Manager F&A

Job Summary:

F&A Manager

Key Responsibilities:

1. Process Ownership & Operations

• Own end-to-end delivery of assigned F&A process (R2R / P2P / O2C / AR / AP / GL / Reconciliation).
• Ensure smooth execution of daily, weekly, and monthly accounting activities.
• Drive smooth and timely month-end close activities in alignment with client timelines.
• Manage complex accounting issues, escalations, and exception handling.
• Monitor and improve accuracy, timeliness, and compliance.
• Ensure all accounting activities adhere to client SOPs and accounting standards (US GAAP / IFRS).

Example Processes Handled:

• General Ledger Accounting
• Journal Entries & Accruals
• Fixed Assets & Depreciation
• Intercompany Accounting & Reconciliations
• Bank & Balance Sheet Reconciliations
• Accounts Payable Processing
• Vendor Reconciliations & Payment Runs
• Accounts Receivable, Billing & Collection
• Cash Application & Deductions
• Month-End Close & Reporting

People Management & Team Leadership

• Manage a team of 50100 FTEs (Team Leads, SMEs, Analysts).
• Plan staffing & handle FTE movement, backfills, and workforce planning.
• Conduct goal setting, performance reviews, and regular feedback sessions.
• Identify skill gaps & ensure training plans for team members.
• Drive engagement initiatives and manage attrition control.
• Manage discipline issues and team conflicts proactively.
• Mentor Team Leads and prepare succession plans.

3. Client & Stakeholder Management

• Primary SPOC for client communication for process delivery.
• Manage daily/weekly/monthly calls with client stakeholders.
• Present process performance dashboards and KPIs.
• Handle high-level escalations and resolve operational challenges.
• Build strong relationship with client Finance Controllers, Process Owners, and SMEs.

4. Transition & Knowledge Transfer (KT)

• Lead new process transitions or expansions.
• Prepare transition plans, timelines, and risk registers.
• Conduct knowledge transfer sessions from onshore to offshore teams.
• Build process documentation, SOPs, process maps, and control matrices.
• Manage stabilization phase post-transition.

5. Controls, Compliance & Audits

• Ensure compliance with SOX and internal control requirements.
• Support internal, external, and client audits.
• Ensure updation of RCMs, control checklists, and SOPs.
• Handle audit observations and implement corrective action plans (CAPA).
• Identify control risks and improve control environment.

6. Process Improvement & Automation

• Identify automation opportunities using tools like RPA, macros, workflows.
• Drive process transformation and cost optimization initiatives.
• Lead Lean / Six Sigma / Kaizen initiatives.
• Support new tool implementation & system upgrades.
• Focus on error reduction, cycle time reduction, and productivity improvement.

7. Reporting & MIS

• Prepare and review monthly MIS for operations and client.
• Track key operational and financial metrics:
• Month-end close adherence
• SLA & TAT compliance
• Accuracy / Quality (%)
• DSO improvement
• Backlog aging
• Productivity per FTE
• Shrinkage & utilization
• Present trends, root causes & improvement plans.

8. Commercial & Financial Ownership

• Support account financials like cost management and margin improvement.
• Optimize manpower costs and highlight efficiency gains.
• Support new pricing, scoping and ramp-up activities.
• Track team utilization and revenue alignment with client scope.

9.

Technical:

• Strong functional knowledge of F&A end-to-end operations.
• Understanding of US GAAP/IFRS concepts.
• Experience in SOX controls and process audits.
• Transition and process migration experience.

Behavioural:

• Strong leadership and communication skills.
• Stakeholder management at senior levels.
• Ability to work under pressure with multiple priorities.
• Strong decision-making and problem-solving abilities.
• Data-driven and process-oriented mindset.

Qualifications and Skills:

• Bachelors degree in any field.
• 8+ years of experience in F&A domain
• Excellent leadership and team management skills, with the ability to drive results and foster a collaborative team environment.
• Strong analytical and problem-solving abilities.
• Excellent communication skills, both written and verbal.
• Proficiency in insurance management software and MS Office Suite.

Working Hours

• The candidate should be flexible to work in any shift 24/7.