,ISP/FTTH will be preferred Show more Show less

Company Description LanceSoft, established in 2000, is a leading provider of Global Workforce Solutions and IT Services. As a Certified MBE and Woman-Owned organization, we are committed to fostering cross-cultural connections to advance our clients' and employees' success. With a team of over 5,000 professionals, we serve 110+ enterprise clients across various industries, including Healthcare, Technology, Banking, and more. Headquartered in Herndon, VA, LanceSoft operates 32+ regional offices globally and has nine delivery centers in India to enhance our client services. Role Description This is a full-time, on-site role for a US Healthcare Recruiter based in Dehradun. The US Healthcare Recruiter will be responsible for identifying, screening, and selecting qualified healthcare professionals for various roles. Daily tasks include posting job openings, conducting interviews, coordinating with clients, performing background checks, and managing applicant tracking systems. The recruiter will work closely with the HR team and hiring managers to meet staffing objectives and ensure compliance with all relevant regulations. Qualifications Experience in candidate sourcing, interviewing, and hiring processes Strong understanding of the US healthcare industry and related roles Excellent communication and interpersonal skills Proficiency in using applicant tracking systems (ATS) and recruitment software Ability to work on-site in Dehradun Bachelor's degree in Human Resources, Business Administration, or a related field Experience with social media recruiting is a plus Strong organizational and multitasking skills Show more Show less

Junior Business Analyst Job Description Good exposure to IT, general degree in IT or com science 2-3 years of total experience looking for a BA has experience in engagements; and able to handle multiple engagements has experience working on platform products and requirement gathering for platform products agile/ scrum experience is independent, takes initiative, and a good team player (team-fit) Experience with low-code platforms Work with different agencies to prototype and roll out applications. Good to have if the BA has experience in handling integration and migration workstreams able to translate business requirements into product capabilities Show more Show less

RMA QA Engineer We are looking for a RMA QA Engineer in Hong Kong office. leading the way into high growth area of Autonomous Driving, High Performance Computing, Artificial Intelligence, and computer Gaming. Company is pushing hard the technology in all areas including the advanced package technology. Quality Team is looking for a RMA QA Engineer that has a customer/technical/RMA experience in the area of system datacenter, PCBA manufacturing/functional testing and customer complaint handling. You will be reporting to QA-RMA Manager. What you’ll be doing: 1. Manage customer complaints related to RMA and responses in a timely manner and ensure effective communication of information between customer and internal engineering teams for issue solving. 2. Support project implementation, such as additional process implementation, RMA system enhancement with IT, and ensure effective communication between customer and internal teams and regular review project progress. 3. Conduct RMA QA Analysis daily with collecting/reviewing customer data to achieve the RMA Approval TAT. 4. Drive RMA related improvement projects to enhance RMA process and customer experience. 5. Support data analysis and reporting to internal teams. What we need to see: • Bachelor’s degree in Electronics/Computer Engineering or equivalent education. • Minimum 3+ years of customer quality experience in electronics products. • Experience in quality operation in RMA. • Strong ability on data analysis and familiar with QA analysis tools. • Good verbal and written communication skills in English and Chinese. Ways to stand out from the crowd: • In depth experience in customer complaint handling and understanding what customer needs in quality. • Good experience in SAP/Salesforce RMA system. • Good experience in programming and data analysis using Excel, Tableau, JMP Analysis Bachelor’s degree in Electronics/Computer Engineering/Electrical Min: Exp 3+ Yrs Key Skills: RMA (Must) RMA QA Process (Must) PCBA manufacturing (Good to have) SAP/Salesforce RMA (Good to have) Language: Proficient English and Mandarin are mandatory. Cantonese preferred. Show more Show less

