Provide support on routine issues of P2P and Sales processes
Perform break/fix analysis and implement solution for Materials Management, REFX (Lease contracts management) and Sales and Distribution
May require to work with support partner (3 rd party) to facilitate incident and problem resolution.
SLA adherence and reporting on periodic basis.
Monthly review on closing processes and implement an action plan for gaps.
Perform Qtr and yearend activities - SAP closing related activities.
Conduct Training for Business Users / Business Core team as per Training calendar.

To improve process efficiencies, to reduce manual work (Procurement and Sales Processes)

Work closely with Procurement, Fice, Sales, Projects, O&M and commercials function, Identify process gaps and prepare business case for digitization.
To implement Vendor Management application
Conduct configuration changes to accommodate change request and prototype activities.
Develop and Demonstrate proof of concepts.
Automate Alerts / Reports (SAP or non-SAP) in line with business policy.
Develop functional specification and work with ABAP / Development team to complete development and testing.
Track usage.

Implementation of new processes and Roll-out of SAP (Procure to Pay and Sales processes)

Participate in requirement gathering.
Documenting Business Process and getting it signed off by business process owner.
Demonstrate new processes to users.
Configuration with / without support of 3 rd party.
Training to Core team.
Conducting testing along with Core team.
Data Migration and Cut-over planning.
Training to End users.

SOP / controls Implementation and Review

To implement controls as per Company SOPs
To implement IT controls (SOD, BASIS related controls) in line with SOX
Identify right roles and authorizations for the users as per SOD; work with Basis team for its assignment; and track FUE usage
To review Audit reports with each functions and implement necessary changes in SAP in agreed timelines.
Review every Qtr and publish scorecard and agree for next steps.

To drive efficiency improvement and automation projects

Prepare business case
Requirement analysis and Technology selection along with core team.
Drive end to end implementation of processes.

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