Membership Consultant

Company Description

VAULT by Virat Kohli is India&aposs first premium fitness chain offering world-class equipment and machinery. We believe in providing holistic solutions for both mental and physical fitness, helping members unleash their inner potential. With a warm and inviting atmosphere, Vault focuses on building a sense of community, encouraging members' wellbeing. Offering a wide range of programs like Strength Training, Cardiovascular Fitness, Group Activities, and Kids Fitness Programs, Vault stands out in the fitness industry.

Role Description

This is a full-time on-site role for a Customer Service Sales Representative located in Bengaluru. The Customer Service Sales Representative will be responsible for handling customer inquiries, providing information about fitness programs, promoting membership plans, and managing customer accounts. The role will also involve meeting sales targets, providing exceptional customer service, and maintaining a welcoming environment for members.

Qualifications

• Customer service and relationship-building skills
• Sales and upselling skills
• Excellent communication and interpersonal skills
• Problem-solving and conflict resolution skills
• Ability to work both independently and as part of a team
• Previous experience in the fitness industry or sales is a plus
• Basic computer skills, including proficiency in MS Office
• Bachelor&aposs degree or equivalent experience in a related field