Manager on Duty Hospital (MOD)

As a Hospital Duty Manager at the multi-specialty hospital, your role involves serving as the on-site Manager on Duty (MOD) for all hospital operations during assigned shifts. You will be responsible for ensuring seamless continuity of care and services by coordinating across Emergency, In-Patient, OT, Diagnostics, and Support Services. Your key responsibilities include: - Leading incident response for medical or facility emergencies, activating code protocols, mobilising resources, and liaising with senior clinicians and administration. - Monitoring staffing levels, approving redeployments or overtime, and verifying adherence to duty rosters, labour laws, and accreditation standards. - Driving patient experience by addressing grievances, overseeing admissions & discharge processes, and ensuring service recovery meets NABH quality benchmarks. - Compiling shift handover reports highlighting KPIs, incidents, inventory variances, and compliance deviations for executive review. To qualify for this role, you must have: - A Bachelor's degree in Hospital Administration, Nursing, or allied health with 5+ years of experience in hospital operations management. - Hands-on experience managing emergency codes, patient escalation, and inter-departmental coordination in a NABH or JCI accredited setting. - A strong understanding of clinical workflows, biomedical equipment basics, and statutory healthcare regulations (MoHFW, IPC, HRG). - Excellent decision-making, conflict resolution, and stakeholder communication skills in high-pressure environments. Joining our team means working in a 24x7 dynamic environment that rewards proactive leadership and rapid problem-solving. You will have access to a structured learning pathway with sponsored certifications and cross-department rotations, along with comprehensive health coverage for you and your immediate family from day one. The work schedule is 5 days a week with 12 hours duty. If you are ready to elevate patient care and operational excellence, apply today to make an immediate impact as our next Hospital Duty Manager.,