Manager- Learning and Development Solutions

6 - 10 years

0 Lacs

Posted:22 hours ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a Learning & Development Solutioning Specialist at our company, you will play a crucial role in supporting our BFSI and Automobile enterprise clients. Your primary responsibilities will include acting as the main point of contact for solutioning with clients in the BFSI and Automobile sectors. You will be tasked with understanding specific business challenges related to sales and service functions and translating them into learning needs. Additionally, you will design customized sales and customer service training solutions tailored to industry-specific roles and expectations. Collaboration with internal teams to create effective training proposals and developing solution decks, presentations, and documents to demonstrate how our company can help achieve client L&D objectives are also key aspects of your role. Ensuring that all training solutions align with industry trends, best practices, and client goals will be essential. Moreover, keeping up to date with evolving L&D practices in sales enablement and service excellence within BFSI and Automobile domains is critical. Key Responsibilities: - Act as the main point of contact for solutioning with clients in the BFSI and Automobile sectors. - Understand specific business challenges related to sales and service functions and translate them into learning needs. - Design customized sales and customer service training solutions tailored to industry-specific roles and expectations. - Collaborate with internal teams to create effective training proposals. - Develop solution decks, presentations, and documents to demonstrate how our company can help achieve client L&D objectives. - Ensure that all training solutions align with industry trends, best practices, and client goals. - Keep up to date with evolving L&D practices in sales enablement and service excellence within BFSI and Automobile domains. Qualifications Required: - A minimum of 6 years of experience in Learning & Development, preferably in a B2B or enterprise-focused capacity. - Proven expertise in designing and implementing sales and service training programs for BFSI and/or Automobile clients. - Strong consultative skills to transform business problems into structured learning interventions. - Demonstrated proficiency in client interaction, stakeholder management, and L&D solutioning. - Excellent communication, presentation, and interpersonal abilities. - The capability to collaborate effectively with content, design, and delivery teams. - Knowledge of instructional design principles and learning architecture would be advantageous.,

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upGrad Enterprise

EdTech / Online Education

Mumbai

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