Manager - Sales / Account Management

**Job Description:** You will be responsible for leading a team of 8-10 Account Executives in exceeding defined sales goals within the North Americas territory as the Manager of the Account Management team. Your role will involve managing upgrades, cross-sell, and retention activities for a large set of existing accounts. This position is crucial within the Revenue organization, focusing on the Existing Business sales vertical. You will report directly to the Director of Existing Business. This is an on-site hybrid role based in Pune. **Key Responsibilities:** - Coach and mentor your team on territory mapping, account research, and identifying opportunities to build a strong pipeline of upgrade and cross-sell opportunities. - Monitor and assist in the progression of opportunities through Account Reviews, Consultative Selling, Negotiation, Discounting, POCs, and collaboration with various internal teams. - Accurately forecast monthly bookings and develop a plan to increase wallet share with whitespace products while boosting ARR for your base. - Address customer issues, educate them to enhance adoption rates, proactively protect and retain the book of business for your base, and increase GRR%. **Qualifications Required:** - Minimum 12 years of quota carrying and deal closing experience in International sales/account management within the technology sector. - At least 5 years of experience managing quota carrying Account Managers or Sales Executives. - Ability to thrive in a fast-paced and constantly changing SaaS environment. - Demonstrated track record of resolving bottlenecks in the sales process. - Proven success in delivering multi-million dollar quotas.,