Manager, Senior and Analyst IT Support

You are invited to join our team as a Manager, Senior, or Analyst in IT Support based in Australia Time. As part of our team, you will be responsible for providing end user support, basic end point troubleshooting, and implementing ITIL Process Framework. To excel in this role, you should hold a degree in IT with additional technical certifications such as ITIL. Your expertise in using tools like Service Now, Intune, Windows OS, Microsoft Teams, Office365, and TeamViewer will be key to success. The ideal candidate for Analyst IT Support should have a minimum of 3 years of experience, Senior Analyst IT Support requires 5+ years, and Manager IT Support mandates at least 10 years of experience in IT Support. Apart from technical skills, we value soft skills, especially excellent written and oral communication. The position is based in Andheri East or Mahape, and the working hours are from 2 AM to 12 PM India time. If you are passionate about IT support and possess the required qualifications and experience, we encourage you to apply by sending your CV to saeed.khan@scytech.com. Join us in shaping the future of IT support and furthering your career in this dynamic field.,