Manager ( Products - Digital Platforms )

RECRUITMENT OF SPECIALIST CADR

(ADVERTISEMENT NO: CRPD/SCO/2025-26/10)

ONLINE REGISTRATION OF APPLICATION & PAYMENT OF FEES: FROM 11.09.2025 TO 02.10.2025

IMPORTANT INSTRUCTIONS:

Before applying, candidates are requested to ensure that they fulfil the eligibility criteria for the post(s), as on the date of eligibility. Candidates are required to apply online through the website https://bank.sbi/web/careers/current-openings. The process of Registration is completed only when fee is deposited with the Bank through online mode on or before the last date for payment of fee.

Candidates are required to apply for the post(s) online through the link given on Banks official website only and no other mode of application will be entertained. Hard copy of application & other documents need not to be sent to this office. Candidates are advised in their own interest to apply online well before the closing date and not to wait till the last date to avoid the possibility of disconnection / inability/ failure to log on to the website on account of heavy load on internet or website jam. SBI does not assume any responsibility for the candidates not being able to submit their applications within the last date on account of aforesaid reasons or for any other reason beyond the control of SBI.

Before submission of the application, candidates must check that they have filled in correct details in each respective field of the application form. After expiry of window for online application, no change/correction/modification will be allowed under any circumstances. Requests received in this regard in any form like Post, Email, By hand etc. shall not be entertained and will be summarily rejected.

Candidates must have valid Email ID and Mobile phone number which should be kept active till the declaration of result and issuance of call letters on final selection, if any. It will help him/her in getting call letter/Interview advice etc. by email or over mobile by SMS.

The Bank reserves the right to post / transfer the recruited / engaged officers to any of the offices of State Bank of India, in India or to depute to any of the associates / subsidiaries or any other organization depending upon the exigencies of the services. Request for posting / transfer to specific place / office may not be entertained.

Candidates are advised to check Bank's website https://bank.sbi/web/careers/current-openings regularly for details and updates. No separate intimation will be issued in case of any change / update. All Changes/ Updates/ revisions / Corrigendum / results / schedules / list of shortlisted / selected candidates etc. will be hosted only on Banks website only. The Call letter/ advice, wherever required, will be sent by e-mail only (No hard copy will be sent).

Candidates are required to upload all required documents (Resume, ID proof, Age proof, Caste Certificate (if applicable), PwBD Certificate (if applicable), Educational qualification, other qualifications/ certifications, Proof of Experience etc.) failing which their application / candidature will not be considered for Shortlisting / Interview.

The Candidates applying for the post should ensure that their admission to all the stages of the recruitment (e.g. shortlisting, interview etc.) will be purely provisional subject to satisfying the prescribed eligibility conditions. Short listing will be provisional without verification of documents. Candidature will be subject to verification of all details/ documents with the original when a candidate reports for interview (if called).

The selected candidates may be offered appointment in the bank subject to their completing other formalities such as verification of eligibility, credentials, certificates, satisfactory reports from the references, medical examination and verification of antecedents etc.

Candidate(s) seeking age relaxation, fee exemption must submit valid requisite certificate of the Competent Authority in the prescribed format, when such certificate is sought at the time of document verification. Otherwise, their claim will not be entertained, and their candidature will be liable for cancellation / rejection.

Candidates against whom there is/ are adverse report regarding character & antecedents, moral turpitude are not eligible to apply for the post. If any such adverse orders / reports against the shortlisted/ selected candidates is found/ received by the Bank post their selection, their candidature/ services will be rejected forthwith.

Candidate is not allowed to apply for more than one post.

In case more than one application (multiple applications) are submitted by a candidate for the same post / multiple posts, only the last valid (completed) application will be retained, and the application fee, if any, paid for the other registrations will stand forfeited. Further, multiple attendance/ appearance by a candidate at the time of interview / joining will result in rejection/ cancellation of candidature, summarily.

The Bank reserves the right to change the notified vacancies including the reserved vacancies without assigning any reason(s), whatsoever.

