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Marketing Officer

1 - 3 years

1 - 3 Lacs

Madurai Tamil Nadu India

Posted:1 day ago| Platform: Foundit logo

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Skills Required

Customer Onboarding App Training Field Sales Relationship Management Target Achievement Market Knowledge

Work Mode

On-site

Job Type

Full Time

Job Description

Assist customers in downloading and registering on the app . Ensure customers understand the app's features and functionality . Motivate and guide customers to place orders daily through the app . Build and maintain strong relationships with customers to ensure retention and loyalty . Address customer queries and provide on-the-spot solutions to enhance their experience. Collect feedback from customers to identify areas for improvement in the app and marketing approach. Achieve daily, weekly, and monthly targets for customer acquisitions and order placements . Collaborate with the marketing and operations team to plan field campaigns and promotional activities. Maintain detailed records of customer interactions and order data for reporting purposes. Skills & Qualifications Bachelor's degree in Marketing, Business Administration, or a related field. 1-3 years of experience in field marketing, direct sales, or similar roles. Excellent verbal communication skills in Kannada and English to connect with diverse customers effectively. Ability to build rapport with customers and maintain long-term relationships. Strong ability to convince and motivate customers to use the app regularly. Capability to address customer queries and provide quick, effective solutions. Proven ability to meet daily, weekly, and monthly targets for customer acquisition and order placements. Highly self-driven and capable of working independently in the field. Basic knowledge of smartphone apps and their functionalities to guide customers effectively. Familiarity with the local market and demographics to target potential users efficiently.

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