Manager - PLCS Telebinding, PLCS Telebinding, Call Centre

BASIC SECTION

Job Location

“This position is open with Bajaj Finance ltd.”Culture Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organization’s policiesAct with Integrity

•An effective communicator with exceptional relationship management skills with ability to relate to people at all levels of business and management.•Sales: Delivery of business AOP objectives for the assigned geography•Responsible for Sales Activities through all the Business Defined Channels.•A good team leader to handle the team and Setting Goals.•Manage PLOs - recruit, train and motivate the team.•Drive Team to achieve sales Targets and conduct regular reviews to ensure business plan is well executed.•Ensure process rigor and controllership.•Resolve all Customer Escalation & Queries related to Product/Process.•Manage the FOS productivity•Tracking all the Important Business Matrix on regular basis.•Understanding of CRM – Salesforce.com•Monitoring Performance & suggest corrective Action for:Key Business MetricPortfolio PerformanceResource ProductivityCompliance, Policies, Guidelines & Processes

•Graduate/ Post Graduate or MBA – Finance/ Mktg •With relevant experience of 4-5 prior work experience in the Financial Services Industry would be an added advantage.•Should have 2-3 Year of experience in Lending.•Should have collaborative work style to engage with peers & colleagues across the company.•Excellent Team management & Interpersonal Skills.•Excellent communication skills.•Exceptionally high motivational levels and needs to be a self-starter