Essential Functions: Answer all service calls in a timely manner, providing excellent customer service. Perform PC Setup, install image and software applications; Disassemble and repair of assets; and the basic setup of IT devices Rack/stack network equipment in a data rack; Install patch cables to network devices; Troubleshoot performance issues of network devices; Provided device detail information to assessment management; Disassemble and reinstall defective equipment and RMA processes Use Skype, Teams, Zoom, Blue jeans and Outlook video conference applications; Follow established equipment testing Assist users with making call, meeting, test, search for conference room, search Global address book and so forth. Additional Responsibilities: Manage user incidents routed from the Service Desk, or escalate where appropriate, ensuring the provision of a consistently high quality service and timely resolution of issues Perform first and second level support for the following: PC configuration (desktops and laptops), VPN connections, PC software (site-specific and enterprise), peripherals, LAN connectivity, and additional devices/software/hardware as needed (i.e. printers, copiers, mobile devices, A/V equipment), plus efficient and effective support service to on site and remote users Setup new users and support resources of terminated users Perform first level and second level support Basic Active Directory administration (i.e. account changes and permissions) Ensure adherence to all relevant internal, external and site-specific policies, processes and Standard Operating Procedures relating to data security, the network and its applications, and account access/management Order and track supplies, carry out asset management & dispersal, and fulfill all documentation requirements for supported sites Work with various vendors as needed to support site specific services, hardware, and software Asset management of all IT equipment on site Basic support of site-specific ERP, CRM, or database systems. Carries out duties in compliance with established business policies Responsible for exhibiting professional behavior with both internal/external business associates that reflects positively on the company and is consistent with the company’s & customer’s policies and practices Understands and is aware of the quality consequences which may occur from the improper performance of their specific job. Qualifications / Requirements: Bachelor’s degree or equivalent qualification in Information Technology or similar, plus 2 – 5 years’ experience in providing end-user technical support Experience in supporting desktop applications in LAN environment Experience with Windows XP, 7, and 10 Solid Working Knowledge of MS Office products, Outlook, Word, Excel Use of conference applications (Skype, Zoom, Blue Jeans, Outlook) Able to image/set up PC devices Able to install, configure and test routers and switches. Ability to install Audio Visual equipment Knowledge of anti-virus / anti-malware programs Experience Building/imaging computers, Wiring / Cabling and Network technologies Read and understand Network Topology Diagram to assist in: Rack/Stack of network devices Interconnection Fiber and Copper patching of devices Troubleshooting network issues Proper label of devices and interconnection cables Working knowledge of the following technologies: Active Directory user functions (ADS & Exchange) Experience troubleshooting network issues. Understanding of backbone and horizontal cabling design Understanding of industry infrastructure standards Troubleshoot network copper of fiber cabling Ability to terminate copper or fiber cabling Maintain proper labeling of devices and interconnection cables Ability to use a laptop to provide access to remote engineers to load set configurations on equipment Creative and solutions driven, within the realms of the role, to produce solutions in support of customer service level agreements Ensures all solutions adhere to applicable change control requirements Able to work Mon-Fri 8-5pm; required OT afterhours; 2% of the time a weekend call. On call after hours. Excellent English and local language communication Excellent customer service skills Valid state issued driver’s license Able to pass all pre-employment screenings Show more Show less

We have new opportunity for the role "Data Governance Consultant - Technology" with our client. Interested candidates send me your CV to kirthika.r@lancesoft.com Title - Data Governance Consultant - Technology Location - Remote Duration - 12 months of contract Notice Period - Immediate joiner / 30 days max Core Skills: Bachelor's degree in computer science, Information Systems, Finance, or a related field. A Master's degree is preferred. Minimum of 5 years of experience in Data Governance, Internal Audit or Technology Governance within the Banking & Financial services industry. Proficiency in English. Strong understanding of banking & Financial services Data privacy, data controls, data security. Excellent communication and interpersonal skills, with the ability to effectively communicate complex data concepts and queries toTechnical stakeholders. Experience in Data Governance tools and technologies preferably Informatica DEQ, EDC, AXON etc., Experience and working knowledge on Data management policies & standards specific to Data security, data migration, data privacy controls etc. Should have handled production go live with good project oversight and decision making skills. Proficient in Data Management and Data Governance concepts preferably within Banking industry. Strong analytical and problem-solving abilities. Self starter and should be good at taking initiatives and be able to maintain strong relationships with stake holders.

