Manager - Receptionist

Job Title: Reception Manager

Experience Required: 4–8 years in reception, administration, or customer service with at least 2 years in a supervisory role

Job Summary:

We are looking for an experienced and well-organized Reception Manager to oversee front desk operations and lead the receptionist team. The ideal candidate will ensure smooth visitor management, excellent customer service, and efficient day-to-day front office functioning while maintaining a professional and welcoming atmosphere.

Key Responsibilities:

• Supervise and manage the reception/front desk team.
• Ensure efficient handling of incoming calls, emails, and walk-in inquiries.
• Maintain a professional reception area and create a welcoming experience for visitors and clients.
• Oversee scheduling of appointments, meetings, and visitor logs.
• Implement and monitor front office policies, procedures, and standards.
• Train, motivate, and evaluate receptionist/front office staff.
• Resolve client/visitor issues and escalate when required.
• Coordinate with administration, HR, and facility teams for support services.
• Maintain daily/weekly/monthly reports on reception operations.

Requirements:

• Bachelor’s degree in Business Administration, Hospitality, or related field.
• Proven experience as a Receptionist, Front Desk Executive, or Office Administrator.
• At least 2 years of team management/supervisory experience.
• Excellent communication and interpersonal skills.
• Proficiency in MS Office and front office management systems.
• Strong organizational and multitasking abilities.
• Professional appearance and customer-focused attitude.

Salary Range: Competitive, based on experience and industry standards.

Job Type: Full-time

Pay: ₹50,000.00 - ₹60,000.00 per month

Work Location: In person