The Bank reserves the right to cancel / modify the recruitment process entirely or partially at any stage / time for any particular post / all the posts, if so warranted, without assigning any reason thereof and the Bank shall not be liable to refund the fee or pay any compensation to the applicant.

Candidates furnishing false information / suppressing the facts will be disqualified and shall be liable for debarment and legal/criminal action. Candidates who attempt fraud/impersonation shall be liable to be debarred from future recruitment process conducted by the Bank.

The selected candidates, after appointment, shall be on probation as per Banks extant recruitment Policy in force / amended/ modified from time to time, for the respective Post(s).

All appointments under this project shall be entirely at the discretion of the Bank and shall be made at the starting stage of the pay scale admissible to the post.

The Bank will decide the Venues(s) / Centre(s) for interview, if shortlisted. Candidates will have to appear for the interview, if called, at a centre / venue as decided by the Bank and no request in this regard will be entertained by the Bank.

In case a candidate is called for interview and is found not satisfying the eligibility criteria (Age, Educational Qualification, Other qualification, Experience etc.) he/ she will neither be allowed to appear for the interview nor be entitled for reimbursement of any travelling expenses.

In case more than one candidate score same marks as cut-off marks in the final merit list (common marks at cut-off point), such candidates will be ranked in the merit according to their age in descending order.

The Bank takes no responsibility for any delay in receipt or loss of any communication, whatsoever.

Candidates serving in Govt./ Quasi Govt. offices, Public Sector undertakings including Nationalized Banks and Financial Institutions are advised to submit No Objection Certificate from their employer at the time of interview, failing which their candidature will not be considered and travelling expenses, if any, otherwise admissible, will not be paid.

In case of selection, candidates will be required to produce proper discharge certificate from the current employer at the time of taking up the appointment.

CIBIL: Candidates who have defaulted in repayment under any lending arrangement with Banks / NBFCs/ Financial Institutions including credit card dues and have not regularized / repaid their outstanding thereunder till the date of issuance of letter of offer of appointment by the Bank, shall not be eligible for appointment to the post. However, candidates who have regularized / repaid such outstanding on or before the date of issuance of offer of appointment, but whose CIBIL status has not been updated on or before the date of joining, shall have to either get the CIBIL status updated or produce the NOCs from lender to the effect that there is no outstanding with respect to the accounts adversely reflected in the CIBIL, failing which the letter of offer shall be withdrawn / cancelled. Thus, the candidates with record of default in repayment of loans/ credit card dues and/ or against whose name adverse report of CIBIL or other external agencies are available are not eligible for appointment.

IMPORTANT POINTS:

Reservation for PwBD candidates is horizontal and is included in the overall vacancy of the respective parent category.

The number of vacancies including reserved vacancies mentioned above are provisional and may vary according to the actual requirement of the Bank.

Posting / Placement / Utilization of the selected candidates will be done at the sole discretion of the Bank.

Maximum age indicated is for Unreserved category candidates. Relaxation in upper age limit will be available to reserved category candidates as per Govt. of India guidelines (wherever applicable).

The reservation under various categories will be as per Government of India Guidelines.

Candidate belonging to OBC category but coming in the 'Creamy Layer' are not entitled to OBC reservation and age relaxation. They should indicate their category as 'UR' or UR (PwBD) as applicable.

A declaration will have to be submitted in the prescribed format by candidates seeking reservation under OBC category stating that he/she does not belong to the creamy layer as on last date of online registration of application. OBC certificate containing the 'non-creamy layer' clause, issued during the period 01.04.2025 to the date of interview, should be submitted by such candidates, if called for interview. No request for extension of time for production of requisite certificate beyond the said date shall be entertained and candidature will be cancelled.

Candidates belonging to reserved category including Person with Benchmark Disabilities (PwBD) for whom no reservation has been mentioned are free to apply for vacancies announced for Unreserved category provided they fulfil all the eligibility criteria applicable to Unreserved Category.

