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our potential, unleashed.
The Team
Deloitte s Technology & Transformation practice can help you uncover and unlock the value buried deep inside vast amounts of data. Our global network provides strategic guidance and implementation services to help companies manage data from disparate sources and convert it into accurate, actionable information that can support fact-driven decision-making and generate an insight-driven advantage. Our practice addresses the continuum of opportunities in business intelligence & visualization, data management, performance management and next-generation analytics and technologies, including big data, cloud, cognitive and machine learning.
Your work profile:
We are looking for a talented and motivated OpenShift L2 Support Engineer to provide advanced-level support for OpenShift-based containerized platforms. The role involves troubleshooting, maintenance, and ensuring the smooth operation of OpenShift clusters in collaboration with L1, L3, and DevOps teams.
Collaboration:
Work closely with DevOps, development, and infrastructure teams to resolve issues and implement changes.
Provide inputs for platform optimization and reliability improvements.
Position Overview
We are seeking a highly experienced Scrum Master to join our Project Management team. The ideal candidate will have over 10 years of experience in project management, with a strong focus on Agile methodologies and Scrum practices. This role requires a deep understanding of project management principles, excellent leadership skills, and the ability to facilitate and guide teams to deliver high-quality projects on time.
Key Responsibilities
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Scrum Facilitation
: Facilitate daily stand-ups, sprint planning, sprint reviews, and retrospectives. Ensure that the Scrum framework is followed and that the team adheres to Agile principles. -
Team Coordination
: Coordinate and collaborate with cross-functional teams to ensure that project goals are met. Remove impediments and obstacles that may hinder the teams progress. -
Project Planning
: Assist in the planning and estimation of project timelines, resources, and deliverables. Ensure that project plans are realistic and achievable. -
Stakeholder Communication
: Communicate effectively with stakeholders, providing updates on project status, risks, and issues. Ensure that stakeholder expectations are managed and met. -
Continuous Improvement
: Promote a culture of continuous improvement within the team. Identify areas for improvement and implement best practices to enhance team performance and project outcomes. -
Risk Management
: Identify and manage project risks, ensuring that potential issues are addressed proactively. Develop mitigation plans to minimize the impact of risks on project delivery. -
Documentation and Reporting
: Maintain accurate and up-to-date project documentation. Generate regular reports on project progress, team performance, and key metrics. -
Training and Mentoring
: Provide training and mentoring to team members on Agile and Scrum practices. Foster a collaborative and high-performance work environment. -
Compliance and Standards
: Ensure that all project management activities comply with relevant policies, standards, and regulations.
Technical Skills
1. Scrum Framework and Principles
2. Facilitating Scrum Events
3. Team Building and Motivation
4. Impediment Removal
5. Agile Tools (e.g., JIRA, VersionOne)
6. Agile Metrics and Reporting
7. Coaching Product Owners
8. Scaling Scrum (e.g., Scrum of Scrums)
9. Conflict Resolution
10. Advanced Facilitation Techniques
11. Organizational Change Management
12. Agile at Scale Frameworks (e.g., SAFe, LeSS)
13. Enterprise Agile Coaching
14. Continuous Improvement Strategies
Required Qualifications
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Experience
: Minimum of 10 years of experience in project management, with at least 5 years focused on Agile methodologies and Scrum practices. -
Certifications
: Certified ScrumMaster (CSM), Certified Scrum Professional (CSP), and Project Management Professional (PMP). -
Leadership Skills
: Proven ability to lead and mentor project teams, with excellent interpersonal and communication skills. -
Agile Expertise
: Deep understanding of Agile principles and Scrum framework. Experience in implementing and managing Agile projects. -
Problem-Solving
: Exceptional problem-solving skills and the ability to make quick, effective decisions under pressure. -
Communication
: Strong written and verbal communication skills, with the ability to convey technical information to non-technical stakeholders. -
Documentation
: Proficiency in maintaining accurate records and generating detailed reports. -
Risk Management
: Knowledge of risk management principles and best practices. -
Education
: Bachelors degree in Project Management, Business Administration, Information Technology, or a related field. Advanced certifications in project management are preferred.
Preferred Qualifications
-
Certifications
: Additional certifications such as Agile Certified Practitioner (PMI-ACP), Certified Agile Leader (CAL), and Lean Six Sigma. -
Industry Knowledge
: Familiarity with industry-specific regulations and standards. -
Project Management Tools
: Experience with project management tools such as Jira, Trello, Asana, or Microsoft Project. -
Advanced Degree
: Masters degree in a related field.
Working Conditions
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Location
: The role might require to be present in client location/Deloitte offices/Work from Home. -
Shift Work
: This position may require working in shifts, including nights, weekends, and holidays. -
On-Call
: Availability for on-call duties to respond to major incidents outside of regular working hours.
Preferred Skills:
- Strong hands-on experience with Red Hat OpenShift on v4.x
- In-depth knowledge of Kubernetes architecture, concepts, and troubleshooting.
- Proficiency in container technologies such as Docker.
- Experience with CI/CD tools like Jenkins, ArgoCD, or GitOps workflows.
- Hands-on knowledge of Linux/Unix systems and shell scripting.
- Familiarity with networking concepts: DNS, Load Balancers, Firewalls, and Ingress/Egress policies.
- Experience with monitoring/logging tools (Prometheus, Grafana, ELK, etc.).
- Basic knowledge of cloud platforms (AWS, Azure, GCP) hosting OpenShift.
Location and way of working:
- Base location: Bangalore
- This profile involves occasional travelling to client locations.
- Hybrid is our default way of working. Each domain has customized the hybrid approach to their unique needs.
Your role as an Analyst/Consultant/Senior Consultant:
We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people, and for society.
In addition to living our purpose, Analyst/Consultant/Senior Consultant
across our organization must strive to be:
- Inspiring - Leading with integrity to build inclusion and motivation.
- Committed to creating purpose - Creating a sense of vision and purpose.
- Agile - Achieving high-quality results through collaboration and Team unity.
- Skilled at building diverse capability - Developing diverse capabilities for the future.
- Persuasive / Influencing - Persuading and influencing stakeholders.
- Collaborating - Partnering to build new solutions.
- Delivering value - Showing commercial acumen
- Committed to expanding business - Leveraging new business opportunities.
- Analytical Acumen - Leveraging data to recommend impactful approach and solutions through the power of analysis and visualization.
- Effective communication Must be well abled to have well-structured and well-articulated conversations to achieve win-win possibilities.
- Engagement Management / Delivery Excellence - Effectively managing engagement(s) to ensure timely and proactive execution as well as course correction for
the success of engagement(s)
- Managing change - Responding to changing environment with resilience
- Managing Quality & Risk - Delivering high quality results and mitigating risks with utmost integrity and precision
- Strategic Thinking & Problem Solving - Applying strategic mindset to solve business issues and complex problems.
- Tech Savvy - Leveraging ethical technology practices to deliver high impact for clients and for Deloitte
- Empathetic leadership and inclusivity - creating a safe and thriving environment where everyones valued for who they are, use empathy to understand others to adapt our behaviours and attitudes to become more inclusive.
