Master Trainer

To design, deliver, monitor, and continuously improve training programs. To build the capacity of trainers/facilitators, ensure training quality, align training content with organizational and industry needs, and contribute to better performance, learning outcomes, or productivity.

Key Responsibilities

• Develop training content, curricula, modules, and instructional materials tailored to target audience(s).
• Lead the design and delivery of training sessions (classroom, virtual, on‐the‐job), using interactive, participative, experiential learning methods.
• Mentor, coach, and upskill a team of trainers / facilitators; ensure consistency & high‐quality delivery across trainers.
• Conduct Training Needs Assessments (TNAs) to identify skill gaps and adjust training programs accordingly.
• Monitor & evaluate training effectiveness; gather feedback from participants, analyze learning outcomes, and refine content and methods.
• Ensure that training is aligned with relevant industry standards / organizational goals / compliance requirements.
• Maintain training documentation – schedules, records, attendance, training evaluations, reports.
• Manage logistics for training programs – scheduling, venues, materials, technology, etc.
• Liaise with stakeholders (internal teams, subject matter experts, external experts) to ensure relevance & accuracy.
• Ensure that key performance indicators (KPIs) related to training (engagement, knowledge retention, application) are met.
• Where relevant: travel to training locations / field sites, supervise field‐based trainers, conduct site audits.
• Continue professional development: stay up‐to‐date with learning methodologies, tools, technologies & best practices.

Required Qualifications & Skills

• Education: Bachelor’s degree in Education, Human Resources, Social Sciences, Engineering, or relevant field. Master’s preferred, depending on level.
• Experience: Minimum X years (often 3‐7 years) in training / learning & development, with exposure to designing and delivering training. At least some experience with leadership/mentoring of trainers.
• Domain knowledge: Relevant subject matter expertise (skills training, technical, sales, soft skills etc.).
• Excellent communication & presentation skills.
• Strong facilitation skills, ability to engage diverse audiences.
• Proficiency with training tools & technologies (e.g. LMS, virtual platforms, e‐learning tools).
• Good planning, organizational skills & ability to manage multiple training projects.
• Analytical mindset – able to interpret evaluation data and adjust training accordingly.
• Soft skills: Leadership, interpersonal skills, patience, adaptability, problem solving.
• Computer literacy: MS Office, possibly specialized tools (video editing, content development, etc.).

Job Type: Full-time

Pay: ₹11,125.59 - ₹35,632.69 per month

Language:

• English (Preferred)

Work Location: In person