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Gartner for HR
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Manager, Territory Planning & Analytics

Manager, Territory Planning & Analytics

Gartner for HR

6 - 11 years

20 - 25 Lacs

gurugram

Posted:2 weeks ago| Platform:

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Skills Required

development manager analytical continuous improvement macros operations analytics secondary research client management recruitment service operations

Work Mode

Work from Office

Job Type

Full Time

Job Description

The role is part of the Territory Planning & Analytics (TP&A) team in GSSO. The TP&A team is focused on designing the optimal territory investment, design and alignment strategy to maximize Sales (and Services) productivity. The Manager will be joining the New Assignment Team. The primary objective of this team is to ensure that accounts are validated and routed to the appropriate sales representative based on secondary research into company firmographic data.

The Manager will be a strategic partner to sales leaders within Gartner Research Sales that sells research products to C-level executives across all practice areas and is a key driver of Gartner s growth. The Manager will collaborate closely with GSSO leaders across the business to implement and support optimal territory investment, design, and alignment strategies to maximize sales productivity and experience. Additionally, the manager will oversee a team of 3-4 associates, focusing on account assignments to sales associates.

What you will lead:

Sales Territory Operations

Oversee business-critical account assignment operations to boost sales productivity.
Understand and enforce the sales strategy and Rules of Engagement, approving or escalating issues as appropriate.
Ensure timely and accurate NSA assignments while continuously improving the process.
Drive and support continuous improvement initiatives to enhance operational efficiency.

Stakeholder Partnership

Partner with sales leaders to provide strategic support across all territory planning and analytics-related projects.
Drive and support continuous improvement initiatives to enhance operational efficiency.
Partner with other team within GSSO and work in conjunction to ensure best seller experience and increased productivity.

People Management

Drive and support continuous improvement initiatives to enhance operational efficiency.
Successfully manage and develop associates to enhance their skills and performance.
Document processes and coordinate cross-training to ensure operational consistency and resilience.

Reporting and Analytics

Analyse regional data and metrics to identify trends and opportunity areas at various levels (e.g., region, industry, practice).
Conduct regular analyses to ensure teams positively impact sales productivity and improve the overall experience.

What you will need:

MBA with 6+ years of experience in Client Management, Sales, or Service Operations.
Proficiency in Microsoft Office, especially Excel and PowerPoint; knowledge of Power BI/Macros is a plus.
Ability to thrive in a fast-paced, deadline-driven, and dynamic team environment.
Strong time management skills to prioritize workload and meet deadlines with accurate results, even in high-pressure situations.
Demonstrated leadership and problem-solving skills with a proven track record of driving initiatives.
Experience working with large datasets from multiple sources.
Excellent oral and written communication skills.
Confidence in communicating and presenting to diverse audiences at various organizational levels and cultures.

What you will get:

Competitive salary, generous paid time off policy and more!
India: Group Medical Insurance, Parental Leave, Employee Assistance Program (EAP)
Collaborative, team-oriented culture that embraces diversity
Professional development and unlimited growth opportunities

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Manager, Territory Planning & Analytics