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Teleperformance (TP)
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Mega Walkin drive For Freshers and Experienced-Domestic Voice Process

Mega Walkin drive For Freshers and Experienced-Domestic Voice Process

Teleperformance (TP)

0 - 3 years

1 - 2 Lacs

Hyderabad

Posted:4 hours ago| Platform:

Apply

Skills Required

domestic voice process telugu customer service banking process telecalling domestic bpo hindi voice process tamil

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role:

We are hiring for multiple Customer Support roles across different language tracks. We are looking for professional communicators who can provide excellent service, handle customer queries with patience, and maintain high standards of discipline.

Key Responsibilities

Customer Engagement:
Practice active listening to confirm or clarify information and assist customers with their needs.
Problem Solving:
Professionally handle and diffuse difficult or frustrated callers to ensure a positive resolution.
Product Knowledge:
Learn service requirements to accurately answer questions and provide relevant follow-up information.
Operational Discipline:
Strictly adhere to shift timings and maintain a minimum of 9 hours of login per day.

Shift Details

Shift Window:
Rotational day shifts between
8:00 AM 8:00 PM
.
Login Requirement:
Minimum 9 hours of login per day.
Roster:
Days-based rotational roster.

Language known :

Fluent
English
plus proficiency in
Hindi, Tamil, Kannada, or Malayalam.

Work Location:

NSL Centrum, 2nd floor, Land Mark: Brand factory, Plot. No. S-1 Survey no. 1043&1048, Phase1&2, Kukatpally Housing Board Colony, Hyderabad, Telangana 500085

Interview Location:

Teleperformance 2nd Floor, Legend Platinum, Kondapur, Jubilee Enclave, HITEC City, Hyderabad, Telangana 500084

Mention HR Harshit or HR Bhuvaneshwari on your resume

HR Details : Harshit (or) Bhuvaneshwari

Carry an updated resume and latest government ID proof.

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