Benefit of reservation/ relaxation under reserved category (i.e. SC, ST, OBC) including PwBD category can be availed of only upon production of valid Caste certificate issued by the Competent Authority on format prescribed by the Government of India.

QUALIFICATION : -

Mandatory:

B.E. / B. Tech. in IT/ Computers/ Computer Science/ Electronics/ Electrical/ Instrumentation/ Electronics & Telecommunication.

Or

Master of Computer Applications (MCA)

Minimum Percentage of Marks: 60%

(From a University/ Institution/ Board recognized by Govt. Of India/ approved by Govt. Regulatory Bodies).

Preferable:

Preference will be given to candidates with additional education in MBA / Executive MBA.

OTHER QUALIFICATION : -

Preferred Certifications: (Valid as on 31.08.2025)

Preference will be given to those candidates having certifications in either of the following:

Project Management Professional (PMP) by PMI

PRINCE2 practitioner

NPCI Certification of Payment Systems

RBI Certified Payment Specialist

Certified Card Industry Professional (CCIP)

Certified Information Systems Security Professional (CISSP)

PCI Qualified Assessor (PCI QSA)

Certified Risk and Compliance Professional (CRCP)

WORK EXPERIENCE : -

Mandatory:

Minimum 5 years of post-basic qualification experience in Digital Payments / Automatic Fare Collection (AFC) / FASTag / Digital Solutions / FinTech / Risk Management / Customer Relationship Management.

(Training & Teaching experience will not be counted for eligibility)

Note: Candidates are required to produce up-to-date and full Experience Certificate, unambiguously indicating:

(i) Nature of duties,

(ii) Dates and duration of experience,

(iii) Level / position,

(iv) Responsibilities etc. issued by the employer(s).

However, if the candidate is unable to submit an Experience Certificate on the lines indicated above, any document unambiguously indicating the experience, nature of duties and the period claimed may be submitted and it would be considered on merit at the discretion of the Bank and the decision of the Bank shall be final.

SPECIFIC SKILLS:

1. Experience in working in Digital Payments Systems

2. Excellent Communication Skills

3. Problem Solving Attitude

4. Analytical Thinking

5. Proficiency in MS Office Applications, especially in MS Excel

Job Profile:

1. Drive digital payments strategy in alignment with SBI’s payments roadmap.

2. Stakeholder management for better co-ordination and interaction between all the stakeholders involved in the project/ product- multiple departments in the Bank, Partners and Systems Integrators.

3. Monitoring, controlling, and managing the scope of work, activities, and deliverables.

4. Troubleshooting existing system issues.

5. Ensuring compliance

6. Testing and Certifications.

7. Managing new partnerships / tie-ups / alliances

8. Analyzing and evaluating the current business process and identify areas of improvement.

9. Risk Management during Merchant onboarding / ongoing transactions / chargeback and other disputes handling

10. Supervise the Helpdesk /CRM Operations to ensure seamless workflow and quick resolution of issues.

11. Co-ordinating, monitoring and follow-up of Various IT projects.

KRAs

1. Identify business opportunities and align them into specific technical / software requirements.

2. Strategizing digital channels for generation of business by collaborating with channel partners, business and IT Depts.

3. Optimize acquisition costs and plug efficiency leakages by constantly innovating / refining the customer / merchant touchpoints.

4. Merchant and Customer Risk Management

5. Regulatory compliance and Governance

Scale of Pay : -

Basic: 85920-2680/5-99320-2980/2-105280

(The official will be eligible for DA, HRA, CCA, PF, Contributory Pension Fund i.e., NPS, LFC, Medical Facility, leave etc. as per rules in force from time to time and Salary and perks as per Bank’s salary structure)

Suggested Place of Posting $

Corporate Centre, Mumbai or any office / branch of SBI in India

HOW TO APPLY :

Login to https://bank.sbi/web/careers/current-openings

Scroll down and click on the respective advertisement

Download advertisement no. CRPD/SCO/2025-26/10

(Carefully read the detailed advertisement)

Apply Online

(Before final submission, please go through your

application.

Corrections will not be allowed after final submission)