We have an immediate opening for Project Manager with our client. If interested send me your CV to san.g@lancesoft.com Title: Project Manager Location: Remote-India Job Type: 6+ months At least 15-20+ years of experience in Project Management and at least 2-years’ experience as Scrum Master in an Agile project. Must complete at least 20+ Agile project cycle Must have used the agile platform such as JIRA, Azure DevOps etc. SQL, database working experience in preferred. Attained the Certified Scrum Master or an equivalent qualification. Good knowledge of the commonly used agile tools and practices. Team player, Supervisory, Coaching, planning, and management skills. Strong written and communication skills. Strong inter-personal relationship. Interested candidates send me your Cv along with below details: Expected pay Rate: Notice Period: Current location:

Job Title :: RF Engineer – 4TX to 2TX Conversion (LTE/5G) Location: Remote Job Summary: We are seeking an experienced RF Engineer with specialized expertise in Ericsson RAN equipment to perform 4TX to 2TX reconfigurations across LTE and 5G networks. The ideal candidate will possess deep technical knowledge of radio transmission paths, RF performance analysis, and network reconfiguration processes. This role involves both hands-on engineering work and collaboration with field teams to ensure seamless transitions and minimal impact on network performance. Key Responsibilities: Execute 4TX to 2TX conversions on Ericsson LTE/NR sites, including antenna port reconfigurations and cable routing validations. Validate RF changes using Ericsson tools such as ENM, OSS, and GPEH logs. Perform pre- and post-conversion KPI analysis to ensure network performance is maintained or improved. Conduct CIQ audits, verify gNodeB/eNodeB configurations, and ensure correct antenna-to-radio mappings. Monitor and resolve alarms related to TX path changes; perform root cause analysis for degraded performance. Update network management databases and internal documentation to reflect changes in TX configuration. Coordinate with integration teams, field engineers, and project managers to ensure alignment with deployment schedules. Provide technical support for site troubleshooting and contribute to continuous network optimization efforts. Qualifications: Bachelor's degree in Electronics, Telecommunications, or a related field. 3+ years of experience working with Ericsson LTE/5G RAN equipment in an RF or field integration capacity. Hands-on expertise in ENM, OSS, GPEH, and RF health monitoring tools. Solid understanding of RF KPIs, TX/RX path configurations, and antenna systems. Experience with CIQ validation, eNodeB/gNodeB integration, and TX path documentation. Familiarity with Ericsson porting standards, cabinet configurations, and network performance troubleshooting. Skills: Prior experience with TX optimization projects, especially 4TX to 2TX reconfigurations. Strong troubleshooting ability and familiarity with alarm monitoring systems. Ability to interpret RF designs and antenna layout schematics. Excellent communication skills for collaboration across engineering and project management teams.

1-3 years’ experienceLooking for an Onsite Support Professional who has 1-3 years of experience to provide 1st level infrastructure support to internal employees and handle issues associate with hardware and software ( OS and application packages)Day to day tasks for an IT involve provisioning windows based end computing devices, fulfil IT requests and resolve incidents raised in ServiceNow Portal.Use remote control tools like SCCM, Remote Desktop & Remote Assistance to diagnose issues for users at different locations.Use the incident management tool to track incidents assigned. Work towards resolution of such incidents at the earliest & comment each incident appropriately and resolve as per SLA / OLA.Analyse, Diagnose, escalate level 2 issues and work with backend team.Manage end user customer satisfaction and maintain KPIs laid out.Should be willing to work in office and prolong shift as per business needs.Good verbal and written communication skills. Flexible to work in Shift.Able to work in a competitive environment and meet the KPIs productivity, quality, FTF, customer satisfaction.Experience in ticketing tool like, ServiceNow..etcGood knowledge and experience in Windows OS.Good troubleshooting skills in O365, outlook, email related services, BYOD, MDM, ..etcGood Knowledge on Skype, teams.Experience in Networking - LAN, Wi-Fi, VPN, internet, intranet, SSO…etc.Good Experience in Encryption software’s like Bit locker, Sophos, PGP...Etc.Good experience in handling all the software Installation request and issues related – Anti Virus, Citrix, Cisco AnyConnect, office applications, SCCM…etcExcellent knowledge in Hardware level troubleshooting for all Laptop’s and its hardware component fixings.Expertise in fixing and diagnosing various computer (laptop) hardware parts.Testing and assessing hardware components including circuit boards, processors, and memory cards.Testing hardware components individually and in tandem with external computer systems.Completing functionality and performance tests on the final product.Creating specifications and documents for components and completed computer systems.Collaborating with vendor and ensure the hardware functions for its intended purpose.Analytical thinking with good problem-solving abilities.Ability to work to a strict deadline.Extensive knowledge of computer hardware, software, and electrical systems.Ability to see potential problems in a system setup.Attention to detail.