Marketing Associate

Why this role rocks

You’ll be the bridge between our eco‑awesome customers and our buzzing brand voice. One day you’ll wow someone in the DMs, the next you’ll drop a killer Reel that hits the explore page. If you speak fluent English, vibe with sustainability, and have basic marketing chops, slide right in!

Key Responsibilities

1️. Customer Engagement & Support

Respond to queries on phone, email & chat—fast, friendly, no copy‑paste energy.

Serve product facts , guide orders, and troubleshoot issues until the customer’s doing a happy dance.

Log every interaction like a pro so the team has 20/20 context.

Team up with Ops to track shipments and shoot real‑time updates to customers.

Spot patterns, flag emerging issues, and loop in the right squad before they snowball.

Pitch process tweaks that make support smoother, faster, and more human.

2️. Content Creation & Social Media

Ideate, film, edit, and publish thumb‑stopping Reels/YouTube Shorts & carousel posts for IG, LinkedIn, YouTube.

Keep our content calendar on point—no ghost towns here.

Write captions that make people smash “save,” “share,” and “add to cart.”

3️. Graphic Design

Whip up scroll‑worthy visuals in Canva (or your fave tool) for posts, promos, ads, and mailers.

4️. Video Editing

Trim, cut, subtitle, and vibe‑check videos in Premiere Pro/CapCut/whatever gets the job done—fast.

5️. Trend Watching & Reporting

Track social trends, formats, and audios (yes, we heart funky sounds).

Drop weekly performance insights + actionables for even spicier engagement.

You’ll crush it if you have

Fluent spoken & written English (Hindi bonus points).

Basic marketing know‑how—funnels, CTAs, KPIs aren’t spooky words.

Canva skills; familiarity with video‑editing apps (Premiere Pro, Final Cut, CapCut, InShot, etc.).

A knack for storytelling and community vibes.

Spreadsheet or CRM comfort for customer data upkeep.

Self‑starter energy: you see a gap, you fill it.

Nice‑to‑haves

E‑commerce or D2C brand experience.

Familiarity with Meta Ads Manager or basic SEO.

Love for sustainable living (we’re bamboo stans, after all ).

Perks & Culture

Freedom to experiment—your crazy idea could be tomorrow’s viral hit.

Work with a young, memes‑per‑minute team that cares about the planet.

Employee discounts on everything eco‑friendly.

Learning budget for upskilling (courses, workshops, webinars).

Job Type: Full-time

Pay: ₹18,000.00 - ₹25,000.00 per month

Schedule:

• Day shift

Willingness to travel:

• 25% (Preferred)

Work Location: In person