Medical Counselor - IVF

Location:

Reports to:

Role Summary

patient counseling

Key Responsibilities

Patient Education & Counseling

• Explain infertility workup, AMH/AFC findings, male factor basics, and treatment options (Ovulation induction, IUI, IVF/ICSI, cryopreservation) in clear, non-judgmental language.
• Set realistic expectations on success rates, timelines, costs, and risks (e.g., OHSS, multiple pregnancy); obtain informed consent.
• Provide ongoing psychological support; address FAQs and decision fatigue; involve couples appropriately.

Clinical & Procedural Support

• Conduct history, examination, baseline investigations review; create case summaries.
• Perform/assist

  follicular monitoring (TVS)

  , endometrial tracking, trigger timing; coordinate OPU/ET scheduling.
• Perform IUIs; assist OPU/ET under supervision if credentialed.
• Coordinate with embryology/andrology on sample timing, consents, and chain-of-custody.

Treatment Coordination & Continuity

• Build individualized treatment plans with the senior consultant; ensure adherence to protocols and medications.
• Manage cycle calendars, reminders, and escalation for non-adherence or red-flags.
• Discuss adjuvant options only per clinic protocol (e.g., endometrial interventions) with balanced, evidence-based framing.

Documentation, Quality & Compliance

• Maintain EMR accuracy (labs, scans, drugs, complications, outcomes); prepare medical summaries.
• Ensure

  ICMR/ART (Regulation) Act & Rules

  compliance: consents, registers, reporting, privacy.
• Participate in morbidity/quality meetings; contribute to SOP updates and patient education material.

Cross-Functional & Patient Experience

• Work closely with counselors, front desk, and finance to provide a seamless journey (lead ? consult ? cycle start ? follow-up).
• Support patient support groups, webinars, and on-ground awareness events when needed.

Qualifications

• MBBS

  required;

  DGO/MS/DNB (ObGyn)

  preferred.

• 15 years

  in infertility/IVF/ART clinic; fresh ObGyns with strong counseling skills may be considered.
• Competent in

  transvaginal ultrasound for follicular monitoring

  , cycle management, and IUI.
• Excellent communication (English + Hindi/Marathi), empathy, and cultural sensitivity.

Skills & Traits

• Evidence-based, ethical counseling; simplifies medical jargon.
• Calm under pressure; meticulous with documentation and consents.
• Team player with ownership mindset; approachable and presentable.
• Comfortable with EMR/CRM, Google Workspace; basic data interpretation.

KPIs (First 6 Months)

• Consult-to-cycle start rate

  (ethical), and

  drop-out reduction

  between consult and stimulation.

• Documentation accuracy

  & compliance audit pass rate.

• Patient satisfaction/NPS

  for counseling sessions.

• Cycle monitoring adherence

  (missed scan/trigger errors = 0).
• Timely closure of patient queries and follow-ups.

90-Day Outcomes

• Master clinic SOPs & compliance; independently run counseling + monitoring clinics.
• Standardize counseling checklists, consent flow, and post-visit summaries.
• Present one quality-improvement idea (e.g., reminder protocol, FAQ handout).

What We Offer

• Structured IVF training, case discussions, and mentorship.
• Modern facility and collaborative team; growth path to

  IVF Associate / Lead Counselor-Clinician

  .