The PCS team leads the industry in the science of measuring the patient experience. We pair strategic consulting expertise with technical scientific knowledge to design and execute scientifically rigorous research that incorporates the patient voice into the development and commercialization of new medicines. This research includes qualitative (eg, patient interviews, focus groups), quantitative (eg, clinical outcome assessments (COAs)/patient-reported outcomes (PROs), preference research) and passive (eg, digital health technology tools) approaches to understand patient, caregiver and physician experiences and expectations of disease and treatment.
Why join
- Become part of a recognized global leader in patient-focused research
- Keep growing with an organization that encourages and invests in continuous professional and personal development
- Leverage your current expertise, develop it further and gain new skills, both in consulting and COA science
- Shape your career by addressing challenging client issues, working across multiple geographies and solutions in a dynamic and crucial field for the industry
- Make a difference to patients by enabling the successful approval or launch of new treatments with features that are truly patient-centric
Responsibilities
As a Manager on the Patient Centered Solutions team (PCS) team you will be responsible for managing or leading multiple PCS consulting projects and ensuring on-time and on-budget delivery for clients in the pharmaceutical or related industries. You will be responsible for developing and communicating strategic insights and recommendations to clients, and for the operational aspects of project management in the field of patient-centred solutions. You will also be responsible for identifying and elevating potential new business opportunities.
Essential functions:
- Plans, organizes, and manages resources to bring about the successful completion of specific project goals and objectives.
- Executes high quality research and analysis.
- Designs, structures and delivers client reports and presentations.
- Develops client relationships through face-to-face discussions or workshops, telephone or email contact.
- Supports the development of intellectual property for use on future engagements.
- Participating in business development and supporting proposal development
- Develops broader and deeper knowledge of consulting methodologies and pharmaceutical market through on-the-job experience and training.
- Coaches project team members and supporting them to fulfil their personal objectives.
- Coaches the local junior team members beyond project work, actively supporting their skill development and growth.
- Leads some learning, development and recruiting activities.
Education Experience
- Graduate/Post-graduate Degree in Life Sciences from a premier institute (PharmD, MBBS, BDS, Mpharm, MBA in Life science/Healthcare etc)
- 6 or more years of related project management experience within Pharmaceutical/ Biotechnology/ Consulting/ Professional Services Outsourcing company
- Ability to understand clinical trial designs, outcome measures, endpoints, and results
- Previous experience with literature reviews and scientific writing is an added advantage
- Excellent written and verbal communication skills including presenting, facilitating meetings and workshops, and report writing
- Knowledge of consulting methodologies, tools and techniques is a big plus
- Must be proficient in Word, Excel, PowerPoint
Additional Requirements
- Prior experience in direct client facing roles is required
- Demonstrated ability to thrive in fast-paced, multi-disciplinary, and international team environments, effectively managing multiple tasks and relationships.
- Skilled in structuring research approaches, synthesizing qualitative and quantitative data, and drawing meaningful insights with minimal supervision.
- Strong attention to detail and commitment to high-quality output, with a proactive mindset toward identifying risks, issues, and opportunities for improvement.
- Experience with programmes such as ATLAS.ti or MAXQDA is an advantage
- A passion for developing capabilities that advance Patient Science forward
