The team
DCM is about much more than just the numbers. It s about attesting to accomplishments and challenges and helping to assure strong foundations for future aspirations. Deloitte exemplifies what, how, and why of change so you re always ready to act ahead. Learn More about DCM .
Workfront Consultant is primarily responsible for ensuring the success of Workfront customers by efficiently assessing, designing, implementing and configuring work management solutions using the Workfront platform.
This role requires a hands-on technical, results-oriented practitioner with a deep business process and integration consultative focus. In addition to implementation consulting expertise, this role requires a guiding approach that increases solution adoption, adds business value, and ultimately optimizes the implementation process to enhance the client experience, increasing satisfaction and retention.
ROLE RESPONSIBILITIES:
Deliver reliable, enterprise-grade integrations and facilitate other technical interactions during the customer journey
Lead technical discussions with customers throughout project delivery
Partner with Pre-Sales Architects, Consulting Delivery Managers, Implementation Consultants and Project Managers to design and implement integrated solutions for the customer
Oversee technical development and follow standard operating procedure documentation to support technical delivery and integrations with 3rd party software
Troubleshoot technical issues by confirming the validity of the problem and providing proven solutions
Provide post-deployment technical support for issues related to customer integrations
To assess integration needs/requirements, identify solutions, describe the integration process and capabilities, both during pre-sales and post-sales stages of the customer journey.
Developing the integration solution (program coding, IPaaS orchestration, ETL configuration, etc.) and identifying necessary Workfront configuration to support the integration approach.
REQUIRED EXPERIENCE
Bachelor s degree 8+ years overall experience in Software development
5+ years of experience in client facing integration and/or implementation work (integration, software development, networking, operations, etc.)
Proficient with Workfront Fusion or Dell Boomi or equivalent Integration Platform as a Service (IPaaS) provider is desired
Proficient Java, PHP, or Python; and JavaScript, HTML, and CSS
Familiarity with relational databases / SQL
Experience with Data migration from previous client tools systems
Strong technical, analytical, and troubleshooting skills
Proactive, flexible, hands-on, results-oriented practitioner with a deep business process, consultative focus
Ability to prioritize competing tasks in a fast-paced, dynamic environment
Strong communication skills
Experience implementing solutions in a SaaS-based environment
Experience implementing solutions for enterprise systems of record (e.g., ERP, HCM/HRIS, SFA/CRM, etc.)
Experience working with 3rd party software integrations
In addition to living our purpose, Senior Executive across our organization must strive to be:
- Inspiring - Leading with integrity to build inclusion and motivation.
- Committed to creating purpose - Creating a sense of vision and purpose.
- Agile - Achieving high-quality results through collaboration and Team unity.
- Skilled at building diverse capability - Developing diverse capabilities for the future.
- Persuasive / Influencing - Persuading and influencing stakeholders.
- Collaborating - Partnering to build new solutions.
- Delivering value - Showing commercial acumen
- Committed to expanding business - Leveraging new business opportunities.
- Analytical Acumen - Leveraging data to recommend impactful approach and solutions through the power of analysis and visualization.
- Effective communication Must be well abled to have well-structured and well-articulated conversations to achieve win-win possibilities.
- Engagement Management / Delivery Excellence - Effectively managing engagement(s) to ensure timely and proactive execution as well as course correction for
the success of engagement(s)
- Managing change - Responding to changing environment with resilience
- Managing Quality Risk - Delivering high quality results and mitigating risks with utmost integrity and precision
- Strategic Thinking Problem Solving - Applying strategic mindset to solve business issues and complex problems.
- Tech Savvy - Leveraging ethical technology practices to deliver high impact for clients and for Deloitte.
- Empathetic leadership and inclusivity - creating a safe and thriving environment where everyones valued for who they are, use empathy to understand others to adapt our behaviors and attitudes to become more inclusive.
Education : Any Graduate
Connect for impact.
Our exceptional team of professionals across the globe are solving some of the world s most complex business problems, as well as directly supporting our communities, the planet, and each other. Know more in our Global Impact Report and our India Impact Report .
Empower to lead.
You can be a leader irrespective of your career level. Our colleagues are characterized by their ability to inspire, support, and provide opportunities for people to deliver their best and grow both as professionals and human beings. Know more about Deloitte and our One Young World partnership.
