The role is responsible for leading the team to support and main tai n the Amgen Veeva Vault Platform . The role will be involved in defining Amgens Veeva Vault Platform support strategy , guiding technology decisions, and ensuring timely service is provide to the Amgen Veeva Vault platform users and their issues are resolved .
The ideal candidate will have a proven track record of leadership in technology-driven environments , managing technology platforms, digital transformation initiatives, and have a passion for fostering innovation and excellence in the biotechnology industry. Additionally, collaboration with cross-functional and global teams is required to ensure seamless integration and operational excellence. This role demands the ability to drive and deliver against key organizational strategic initiatives, foster a collaborative environment, and deliver high-quality results in a matrixed organizational structure.
Roles & Responsibilities:
- Develop and maintain the enterprise Veeva Vault Platform support strategy, ensuring alignment with business objectives .
- Responsible for fostering p latform reliability .
- Identify and mitigate architectural risks, ensuring that the platform is scalable, secure, and resilient
- Maintain knowledge base of Veeva issues , including principles, standards, user guides, and models
- Drive continuous improvement in the architecture by identifying opportunities for innovation and efficiency
- Work with stakeholders to gather and analyze requirements, ensuring that solutions meet both business and technical needs
- A ccountable for designing and buil d ing customizations & configurations on the Platform as per the business needs including, creating custom objects, fields, workflows and SDKs
- R esponsible for strategizing Platform Integrations while adhering to consistent integration standards and patterns , design ing integration workflows, build ing connectors, centraliz ing build & run and executi ng consistent DevOps model for integrations
- Perform impact assessment s , clearly define AS-IS and TO-BE states , and recommend platform upgrades in accordance with the new features and functionalities released by Veeva
- Design platform a rchitecture that can scale to meet growing business needs and performance demands
- Develop and maintain logical, physical, and conceptual data models to support business needs
- Establish and enforce data standards, governance policies, and best practices
Basic Qualifications and Experience:
[GCF Level 5A]
- Doctorate Degree OR
- Masters degree with 4 - 6 years of experience in Computer Science, IT or related field OR
- Bachelors degree with 6 - 8 years of experience in Computer Science, IT or related field OR
- Diploma with 10 - 12 years of experience in Computer Science, IT or related field
- Bachelors degree with 8 - 10 years of experience in Computer Science, IT or related field OR
- Diploma with 12 - 14 years of experience in Computer Science, IT or related field
- Strong understanding of Veeva Vault Platform and Veeva Vaults
- Experience with system integration technologies like Mulesoft , Databricks , etc .
- Excellent knowledge of data model and governance
- 6-8 years Global Pharmac eutical experience
- Strong understanding of p harma ceutical operations and data management business processes
- Experienced in pharmaceutical regulations and specifications
- Have Team\People management experience
- Experience d in GxP process
- Experience working in agile methodology , including Product Teams and Product Development models
- Proficiency in designing scalable, secure, and cost-effective solutions
- Can work late hours
- Can work with multiple teams to meet the business and stakeholder needs
- Can lead and guide multiple teams to meet business needs and goals
- Have stakeholder and team management skills
Good-to-Have Skills:
Professional Certifications (please mention if the certification is preferred or mandatory for the role):
