Manager

Role & responsibilities

• Build and maintain effective relationship with key corporate customers.
• Communicate with clients to identify their requirements and make appropriate adjustments
• necessary for meeting client needs.
• Utilize various mediums to engage with customers and provide quick assistance and
• resolution.
• Keeping customers updated on the latest products & service offerings.
• Expanding the customer base by upselling and cross-selling.
• Ensure the agreed deliverables are met in timely manner.
• Collaborate with relevant stakeholders to ensure customer satisfaction.

Preferred candidate profile

• Must have Bachelor's Degree / Masters Degree.
• Excellent communication skills.
• Good listening skills and ability to determine clients' needs efficiently.
• Proficient in using Excel, Word & PowerPoint.
• Should have good technical knowledge about Employee health Insurance/ General Insurance
• products.
• Minimum 2 to 3 years of experience in General Insurance/ Insurance Brokers.
• Minimum 5 to 8 years of experience in Client service.
• Any Insurance Qualification / certifications will be an added advantage.