Manager - SALPL - Prime

0 years

0 Lacs

Posted:1 week ago| Platform: Linkedin logo

Apply

Work Mode

On-site

Job Type

Full Time

Job Description

Location Name:

Bengaluru - Residency Road

Job Purpose

“This position is open with Bajaj Finance ltd.” This position will manage the ARU for Sal PL Prime. The person will be responsible to drive Flexi Utilisation of salaried customers.Culture Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organization’s policiesAct with Integrity

Duties And Responsibilities

  • Managing Call Center agents to deliver ARU volumes to increase overall Flexi utilization
  • Achieving volume targets and managing Call Center Agent Metrics
  • Identifying the need of sales skills for agents and conducting regular trainings
  • Monitor & measure key conversion, productivity & data penetration metrics
  • Retaining high performers and replace poor performers
  • Take Care of customer Escalations and Complaint

Required Qualifications And Experience

  • Good experience of MS Excel
  • Good understanding of MIS reporting and Audit
  • Excellent communication skills.
  • Excellent Team Handling and problem resolving ability.
  • Exceptionally high motivational levels and needs to be a self-starter

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

RecommendedJobs for You