Medical Receptionist/Administrator

We’re a friendly, patient-focused Physiotherapy and Pilates clinic dedicated to helping our clients move better, feel better, and live better. Our team of experienced physiotherapists and Pilates instructors provide high-quality, evidence-based care in a welcoming and supportive environment.

The Role
We’re looking for a motivated, organised, and personable Medical Receptionist/Administrator to join our team. This is a key front-of-house role that ensures our clinic runs smoothly and that every patient receives an exceptional experience from their first contact to their final session.

Key Responsibilities:

• Greet and assist patients in person, by phone, and via email
• Manage appointment scheduling and practitioner calendars
• Process patient payments, invoices, and insurance claims
• Maintain accurate patient records and handle confidential information with care
• Support the administrative needs of physiotherapists and Pilates instructors
• Keep the reception area welcoming, tidy, and professional
• Assist with general office and clinic duties as required

About You:

• Previous experience in a medical, health, or fitness reception/administration role (preferred but not essential)
• Excellent communication and customer service skills
• Strong attention to detail and ability to multitask
• Competent with computer systems and clinic management software
• A team player with a positive and proactive attitude
• Interest in health, wellbeing, and rehabilitation is a plus

What We Offer:

• Supportive and friendly team environment
• Flexible hours (for the right candidate)

How to Apply:
Please send your CV and a short cover letter outlining your experience and why you’d be a great fit for our team to drpooja@physigo.in

We look forward to welcoming the next member of our team!

Job Types: Part-time, Permanent

Pay: ₹9,000.00 - ₹15,000.00 per month

Expected hours: 36 – 42 per week

Work Location: In person