Posted:1 month ago|
Platform:
Work from Office
Full Time
Role & responsibilities Candidate should have sound medical/technical underwriting knowledge to process Life and Health Insurance applications & proposals (Underwriting). He/she should have good decision-making ability referring to standard guidelines and principles. Productivity is the key KPI for this process and should engage in full time production. As a process lead, he or she should handle team queries, give expert opinion for the TM, cascade the process updates, conduct refresher training. Should drive for the team accuracy and achieve KPI goals for the team (productivity, TAT, pend%, quality %) Should act as back-up for AM in performing monthly QC, query handling, reporting to client, dashboard preparation, addressing priorities in day-to-day activity. Work collaboratively with other TMs and support adjudication in complex cases. Operational task management which include (but not limited to) ISMS documentation, QMS documentation, RCA, Error analysis. Should have better communication skills, attend client calls, prepare minutes and address customer requirement. Need to create resilience within team/cross training when required. Flexible in time and shift as and when there is a need. Preferred candidate profile Graduate from a recognized university Medical or paramedic and with minimum of 4-5 years of Life and Health insurance underwriting experience. Underwriting certification (optional), training skills and ability to lead a team of paramedics and or underwriters. Clinical experience will have an added advantage Fluency in English speaking, reading and writing
Hsbc
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