On-site
Full Time
In this role, we are looking for candidates with relevant experience in Accounts Receivable process where you will be responsible for performing day-to-day Disputes and credit management operations while meeting the agreed service levels. In this role, you are required to coordinate and collaborate with various Finance stakeholders and Customers to resolve any outstanding invoice related issues to enable payment on time
Responsibilities
With good knowledge of credit management (read/analyze credit reports, recommend for credit limit), maintain and manage the delivery and BAU activities within the TAT and quality (accuracy) as per defined guidelines.
Explore Gaps and tighten the control checks to ensure there are no variances from standard operating procedure. Direct preparation and review of work-papers for internal / external auditors.
Manage Client and Process independently and with minimum supervision.
Define, implement and monitor standards and policies to ensure adherence to laid procedures.
Coach and develop team members: hire, assess, field and document performance.
Lookout for automation opportunities to bring efficiency.
Customer concern: Confirm that proper escalation procedures are followed according to established business practices
Communication: Should be able to communicate effectively with team and management and identify issues and concerns that may affect the performance of the job and communicate the same to leadership.
Direct process to ensure proper controls are in place for the team and direct efforts to ensure team productivity is measured, scored and communicated according to standards. Oversee resolution of discrepancies and advanced systems issues.
Actively manage the business continuity plans for the process.
Demonstrated experience in resource management, team performance management, recruitment and training.
Solid understanding of Generally Accepted Accounting Principles and practices.
Project management experience in organizing, planning and executing small to mid-scale projects.
Proven experience in leading, motivating and developing people. Provide overall support to team/Finance Department.
Effective verbal and written communication skills.
Experience in working with a distributed team.
Proficiency in recognizing and resolving problems or inconsistencies in transactions and systems.
Exposure to Six Sigma training preferred, drive team to continuously improve in key operational metrics.
Should be able to multi-task in a time sensitive environment
Should have developed team of 12 or more people across various career levels
Experience with Microsoft Office suite (Word, Excel, PPT) including advanced MS Excel Skills
B.Com Graduation
Proven experience in Credit Management
Preferred Qualifications
SAP knowledge and experience is helpful
Salesforce tool knowledge & experience
Oracle ERP experience.
Genpact
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